Security Public Storage Reviews 4.279

I had no idea renting a storage unit could be such a pleasant experience. I originally spoke with Delecia who I believe was not in my area, but helped me navigate the website and explained in detail what size unit I might need, explained the pricing, etc. When it came to actually making the rental I called the local location and spoke with Stevie, a wonderful woman that was equally as helpful and very pleasant to talk with. She gave me some additional pointers on the storage size and how I might use extra space because I had intended on doing lots of sorting and eliminating. When I finally moved my first load in, I spoke with Rosa, who handled multiple people at once brilliantly, making sure each one of us knew we were her top priority. She got me squared away with the specific unit and even walked me to the location and showed me how to open the rollup door and how to attach the padlock.
You know if you have one good experience there's a chance it was a fluke, but to have three consecutive good experiences I feel very comfortable with my decision to rent my storage unit was security public storage.

Good location in Hayes Valley. Easy to work with and no hassle. Thanks Charles!

This is for the security public storage in Sacramento on Stockton blvd! Their staff is always so amazing and helpful I have never had an issues. They are great I’ve been using them for many many years ! Highly recommend

Leaf blowers likely push dust and debris into the storage units—cover your belongings with plastic. More concerning, however, is the unprofessional management. After my mother's passing, her storage units were transferred to me. Despite providing all required documents and being told I could access the units before the 40-day lockout, I was later locked out and hit with late fees due to conflicting due dates given by staff.

Daniel, the manager, was especially rude and dismissive. I was never given a lease or rule sheet, yet he scolded me for not knowing the rules and invented a "2-hours-before-closing" rule just for me. When I was accidentally locked in after 8 p.m. (no one warned me of the closing time), Daniel responded with sarcasm and zero empathy.

The next day, he revoked my access entirely and didn’t even have the decency to speak to me himself—he made staff deliver the message. This facility lacks compassion, especially when dealing with a grieving family member. They can and should do better.

This is for the Hayward location.
Great service and extremely helpful.
Manager or whoever helped me was extremely nice.
Would absolutely recommend.

I really like this facility. It is ALWAYS clean, safe and the staff there as always friendly and readily available to help with whatever you need. I like to pay my bill in person and it's never been a problem.

Terry Hemenes and Jessie Caruso, the onsite managers at Security Public Storage in Santa Rosa have been more than helpful in getting us the best storage unit at a very fair price. They have been very thoughtful and courteous.

This is one of the best experiences I’ve had with public storage. Truly. There were no hidden fees, everyone I have spoken to (in person, via email, or on the phone) has been friendly, helpful, and response times were fast. The facility itself is clean, orderly, and even had Dollie’s I was able to use for free during my move in. Honestly, top tier and I would definitely recommend to anyone looking for a storage spot in Aloha. 

You really couldn't ask for two nicer people. Husband and wife team made the transaction very smooth.
My daughter recommended the facility to me since I just moved out here to Sacramento.
I was a little taken aback at how expensive the facility is compared to some of the other storage facilities I checked out. But I liked the security and how you're able to drive inside to store your things.
If you want security and convenience, I would highly recommend this company.

Huntington Beach Perfect location its clean Safe and with flexibility🫂 I love the family biz,
I appreciate you all..
Thank you for all the help.

Huntington Beach Location is the best anywhere!
Very professional and safe place for your belongings. Transparency with prices with the best deal around. There's is staff always available via phone, email or in person. Your unit has a alarm and if it's not used at entry security alarm will go off. Place is always clean!

Charles Ruiz has been the model professional. He is always available at the facility everytime I am there. The storage location has always been clean and free of pests. Access to the location is flexible.

Unbeatable prices! Knowledgeable & friendly staff. Exceptionally clean facility.

Great service!
Whenever we have an issue, the staff is always responsive. Helpful billing reminders. Easy to access trolleys and a secured gate.

Great storage facility very secure site, the people office staff is very helpful!
Huntington Beach, CA 92647

If you're looking for a safe, secure, and clean self-storage place with extended access hours (5am-9pm), this storage facility is the best in the area. The staff is helpful and the rates are good too. I moved in on a Google special which saved me $$$ and a headache since the location is very convenient to me.

When I needed emergency storage, the staff at Security Public storage was very helpful, efficient, friendly and engaging. I was able to rent a storage unit and reserve a UHaul box truck, at the same site, in record time. The facility was very clean and appeared to be well-managed. Additionally, as a new customer, I received a great promotional discount as for the first few months of my lease. SPS is my forever "home-away-from-home" for seasonal storage.

I've had a unit at the NW Portland Vaughan St location for a few years now. Staff are helpful and the site is clean, secure and well maintained.

The units are clean and safe. The employees are always willing to help.

Thy are very nice and easy to talk to .
Grounds r always well kept and clean prices are very reasonable