Totally useless , can’t get in touch except by email , keep saying my item has arrived (No it hasn’t) same generic reply we will try an deal with your complaint in 24 hours then nothing .. not sure if... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely dreadful. I ordered loose fit trousers 3 days before holidays due to the promise of express delivery (24-48 hours). They arrived today…..11 days later, two days after my return from my hol... Toon meer
Bedrijf heeft geantwoord
Excellent communication and the packaging was first class. I cannot say anything about the car paint restorer as I have just got out of hospital.and I am recovering. I am so sorry.
Order a hand held mini steam iron advertisement was a rosie and jack I received a copy, unnamed. It’s a standard wet/dry iron which is almost impossible to fill and heat protection pad doesn’t fit.... Toon meer
Bedrijf heeft geantwoord
2,4
Slecht
48 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Absolutely dreadful
Absolutely dreadful. I ordered loose fit trousers 3 days before holidays due to the promise of express delivery (24-48 hours). They arrived today…..11 days later, two days after my return from my holiday??
The quality is dreadful. Does not match the picture, also with a different logo on the leg. Product is just cheap rubbish.
23 februari 2026
Review zonder uitnodiging
Antwoord van Sempornai
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@sempornai.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Bought the celtic ring supposed to be…
Bought the celtic ring supposed to be sterling silver wore for 3 days and it split in half absolute rubbish didnt even want to give 1 star definitely advise against buying the ring absolute shambles they shouldn't be getting away with selling items that are not fit for purpose
3 februari 2026
Review zonder uitnodiging
What a heap of rubbish
What heap of rubbish. They write me email daily yet I unsubscribed. Enter your details at your own peril.
16 februari 2026
Review zonder uitnodiging
Absolute rubbish products
Absolute rubbish products. 2 x 925 silver Celtic knot rings ordered for a special friend who’s husband passed suddenly. Not only are they not stamped, they are not silver at all. I came out in a red, angry rash, my finger was swollen within hours of wearing it then it split totally in half. I spoke to my friend and hers had too. How embarrassing was that too.
29 januari 2026
Review zonder uitnodiging
NEVER order from these people.
I live in UK.
I ordered tooth whitener. I then got an email telling me my ring was in transit.
I contacted them explaining. I got a rude reply telling me if I want to return ring I had better make sure I could afford the shipping fee.
3 februari 2026
Review zonder uitnodiging
Antwoord van Sempornai
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@sempornai.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Stay away cheap rubbish not as…
Stay away cheap rubbish not as advertised
1 februari 2026
Review zonder uitnodiging
Antwoord van Sempornai
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@sempornai.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Bought the celtic ring it snapped in…
Bought the celtic ring it snapped in two after a week will not be buying from this company again
2 februari 2026
Review zonder uitnodiging
Antwoord van Sempornai
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@sempornai.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Stay away from this Company.
I placed an order over a week ago, not had any updates and their emails are all automated so don’t get a direct reply. Will never order from this company again.
5 februari 2026
Review zonder uitnodiging
Antwoord van Sempornai
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@sempornai.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Worst company ever
I ordered 2 sterling silver Celtic rings on website stated as 925 sterling silver jeweller has verified they are not SEMPORNAI were excellent and refunded straight away after contacting them
21 januari 2026
Review zonder uitnodiging
Antwoord van Sempornai
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@sempornai.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Fake material
Hi. I'm absolutely descusted with the amount of co.panies that are getting g away with advertising products using genuine videos of exelent products only to receive cheap versions and poor quality products, I bought a flexible filler that is supoae to help fill gaps and holes easily without using putty or fillers,. The item was nothing g like it was supose to be, and after checking on trust pilot and the Internet, it just turned out to be another co.pany selling fake products. Iv been the dilly one for not checking the reviews before buying. The company is fake and refunds and returns are nothing like it says in the description of the service. STAY AWAY FROM THIS FAKE COMPANY
27 januari 2026
Review zonder uitnodiging
Antwoord van Sempornai
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@sempornai.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Do not buy any of the products
Do not buy any of the products. Totally wasted my money. I do not give even 1 star.
22 januari 2026
Review zonder uitnodiging
Antwoord van Sempornai
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@sempornai.com.. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Lovely shirt
Lovely shirt, but I ordered a large size and what arrived is an extra small that would fit a 12 year old, very disappointed. My 10 year old grandson will get it later. Regards Mm
29 december 2025
Review zonder uitnodiging
Antwoord van Sempornai
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@sempornai.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
All I can say I can’t believe how quick…
All I can say I can’t believe how quick it cooks on my electric cooker it’s amazing
Thank you
3 december 2025
Review zonder uitnodiging
Excellent communication
Excellent communication and the packaging was first class. I cannot say anything about the car paint restorer as I have just got out of hospital.and I am recovering. I am so sorry.
4 december 2025
Review zonder uitnodiging
The earrings don’t align properly
The earrings don’t align properly so I am unable to wear them
30 november 2025
Review zonder uitnodiging
Antwoord van Sempornai
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@sempornai.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Nothing to say all good
11 december 2025
Review zonder uitnodiging
very good for a copy
12 december 2025
Review zonder uitnodiging
I ordered two religious crosses
I ordered two religious crosses. When they finally arrived they looked NOTHING like the description or photo.
No engraving on the back and very cheap plastic quality. To be honest I could have purchased something better from pound land!
Highly disappointed by this site and I will not or recommend someone to order from here. I would have sent them back, but they took so long to get here it's just not worth my time.
I would have left a 0 star rating but sadly there wasn't any.
Companies like this obviously only care about turnover and not about customer satisfaction. Shame!
22 oktober 2025
Review zonder uitnodiging
Antwoord van Sempornai
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@sempornai.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Do not buy from this site unless you want to be ripped off
Bought mascara wand stick, absolutely nothing like they advertised, tried to email them umpteen times for a refund and they just fob you off
Shocking customer service
31 oktober 2025
Review zonder uitnodiging
Antwoord van Sempornai
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@sempornai.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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