Sensory Toy Warehouse Reviews 

178
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I was asked to order some items from this company for our SEN children at school. Half of them didn’t arrive. I’ve been chasing a refund for 3 months - after reading other reviews it seems I’m not t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was unsure about ordering, due to some bad reviews and this being a large purchase, but glad I did. We ordered some large fragile items, all were delivered 2 days after ordering and well packa... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordered an assortment of sensory/autism toys, can’t remember the exact item name but it was a variety of about 10 items. Super fast delivery, reasonable price. Only minor issue is ‘variety’ I got a... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely amazing company! Purchased a fantastic bubble tube for my son which is very well made & brings him hours of fun watching the bubbles and fish Bob up and down. Very relaxing and would purcha... Toon meer

Bedrijfsgegevens

  1. Schoolartikelen
  2. ook in
  3. Onderwijsbenodigdheden winkel

Geschreven door het bedrijf

Welcome to your Multi Award Winning Sensory Toys Online Shop. We stock all types of Sensory, Special Needs & Disability Toys, Tools, & Equipment - Available to both the Public and Trade at unbeatable prices.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

178 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,6

Alle reviews

(178)

29 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great products

Great products, timely delivery. One product was not available so a suitable alternative was found and they called me about it. Excellent value.

18 mei 2022
Review zonder uitnodiging
Logo Sensory Toy Warehouse

Antwoord van Sensory Toy Warehouse

Hi Allison, Thank you so much for taking the time to leave such a lovely review. We are here to ensure our customers have a good experience. Looking forward to seeing you as a customer again soon.

Beoordeeld met 1 van de 5 sterren

Awful don't use

Awful don't use
Ordered over £200 of sensory equipment for a new baby class, said it would be delivered Tuesday by dpd, no order has arrived dpd still say its awaiting it but according to sensory toy warehouse it was delivered yesterday at 10.26 to a random name.
No help just kept saying she would send over dpd tracking her end to say delivered. I rang dpd and they are still awaiting it, she didn't seem to get in touch with dpd. Atrocious service would never use again and I'm out of pocket. Apparently warehouse was off yesterday too on a Thursday? Very odd? Wondering if this is actually a company as always get the same lady on the phone that's very unhelpful

18 maart 2022
Review zonder uitnodiging
Logo Sensory Toy Warehouse

Antwoord van Sensory Toy Warehouse

Hi Hayley, Apologies about the experience you have had, which was caused by a short delay in dispatching your order and a mess up by the courier. We spoke to you on many occasions to get this right for you and even paid £26 for a TNT pre 10am delivery, but unfortuantly we were let down again by the couriers. We hope you are happy ultimtely with the products and the prices, and if we can do anything for you going forward please be in touch.

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Have placed a couple of orders recently for our new Sensory areas and the products look amazing. The bubble tubes are wonderful. Service from Playlearn has been second to none, incredibly helpful and resolved all the questions I had, particulary Lianne. Wouldn't hesitate to recommend.

15 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A helpful and considerate company!

This company are a delight to deal with. I received a duplicate parcel which I returned but unfortunately due to some mix up, possibly by the carrier, it was delivered back to me. Sensory Toys kindly gifted the duplicate parcel to me after I reported it's delivery and they thanked me for my honesty. So very polite and caring - an absolute pleasure to do business with. Thank you.

11 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy customer 😊

Great selection of products that suit different physical and sensory needs. The customer service was great and delivery was very fast even over the Christmas period. Would definitely reccomend and would happily order again!

10 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sensory LED light changing Tree Trunk

Really recommend STW. From ordering, quick delivery and fast response to queries. Ordered an LED light up tree trunk, arrived quickly and my grandson with autism is delighted with it. Good quality for the very reasonable price. I did have a problem with it, initially, which turned out to be operator error 🙄 but on contacting them, received a prompt response and would have been easy to get a replacement or refund, if it had been necessary. Helpful, pleasant staff. Will order from them again.

10 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Great service very helpful and speedy product delivery! Will be my first point of call for all things sensory, highly recommended.

Thank you guys, all the best for 2022!

5 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very professional Company

What fantastic customer service from this Company! Following an issue, out of their control. this was resolved in such a professional manner that I would not hesitate to use again. It is reassuring when you get to speak directly to someone directly especially when they are so polite and helpful.

24 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My son absolutely loves his bubble…

My son absolutely loves his bubble tube. He finds it extremely relaxing and enjoys selecting different colours and watching the fish float up and down. It's well made and easy to install. Would have been useful to know it uses distilled water.

22 februari 2021
Beoordeeld met 1 van de 5 sterren
Logo Sensory Toy Warehouse

Antwoord van Sensory Toy Warehouse

we tracked this parcel and were not able to see any delays with the delivery. It arrived within the promised timeframe . We have contacted the customer by email to confirm this.
Please get in contact if we can be of further assistance.

Beoordeeld met 5 van de 5 sterren

Fantastic quality and price

I ordered a lot of toys for my sons blackout tent. Battery operated fibre optic lamps, lighting up balls and domes and some stress balls of different types. Everything arrived really quickly despite being ordered between Christmas and new year. The toys were fantastic quality for the price. I’m really glad I’ve found this company and will no doubt return to buy more soon.

4 januari 2021
Beoordeeld met 4 van de 5 sterren

I’ll most likely be back

Ordered an assortment of sensory/autism toys, can’t remember the exact item name but it was a variety of about 10 items.
Super fast delivery, reasonable price. Only minor issue is ‘variety’ I got a tub of putty, two fidget toys and the rest was just an assortment of silicone/rubber balls. Now to be fair one of these balls was a rugby shape and one did glow in the dark (wasn’t in original package either) but overall it’s a decent little bag of goodies.
I’d happily buy more from this site and probably will.

4 januari 2021

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