I was asked to order some items from this company for our SEN children at school. Half of them didn’t arrive. I’ve been chasing a refund for 3 months - after reading other reviews it seems I’m not t... Toon meer
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Lees wat reviewers zeggen
Was unsure about ordering, due to some bad reviews and this being a large purchase, but glad I did. We ordered some large fragile items, all were delivered 2 days after ordering and well packa... Toon meer
Ordered an assortment of sensory/autism toys, can’t remember the exact item name but it was a variety of about 10 items. Super fast delivery, reasonable price. Only minor issue is ‘variety’ I got a... Toon meer
Absolutely amazing company! Purchased a fantastic bubble tube for my son which is very well made & brings him hours of fun watching the bubbles and fish Bob up and down. Very relaxing and would purcha... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to your Multi Award Winning Sensory Toys Online Shop. We stock all types of Sensory, Special Needs & Disability Toys, Tools, & Equipment - Available to both the Public and Trade at unbeatable prices.
Contactgegevens
41 Ramsgate Street, M7 2YL, Manchester, Verenigd Koninkrijk
- 0161 524 2000
- sales@sensorytoywarehouse.com
- sensorytoywarehouse.com
3,6
Gemiddeld
178 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Delivery next day
28 juni 2020
Review zonder uitnodiging
Great service
Great service. 120cm Bubble tube with remote control for the lights is brilliant.
24 juni 2020
Review zonder uitnodiging
Simply excellent
Bought several items from this company. Really impressed with their customer care. Friendly and professional team helped to make the right choice. Delivery was super fast even for bulky items. Quality of products is really excellent: sturdy, durable and easy to set up. Would not hesitate to recommend them to anyone who is looking for a good quality equipment with easily accessible friendly and knowledgeable team.
23 juni 2020
Review zonder uitnodiging
Fast delivery and brilliant products
Fast delivery and brilliant products! The children love the building bricks and they were really good value for money too!
Thank you
23 juni 2020
Review zonder uitnodiging
One very happy customer
One very happy customer, good shopping experience and on time delivery.
22 juni 2020
Review zonder uitnodiging
Waited over a month for my items to…
Waited over a month for my items to arrive. The numerous emails sent and forms filled out was appalling. No one got back to me just a standard customer service email.
Will not be shopping online with this shop ever again.
13 juni 2020
Review zonder uitnodiging
Antwoord van Sensory Toy Warehouse
Unfortunately we suffered a devastating fire in our warehouse and offices towards the end of March 2020. Practically everything was wiped out. These circumstances caused delays with the order and we were only able to supply a small part of what was ordered.
We did our utmost to keep in contact with the customer with updates about the situation and we sincerely apologise for the inconvenience these delays have caused you.
My neighbour’s child is autistic quite…
My neighbour’s child is autistic quite severe
I ordered toys for him, there wasn’t much choice; a lot of items weren’t available but found what I could I thought would help him to soothe and calm down
Thank you for delivering promptly on time, as described. No advertising emails please!!!
31 mei 2020
Review zonder uitnodiging
One happy customer
Rarely purchase things online ! - it was easy and painless once I knew how ! - delivery to my door was superb - I will do this again - Thank you
27 mei 2020
Review zonder uitnodiging
Great service and perfect for…
Great service and perfect for requirements. Thank you
30 maart 2020
Review zonder uitnodiging
excellent customer service
There was an initial mix up in the order but it was quickly and efficiently sorted out. My order then arrived the next day.
16 maart 2020
Review zonder uitnodiging
Superb customer service
An excellent service. I had an issue with a delivery and it was dealt with swiftly and in a warm and friendly manner. Would recommend.
16 maart 2020
Review zonder uitnodiging
Antwoord van Sensory Toy Warehouse
Hi James,
We are very sorry to hear about this error, we make every effort to correct mistakes but unfortunately, we were not informed that an incorrect item was sent to allow us to rectify.
Our customer service team will get in contact to make sure this issue is solved to your satisfaction.
Fab service posted fast
15 maart 2020
Review zonder uitnodiging
GOOD SERVICES
GOOD SERVICES
sensoryballs:
I have S.N epileptic 22 year old son
controling his stresses
controling his behaviour
A WARD
INDEPENDENCE
thankyou so much
10 maart 2020
Review zonder uitnodiging
Fast efficient service and delivery
Though I can’t give a full review as it’s a present for our granddaughter and we haven’t been able to get it to her as yet.
But, what I can say is the service and delivery is excellent. I placed the order on the Monday and it was delivered by Thursday. That is speedy delivery.
The parcel was intact and complete inside. All we have to now is hopefully get it to our granddaughter this week.
I would definitely recommend this company.
8 maart 2020
Review zonder uitnodiging
Excellent toy and delivered on time…
Excellent toy and delivered on time thank you
16 december 2019
Review zonder uitnodiging
Very quick delivery
Very quick delivery, only fault I had was some of the boxes items were in were crushed but that didn’t damage the item thankfully.
Many thanks
15 december 2019
Review zonder uitnodiging
Excellent service
Thanks for making my shopping experience very easy and dealt with all my concerns in a very fast manner. Highly recommended !:)
9 december 2019
Review zonder uitnodiging
Can't really give a honest opinion as…
Can't really give a honest opinion as item's and parceled up for Christmas for my daughter's 5 autistic boys bought items for calming solutions before their frustrations go in to a meltdown episodes and the other items the stress balls to give their hands something to do to detract from lashing out hopefully will do the trick
9 december 2019
Review zonder uitnodiging
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