Sentinel Car Park Reviews 

We arrived back from our holiday on the 8th January only to find that our car wouldn't start, I went to the office where immediately the guy working on the desk came out to help, he tried to start the car with a power pack which didn't work so he got his truck and tried jump leads, again this didn't work. I would like to add that he was so helpful and accommodating throughout. In the end two gentlemen had to gave us a bump start which eventually worked and we made it home. I didn't get either of their names but we are so grateful for their help and cannot commend them enough. Thank you.

I want to express my sincere thanks to all of the Sentinel staff responsible for my car when I parked at Leeds Bradford airport for an anticipated 2 week period in October, whilst I was due to visit family in France.

A week after my arrival in France I became unwell and the doctors in France determined I was unfit to travel back to the UK until they could stabilise my condition.

When my daughter rang Sentinel to explain that I would be unable to return to collect the car until it was sorted, the reaction from the staff was immediately supportive, caring and helpful. In all the subsequent conversations and correspondence with my daughter, the staff would always first ask after my wellbeing and provided reassurances that they would look after the car until we could get back and claim it.

Eventually I was able to arrange for a relative to collect the car on my behalf. Again, Sentinel staff were extremely helpful and even started the car in advance of my relative arriving to ensure that, despite it standing idle for so long, it would start and run properly.

I felt the support and help given to me by Sentinel was exceptional and went above and beyond what I would have reasonably anticipated.

Many thanks to all the team there and I would highly recommend this company to anyone parking at Leeds Bradford Airport!

Roger

Have used Sentinel Parking at Leeds Bradford airport twice this year. Really efficient, organised service. Close to the airport. Their shuttle buses are frequent and reliable both at departure and arrival. Friendly and polite staff.

Good, reliable, fast, no delays!! Thank you for your service!

Always excellent service.
The staff team were amazing to deal with the numbers of people returning for cars after the airport was closed on Friday. Thank you

I have no idea why this is under the name Dave Storey because it isnt my name! But Sentinel are an excellent company to deal with. Always my first choice to book here unless they are full 😢. Efficient and smooth running as possible. Pat Field

Thanks for the reply Sentinel - Im not Dave! 😂. Just picked my car up Pat Field. Also excellent customer service on the phone yesterday. Many thanks.

We have used this company several time at Leeds Bradford. Quick effective service, no waiting around. Just had to cancel parking this time due to not being able to go on holiday and one click refund, no hassle. Great service.

Since flying from Leeds Bradford Airport I have been using Sentinel parking for a number of years due to the great service they provide. This year My sister and I again booked for our September holiday. Unfortunately due to circumstances we had to change our entry and exit date at short notice. I must commend the staff at Sentinel as they made the changes go so smoothly and were very understanding and helpful. Would highly recommend. Thanks again to all your staff.

Excellent carparking company at Leeds + Bradford Airport. Used them several times and always an excellent service from original booking to collection.
The staff at the reception both at leaving your car and collection are excellent.
The buses to and from the Airport are very frequent and the drivers are very friendly and helpful and assist with cases and assist the elderly etc.
All in all an excellent company with good fair prices. Cheaper than taxis and you can make your way and home in your time.

Excellent as ever. Efficient, speedy, well organised, reasonably priced. Highly recommended. It's a pity the people who run/work at Sentinel don't run Leeds Bradford Airport itself and then flying from that dump might not be such a horrible experience.

We have been using this car park for sometime now and are always impressed with their service and professionalism. This time they surpassed our expectations when we arrived and realised I had accidentally booked the parking for the following month. This was not a problem for the staff who duly adjusted the dates without a fee and resolved my error in an instant.
Can’t recommend this company enough!

The staff at Leeds were so friendly and nice. My car broke down while in the car park and they didn’t charge me extra. They let the tow truck in free of charge and we’re just over all fantastic.

Really simple and efficient drop off process. Transfer service both to and from airport was immediate, no wait required at all. Collection of vehicle took a matter of minutes. Both a better and more cost effective option than I’ve experienced from using the airports own facilities in the past. Will not hesitate to both use and recommend Sentinel again.

I use this car park often and I have to say it’s excellent service. From dropping your car off to the bus transport and picking your car back up, and the very friendly helpful staff. I can’t recommend this company enough.

We’ve used Sentinel previously and been impressed with the service, but today’s experience was really disappointing. We were collected promptly after our flight, but that’s about the best thing I can say about the bus transfer! When we boarded the bus, the driver indicated that I should put my 20kg suitcase on a rack at chest height (I’m 5’3”), then, when I explained that I couldn’t lift it up there, commented rudely that I’d “managed to get it this far!” and literally hurled it onto the rack where I couldn’t get at it. Fortunately, another passenger helped me to unload it at the carpark, as the bus driver just got off and walked away.
To the driver: if you don’t want to help, please don’t - leave the passengers to get on with it and put their bags where they can actually get at them!

First time flying from Leeds/Bradford… first time using sentinel car park Leeds/Bradford… from dropping the car off to the transfer to picking the car up early hours this has been the best experience we could have ever expected. Leaving the keys is so organised and they are so helpful. Will be using again and telling all our friends… perfect service from beginning to end

Excellent service all round. Good value, great staff, easy drop off / pick up process. Would definitely recommend and will use again if travelling from Leeds / Bradford airport.

Really helpful bus driver - helped my mum on and off the bus as she has limited mobility. Much appreciated

We always park here and have done for years.The staff are great,very friendly and efficient even at 3 o clock in the morning 😃. We had our car fully valeted last time we were away and they did a fantastic job, would definitely recommend. Wouldn't park anywhere else 😃