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Serious Fishing Reviews 900

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TrustScore 4.5 uit 5

4,3

Vissportwinkel
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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vissportwinkel
  2. Jacht- en viswinkel
  3. Buitensportkleding- en uitrusting
  4. Buitensportwinkel

Geschreven door het bedrijf

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

900 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Following a phone call for…

Following a phone call for clarification on an item, which was dealt with without any problems. I placed my order on line at around 8.30am, my purchase was delivered the next morning around 10.00am. Super quick from Antrim to Yorkshire. Well done.
Superb service all round 🌟🌟🌟🌟🌟

1 februari 2023
Review zonder uitnodiging
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Antwoord van Serious Fishing

Thanks for the review John. We're pleased to hear your order arrived promptly!

Beoordeeld met 5 van de 5 sterren

Recommend For Saltwater Fly Equipment

Outstanding Customer Service, nothing ever a problem. Range of Gear/Equipment. Various Offers. Always worth a Visit.

1 februari 2023
Review zonder uitnodiging
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Antwoord van Serious Fishing

Thanks for the review Paul! We're pleased to hear you like the goods on offer!

Beoordeeld met 3 van de 5 sterren

Everything arrived

Everything arrived, but the lead time turned out to be about 4 weeks. Good stuff but important to check availability

17 februari 2023
Review zonder uitnodiging
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Antwoord van Serious Fishing

Hi Philip. I am sorry to hear of the delay with your order. We notify any goods out of stock will ship in approx. 5 days but it appears the delivery containing your goods was held up. A member of our customer service team keeps our customers updated if there are any unexpected delays and we are always happy to look at alternatives or part-shipping if preferred.

Beoordeeld met 3 van de 5 sterren

Very slow to confirm some items ordered…

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't mind waiting. If you need your gear quickly and accurately shop elsewhere.

17 februari 2023
Review zonder uitnodiging
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Antwoord van Serious Fishing

Hi Mark. Any goods we do not hold in stock, should note below the add to basket button that they "will ship in approx. 5 days". If it goes beyond the advised timeframe, at this stage a member of our team would update you. Please do not hesitate to contact us if you require an order urgently and we would be happy to help.

Beoordeeld met 1 van de 5 sterren

delivery for a fly box is already 3…

delivery for a fly box is already 3 weeks late and i have been told it will be another 3 weeks longer. they should not sell things they do not have in stock. false advertising.

15 februari 2023
Review zonder uitnodiging
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Antwoord van Serious Fishing

Hi James. I'm sorry to hear of the delay with your order. I note a member of our team has kept you updated regarding the stock delay and awaits your response. We currently use third party warehousing for some goods as it allows our customers access to a wider range of items. These goods note they "will ship in approx. 5 days" and our customer service team will notify of any unexpected delays.

Beoordeeld met 3 van de 5 sterren

I’m sorry but the delay in terms of…

I’m sorry but the delay in terms of weeks before I received a small order of beads and hooks is not acceptable. I place orders both in England and Scotland and many times receive them next day. Poor service.

15 januari 2023
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Antwoord van Serious Fishing

Hi Richard. We're sorry to hear you were disappointed in the delay with your order. Unfortunately some of the goods you selected noted on our site that they would "ship in approx. 5 days". This would have taken a little longer than usual as the order was placed over the Christmas period and we had sent an email update regarding this. I note the order was dispatched 5th January and arrived 6th. If you require any goods urgently, please do not hesitate to contact us and we would be happy to help.

Beoordeeld met 5 van de 5 sterren

Good company

Good product & swift delivery - what more could you want?

10 februari 2022
Review zonder uitnodiging
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Antwoord van Serious Fishing

Thanks for the 5 stars Andrew!

Beoordeeld met 5 van de 5 sterren

Get stuff off these guys a lot both in…

Get stuff off these guys a lot both in store and online. Always great stuff, great advice and great value.
My recent sims wading boots are amazing.

12 januari 2023
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Antwoord van Serious Fishing

Thanks for the review Dean! We're pleased to hear you like the Simms boots!

Beoordeeld met 4 van de 5 sterren

Price was very good

Price was very good, delivery very good, ordered black, but brown were delivered as they were a gift, recipient was unaware saved hassle of returning.

3 januari 2023
Review zonder uitnodiging
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Antwoord van Serious Fishing

Hi Gary. Thanks for the review. Upon checking, it appears the boots ordered should be khaki as per image on the site and are unfortunately not available in black. If there are any issues, please do not hesitate to contact us. We are always happy to help!

Beoordeeld met 3 van de 5 sterren

Although I have given only a 3 star…

Although I have given only a 3 star rating, I use this shop a lot and have always had a fantastic experience. I got 3 e vouchers as an Xmas gift but had to create 3 separate orders to use them which meant 3 separate delivery charges. In the end I did 3 click and collect orders as I regularly pass the store. There really needs to be a facility to use multiple vouchers on one transaction.

4 januari 2023
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Antwoord van Serious Fishing

Hi Sean. We are sorry to hear of the difficulty using the 3 vouchers. Please do not hesitate to contact our customer service team who can merge the vouchers if you wish to use 3 for one order. We are always happy to help!

Beoordeeld met 4 van de 5 sterren

There was a delay in my order but once…

There was a delay in my order but once I emailed the company the customer service was excellent and order resolved and on time just before Christmas

9 december 2022
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Antwoord van Serious Fishing

Thanks for the review Jane. I'm pleased to hear a member of our customer service team assisted you and that the order arrived in time for Christmas!

Beoordeeld met 4 van de 5 sterren

A little late arriving

A little late arriving
But good follow up on way and when
So over all good

26 januari 2023
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Antwoord van Serious Fishing

Thanks for the review. I am sorry to hear the order was slightly delayed. It appears your order was placed over the holiday period so may have taken a little longer for international delivery. I hope we can be of assistance again in the future!

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