I purchased a docking station and was supported by Jasmine through the process. She was prompt and proactive in communication and kept me informed through every step of the process. We need more Jas... Toon meer
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Lees wat reviewers zeggen
Vendor took care of this and gave me full credit for the order. They did not ship new, said they had 2 stock and dropped shipped one renewed from another vendor, said it was good product and offered... Toon meer
Since my first review, server blink managed to get 2 of the original four drives, three stars for the effort and reasonable customer service, But only three stars for the constant nagging to take do... Toon meer
Top notch customer service. I had an issue with my purchase, Ben addressed the issue quickly and easily. Will use ServerBlink again for my next purchase.
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading online retailer of server parts, committed to providing high-quality and reliable products to our customers. With a wide range of parts to choose from, we make it easy for businesses of all sizes to upgrade and maintain their servers. Our team of experts is dedicated to delivering exceptional customer service and technical support, ensuring that our customers get the best possible experience when shopping with us.
Contactgegevens
Verenigde Staten
- +1 502-206-3033
- sales@serverblink.com
- serverblink.com
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You called me and verified my order.
Wonderful experience.
Having many discussions with and questions answered by their customer service representative made my experience worry free. Not to mention the 30 day warranty! They also went out of their way to get me the product I wanted and needed. My product came quickly, was packaged well and best of all, it worked when installed.
Fantastic experience, thank you Silver Blink!
The representative Chris Lee did an…
The representative Chris Lee did an excellent job in clarifying and also assisting me to submit the correct order.
Communication was excellent and product…
Communication was excellent and product arrived quickly!
The sales is good
Chris is a very helpful and professional salesperson. He was friendly, attentive, and made the entire process smooth and pleasant
Great Service
We found what we needed and placed the order, and it shipped out that same day. Not many companies can do that anymore.
Nice piece of equipment, great packing
Haven’t hooked up yet. Waiting for cable and modem install. But package arrives as stated. Beautiful packaging job. And router looks great/impressive! Excited to get it all hooked up.
Still haven't received product
Still haven't received product. It's taking forever to get it. Have to email support for tracking number and to see if it har been shipped yet.
I placed and order online and needed…
I placed and order online and needed expedited shipping. Serverblink accommodated my needs and had my order to me the next day. Their customer service rep Simon Kent was a pleasure to deal with! I would highly recommend Serverblink and will continue to use them in the future.
The service provided by Chris Lee was…
The service provided by Chris Lee was superb. He was prompt to reply to all my email queries and concerns. I would recommend server blink to everyone.
power supply for our print shop
Just bought a power supply for our print shop computer... chris was excellent... will buy again when needed... artie, americas printer
Less than honest
I was led to believe that a part would ship from WA when the truth was it shipped from NH (far away other coast). I chose shipping method based on what I was told and as a result, did not get the part in a timely manner.
Price / Service --> Perfect
The ordering process was simple. I worked with with Ben who kept me informed about my order. Quick response to all my questions.
Thank You!
David
After the order was placed
After the order was placed, I got an email saying the order may be delayed: If I needed the drives immediately, I could've opt for a refurbished drive or wait for the new drives. I chose to wait. The drive came in much sooner than I was told.
Order arrived quickly
Order arrived quickly. Item was accurately described. It worked fine when installed
Exact OEM power supply in pristine condition
Amazingly fast delivery provided by a staff genuinely concerned about providing good customer service and proper product transport to the customer.
EXCELLENT EXPERIENCE!
GREAT selection, GREAT prices, GREAT communication, and EXCELLENT shipping!!! I honestly was not expecting them to get it to me so quick, nor did I ask them to, but sure enough, when I opened the tracking I was shocked to see it was arriving in a matter of days from all the way a crossed the country.
Quick and easy transaction
Quick and easy transaction. Thank you
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