Our hot water system burst and I needed the replacement of hot water unit urgently. I contacted Ryan from Statement Plumbing and Metal Roofing through Service. com. Ryan made time on a very busy day... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Gio Handyman Services cleaned my gutters recently and I honestly couldn’t be happier. He was extremely punctual — right on time, not one of those “between 9-12” windows. The gutters themselves are s... Toon meer
Bedrijf heeft geantwoord
Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... Toon meer
Bedrijf heeft geantwoord
I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Chris... Toon meer
Bedrijf heeft geantwoord
4,6
Uitstekend
253 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Service seeking was great
Service seeking was incredibly helpful.
I found a great lawn mowing guy and the whole process was seamless and fast. I highly recommend using this service
Vanessa
5 januari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Dear Vanessa,
Thank you for providing your feedback.
We are pleased to hear that your experience with our platform was helpful and that the process was seamless and fast. It is great to know that you found a suitable lawn mowing service for your requirements.
As a third party service, our goal is to facilitate efficient connections between customers and businesses. We appreciate your recommendation to others.
Kind regards,
The Service.com.au Team
Efficient and problem resolved without…
Efficient and problem resolved without fuss
16 januari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Jan,
Thank you for taking the time to leave a review. We’re really pleased to hear that your experience was efficient and that the issue was resolved quickly and without fuss.
That’s exactly what we aim for, making the process simple and stress free while helping you get the right outcome. We appreciate you choosing Service.com.au and sharing your feedback.
Kind regards,
The Service.com.au Team
Very prompt in responses to my requests…
Very prompt in responses to my requests and follow ups after the service was provided.
15 januari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Suren,
Thank you for taking the time to share your feedback. We’re glad to hear you were happy with the prompt responses and the follow up after the service was completed. Providing clear communication and support throughout the process is important to us.
We appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
The Service.com.au Team
Just a quick review
I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Christmas time. Job was done professionally as quoted by Andy. Would definitely recommend.
Cheers, Katherine
31 december 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Katherine,
Thanks so much for taking the time to leave a review. We’re really glad to hear Service.com.au helped you find a great sparky so quickly, especially during the busy Christmas period. It’s great to know you received multiple responses, a fair quote, and that Andy completed the job professionally as expected.
We appreciate the recommendation and would be happy to help again whenever you need.
Kind regards,
The Service.com.au Team
Antwoord van Service.com.au
Hi Callum,
Thank you for sharing your experience. We’re glad to hear that the process was simple and that you were able to find a contractor the very next day.
Kind regards,
The Service.com.au Team
I got the right guy for the job and…
I got the right guy for the job and everything sorted with in a week
18 december 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi there,
Thank you for sharing your experience. We’re glad to hear you were able to find the right person for the job and have everything sorted within a week. It’s great to know the platform made the process quick and efficient for you.
Kind regards,
The Service.com.au Team
Dodgy tradesman
I used the website service.com.au to put out a fencing job request. H&M Landscape and Gardens, run by Hayden William Rixon (ABN: 24522620201), responded to the request.
I made the error of telling him I was abroad and, claiming insecurity, he demanded an upfront payment of $14,500 to go ahead with the job. Having spent weeks searching for alternative tradesmen, I reluctantly agreed and made the payment.
He later dumped fencing materials on the property and never built the fence.
The OFT took the matter to court on 8th December 2025 and convicted him of a breach of consumer law. Prior this, service.com.au did next to nothing, claiming to have tried to contact the tradesman but nothing else.
The reason I hold service.com.au partially responsible is that it had given me the impression that this tradesman had been vetted, what with the 3 green ticks next to his name. It was very obvious that nobody had ever vetted this guy, who not only had made numerous criminal court appearances, but didn't even have a building license.
2 januari 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Matthew,
Thank you for sharing your experience. We are very sorry to hear about what you went through and understand how upsetting this situation would have been.
service.com.au is a third party platform that connects customers with independent businesses. We do not employ, manage, or oversee the work or payment arrangements of the businesses listed on our site.
We would like to clarify an important point regarding verification. At the time you were contacted, the business you referenced was unverified, which is the lowest level of verification on our platform. They did not hold full verification status, and no green verification ticks were displayed to indicate vetting or endorsement. Verification on our platform is not a guarantee of licensing, qualifications, or conduct, and we always recommend customers independently confirm licences, insurance, and avoid large upfront payments.
Once we became aware of the concerns raised, the business was removed from our platform. We take reports of this nature very seriously and act promptly when issues are identified.
While we are unable to investigate or resolve disputes between customers and independent businesses, we do appreciate you bringing this to our attention. If you would like to discuss this further, please contact our support team directly so we can review your account and provide any assistance available from our side.
Kind regards,
The Service.com.au Team
Antwoord van Service.com.au
Hi Urmila,
Thank you for your feedback. We’re glad to hear you had a great experience using Service.com.au.
Kind regards,
The Service.com.au Team
Kai was very helpful and polite and…
Kai was very helpful and polite and resolved the issue immediately.
16 december 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Tony,
Thank you for your feedback. We’re glad to hear that Kai was helpful, polite, and able to resolve the issue promptly. We appreciate you taking the time to share your experience.
Kind regards,
The Service.com.au Team
Excellent old fashioned customer service.
Excellent old fashioned customer service in including initial enquiries, arranging numerous services, follow up & then final call back after completion!!
15 december 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Captain Jim,
Thank you for your wonderful feedback. We’re delighted to hear that you experienced excellent, old-fashioned customer service from your initial enquiry through to follow-up and final call back after completion. It’s great to know the full process felt supportive and well managed.
Kind regards,
The Service.com.au Team
Antwoord van Service.com.au
Hi Sammy,
Thank you for your feedback. We’re glad to hear you found Service.com.au easy to use and appreciated the fast response time. It’s great to know the platform worked well for you.
Kind regards,
The Service.com.au Team
Easy to use and a few replies by the…
Easy to use and a few replies by the next morning. I'd be happy to use the service again.
18 november 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Damien,
Thank you for sharing your experience. We’re glad to hear the platform was easy to use and that you received a few replies so quickly. It’s great to know you’d be happy to use the service again.
Kind regards,
The Service.com.au Team
Great Service all Round!
The site was easy to use and set up. Timely notifications were received and it was easy to communicate with prospective contractors. Post service check up was undertaken by the customer service team, who were always helpful and polite.
19 november 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Fiona,
Thank you for taking the time to leave such a thoughtful review. We’re really glad to hear the site was easy to use and that the notifications and messaging made the process smooth when connecting with contractors.
It’s also great to know our customer service team’s follow up and support were helpful throughout. We appreciate your feedback and are pleased the experience was a positive one.
Kind regards,
The Service.com.au Team
It was my first time using this service…
It was my first time using this service and it was a breeze to put up my request. Most surprising was the quick calls I received from various providers and I was able to choose the appropriate one suiting my convenience and budget. Highly recommend this service.
26 november 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi V Joseph,
Thank you for sharing your experience. We’re delighted to hear that your first use of Service.com.au was smooth and that you received quick responses from multiple providers. It’s great to know you were able to choose the right tradie to suit your convenience and budget. We truly appreciate your recommendation!
Kind regards,
The Service.com.au Team
Service.com.au is easy to use
Service.com.au is easy to use. There are few experienced professionals to choose from.
Easy to communicate with service providers.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Kevin,
Thank you for sharing your experience. We’re glad to hear you found Service.com.au easy to use and that communication with service providers was straightforward. It’s great to know you had access to experienced professionals to help with your job.
Kind regards,
The Service.com.au Team
very fast on contact and communicate.
11 november 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Joseph,
Thanks for your feedback. We’re glad to hear you had a quick and smooth experience with communication from the trades. It’s great to know the platform helped you connect with someone promptly.
Kind regards,
The Service.com.au Team
ease of accessing trades
13 november 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Vishnu,
Thank you for your review. We’re pleased to hear you found it easy to access trades through our platform. It’s great to know the process worked well for you.
Kind regards,
The Service.com.au Team
Simple and seamless process
The process of setting up a job request was simple and straightforward. Managed to get a few quotes fairly quickly, in which i was able to select one who did a good job. Will definitely use Service.com.au again for any other needs.
20 november 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Vhinod,
Thank you for sharing your experience. We’re really glad to hear the process felt simple and seamless, and that you received quotes quickly and found the right person for the job. It’s great to know you were happy with the work completed.
We appreciate you choosing Service.com.au and look forward to helping again whenever you need.
Kind regards,
The Service.com.au Team
Found someone for my tap repairs very…
Found someone for my tap repairs very quickly. Very happy with his work.
18 november 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Pat,
Thank you for your review. We’re pleased to hear you were able to find someone quickly for your tap repairs and that you were happy with the work completed.
Kind regards,
The Service.com.au Team
Antwoord van Service.com.au
Hi Nasrullah,
Thanks for sharing your experience. We’re glad to hear you found a friendly handyman at a good price through our platform. It’s great to know the service met your expectations.
Kind regards,
The Service.com.au Team
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