I ordered fabric from Sewing Street on Tuesday, with the usual guideline for delivery of 4-6 days. However, I was delighted to receive it this morning (Thursday). The last few orders have also arrived... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I bought a embroidery machine brother m340ed weeks ago now, had problems with the machine from day 1, I have rang and emailed several times and they say they will pass the info over to relevant team b... Toon meer
Bedrijf heeft geantwoord
Ordered an embroidery machine which I paid in full, received a call two days later stating I needed to send a copy of my driving licence and a bill to protect me from fraud. I cancelled my order as I'... Toon meer
Excellent service the Staff, Presenters, Managers, Customer service are so good they all go above and beyond to help you with any queries & concerns… The Team work extremely hard to present a... Toon meer
Bedrijf heeft geantwoord
3,2
Gemiddeld
75 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sewing Street are my go to company for…
Sewing Street are my go to company for supplies! Fabulous quality products & pricing plus the customer service team are the most professional, helpful & friendly I have come across. I have learnt so much from the presenters & guests - I would highly recommend - thank you ❤️
11 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Judi,
Thank you for your review.
We’re delighted to hear that we're your go-to for supplies and that you’re pleased with the quality, pricing, and our customer service. It’s also fantastic to know that our presenters and guests have helped you learn so much!
Thank you for your kind recommendation. It means a lot to us. If you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street.
Very helpful and friendly company for all my sewing needs.
I have been a member of Sewing street since the beginning and even before when it was Sewing quarter. I tune in to the channel every morning to watch the great demonstrations by excellent presenters and guests. I have purchased so many different items from sewing machines to rulers as well as an abundance of fabric over the years, shopping at least twice a month. I have found delivery to be excellent if something has been delayed I will get a email of notification. My only gripe is that some suppliers dispatch their goods from their own warehouse. When this happens you usually do not get a notification of dispatch due to data protection etc. But I know that approx 5-6 working days delivery is the norm. (Especially when you know they sell hundred and thousands of items each show.) I am very happy to use Sewing street especially as there are very few places to purchase fabric near me. Prices with Sewing street are very good and quality is exceptional, and I truly find their customer service team friendly and helpful.
11 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Karen,
Thank you for your review.
We’re thrilled to hear that you’ve been with us since the very beginning, and it's fantastic to know that you enjoy our demonstrations and presenters each morning.
We appreciate your understanding regarding delivery from some of our suppliers and the occasional lack of dispatch notifications.
It’s great that you’re happy with our prices, quality, and customer service. We truly appreciate your continued support and hope you continue enjoying our programme. If you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street.
I love Sewing Street …
I love Sewing Street and the presenters, it is the first thing I turn on in the morning! They cover a very good range of crafts and products, some are more interesting to me than others but all are very informative. I must admit to now being a bag-making addict, something I had never dreamed of, which just shows the power of Sewing Street
11 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Patricia,
Thank you for your review.
We’re delighted to hear that our programme is the first thing you turn on in the morning and that you enjoy the wide range of crafts and products we feature. It’s wonderful to know that you’ve discovered a new passion for bag-making!
We hope you continue to enjoy watching and crafting with us, and if you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Fantastic Demos
Really good company. Good value. Fantastic demos. Sometimes delivery can be slow, but this is usually as a result of special events
11 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Diane,
Thank you for your review.
We’re delighted to hear you think that we offer good value and that you enjoy the demos. We appreciate your understanding regarding occasional delivery delays, which can happen during special events.
If you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
I enjoy much of Sewing Street
I enjoy much of Sewing Street and I really appreciate the capped postage. I also think it’s a good idea when a whole day is dedicated to one particular genre so I f I’m not interested I can not watch. What I don’t like is when a presenter is having conversations with the gallery and it’s not relevant to the programme.
3 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi,
Thank you for your review.
We’re pleased to hear you enjoy our programme, the capped postage and themed days. Your feedback about our presenters is appreciated, and we’ll share this with our team to ensure the content stays relevant and enjoyable for all viewers.
If there’s anything else you would like to share or need assistance with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
For me it is all about choice and…
For me it is all about choice and convenience.
I like to shop via their website and enjoy a virtual rummage finding so many fabulous items.
The shows are a delight with many options that I are sometimes familiar and other times new. Allowing me to stretch my creativity and build on existing skills.
When I need help, the call centre team are there, knowledgeable and friendly.
Overall my experience is enjoyable
Thank you
28 mei 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Terri,
Thank you for your review.
We’re so pleased to hear that you enjoy the choice and convenience of shopping with us, and that our website helps you discover our amazing range of products. It’s great to know that the shows inspire your creativity and help you build on your skills.
We’re also glad our call centre team have been knowledgeable and friendly whenever you’ve needed assistance.
Thank you again for sharing your experience. We hope you continue to enjoy shopping with us! If you ever need any help, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Must watch …
Great products and very knowledgeable guests and presenters.
Good variety of products for all soft crafts
11 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Sue,
Thank you for your review.
We’re so pleased to hear that you enjoy our products and find our guests and presenters knowledgeable. It’s wonderful to know that the variety we offer suits all your soft craft needs.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
With so many local shops closed
With so many local shops closed, SS is a bonus to be able to access tips and demonstrations. I always check TV guide to find out what is coming on, so I can watch what I am interested in. Items can sometimes take a while to be delivered, Customer services are always open to help.
11 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Denise,
Thank you for your review.
We’re so pleased to hear that you enjoy our programme and the demos and tips that interest you.
We appreciate your patience with delivery times and are glad our customer service team is always there to assist when needed.
We hope you continue to enjoy watching and shopping with us, and if there’s ever anything we can help with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
I’ve been a customer since day 1
I have been watching and buying from Sewing Street since day 1 it’s my morning viewing even when I’m travelling. I love the presenters, the guests and the demos, which they continue with even if the product has sold out! I’m an experienced sewer but have learned new techniques and found new designers by watching the shows. I have bought so much over the years and never had a problem. If I’ve had a query, the customer services have always been very helpful. The only times I have ever had a slower delivery is when it’s direct from a supplier rather than SS themselves.
11 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Lisa,
Thank you for your review.
We’re thrilled to hear that you’ve been with us since day one and that we became a part of your morning routine, even when you’re travelling. It’s fantastic to know that you enjoy our presenters, guests, and demos, and that you’ve learned new techniques and discovered new designers through our shows.
We really appreciate your continued support over the years and are glad to hear that our customer service team has always been helpful whenever you’ve had a query.
We hope you continue to enjoy watching and shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
I have only been sewing for a few…
I have only been sewing for a few years, discovered SS whilst off work after shoulder surgery. Boy have I fallen in love, the presenters are great craic, the demonstrators are brilliant and I have learned so much, delivery has never been an issue as I live in NI and things take a bit longer to cross the pond. My only issue was I'd only received part of my delivery on 1 occasion, due to family issues I didn't get to contact SS for about 2 months, not a problem, remainder of parcel arrived the next week. Customer service were lovely and very understanding, explained what my options might be, but would be in touch, and they were.
Love SS and recommend it all the time to anyone I get talking to about my sewing.
31 maart 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Dorothy,
Thank you for your review.
We’re so pleased to hear that Sewing Street has become a part of your recovery journey and that you’ve enjoyed our presenters and demonstrators. It’s great to know you’ve found the demos helpful and that delivery has generally been smooth.
We’re sorry for the one occasion when your order was delayed however, we’re glad our customer service team could assist you and keep you informed. Your recommendation means a lot to us!
If you ever require any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Great quality products
Great quality products. Postage was on time and well wrapped in an eco manner. Reasonable prices and good communication from Sewing Street. Customer service were prompt?, polite and friendly when I called with a question.
4 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Susan,
Thank you for your review.
We’re so pleased to hear that you’re happy with the quality of our products, and it’s great to know that your order arrived on time and well packaged. We’re also glad our prices and communication met your expectations, and that our customer service team was prompt, polite, and friendly when you called.
We hope you continue to enjoy shopping with us, and if you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
A good range of Sewing products
I've been shopping with Sewing Street since it started & have seen it grown & develop into a successful shopping channel. The presenters are fabulous & I love the interaction they have live on tv with us. My favourites being John Scott & Rebecca Reid. They have a great selection of demonstrators & products. And I enjoy the live demos, I learn so much from them. I especially love the dressmaking demos. The customer service agents are brilliant too. Always so helpful. I love being a Sewing Street customer & think it's brilliant that we have a Sewing channel. I have purchased so many products from this channel & will continue to do so. And I highly recommend giving this channel a try.
10 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Pauline,
Thank you for your review.
We’re delighted to hear you’ve been with us since the beginning and have enjoyed watching us grow. It’s fantastic to know that you appreciate our presenters, live demos, and the dressmaking sessions! We’re also pleased our customer service team has been so helpful.
Your continued support and recommendation mean the world to us, and we look forward to bringing you even more exciting products and demonstrations.
If you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
HAPPY SHOPPER
Very satisfied with items purchased. The products never dissappoint, hence my confidence.
9 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi,
Thank you for your lovely review.
We’re so pleased to hear that you’re consistently happy with your purchases and that you shop with confidence. Your continued support means a lot to us!
If there’s ever anything we can help with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Excellent very goidv product and delivery
Excellent product and delivery
7 juni 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi,
Thank you for your review.
We’re so pleased to hear that you’re happy with both the product and the delivery! We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Unprofessional boxing
So it says you will be emailed when the package is on its way to you. I got no tracking for the whole of its journey and had to contact them directly so they could pass an estimation. When it arrived I was appauled by the box it was in hanging by a few threads of large bronze staples. The scissors box had a hole in it and had already been previously opened and the scissors themselves had a scratchy residue on them. The only part I'm happy about is that by good god the scissors do their job for the money that was paid for them. It felt a little risky trusting them and I assume it came from Brazil since the box had a logo on it for the Mundial fabric scissors.
18 mei 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi,
Thank you for your review.
We’re very sorry to hear about your experience with the delivery and condition of your order. This certainly isn’t the standard we aim to provide, and we completely understand how disappointing it must have been to receive your parcel in that state.
If the scissors appear to have been used or if you have any concerns about their condition, please do get in touch with our customer service team so we can arrange a replacement for you.
We’re sorry for any inconvenience caused. If there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
What has happened to yarn lane
What has happened to yarn lane. Please can we have some knitting, we have not had knitting fir a long time but we have so much crochet.
7 april 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Carol,
Thank you for your review.
Unfortunately, Yarn Lane no longer exists however, we’re pleased to let you know that we still feature both crochet and knitting as part of our Sewing Street schedule.
We do have some knitting coming up very soon! There’s a one-hour show on Monday, followed by two hours with TOFT on Tuesday.
We understand your preference for knitting over crochet, and we’ll be sure to pass this feedback on to our team for future planning.
Thank you again for getting in touch, and if we can help with anything else, please don’t hesitate to call us on 0800 001 4433.
Kind regards,
Sewing Street
Rude and unhelpful customer service
I ordered a kit that when arrived had different colour felt to what was used on the show and wasn’t explained that you would get different colours etc. The member of staff I spoke to to ask if I had misunderstood etc was so rude and unhelpful !!! I actually had to hang up in the end as was making me very upset !
10 maart 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi,
Thank you for your review.
We’re really sorry to hear about your experience with the kit and the customer service you received. We completely understand how frustrating this must have been, and we sincerely apologise for the mix-up with the colour and the unhelpful interaction. This is certainly not the standard of service we aim to provide, and we’re truly sorry for any upset caused.
If this matter hasn't been resolved for you yet, please contact our customer service team on 0800 001 4433, and if you are unsatisfied with the interaction, you can request to speak to a supervisor.
Kind regards,
Sewing Street.
Take money and do not deliver goods
I paid £403 for a sewing machine that I am still waiting delivery on more than 3 weeks later.
Sewing Street states it was my error that Yodel cannot find the address, even though the address is correct. Yodel are not responding to telephone or live chat.
I am £403 down for nothing
I will be taking this to the small claims court
17 februari 2025
Review zonder uitnodiging
Antwoord van Sewingstreet
Hi Rachel,
Thank you for your review.
We’re really sorry to hear about the issues you’ve experienced with your sewing machine delivery. We understand how frustrating this situation must be, and we sincerely apologise for the delay and inconvenience caused.
Please note that if Yodel is unable to locate your address, they will return the parcel to the sender. If this issue hasn’t been resolved yet, we encourage you to contact us directly on 0800 001 4433, and we will do our best to assist you in getting this sorted.
We truly appreciate your patience, and we’re here to help in any way we can.
Kind regards,
Sewing Street.
The worst customer service- I ordered a…
The worst customer service- I ordered a gift online which was delivered to the wrong address. I tried to track it down but couldn’t find it.
Sewing street refused to resend the item to a different address or give me a refund until they had ‘investigated’.
This was for an order under £20 so shocked I would have to wait for an investigation.
Refused to email my anything in writing regarding the investigation.
Awful and would avoid.
4 februari 2025
Review zonder uitnodiging
I would not recommend Sewing Street
I would not recommend Sewing Street. Very slow service, even after emailing them to check on order it took nearly a week to send it out
20 januari 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.