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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Been using Sharetribe in the past. Now we run another project there. Support is always there for you, always fast, friendly and helpful. The UX (admin area) itself is very easy to understand, if yo... Toon meer

Beoordeeld met 5 van de 5 sterren

So far so good. The concept is amazing and it was something I was trying to build myself. I clearly wasn't doing the right sort of google search, as I was looking at wordpress plug ins, custom build... Toon meer

Beoordeeld met 5 van de 5 sterren

With Sharetribe you can easily create an MVP marketplace. Price / performance is indescribably good and more than fair, so that you can test your ideas risk-free. Support is always ready to help, even... Toon meer

Beoordeeld met 5 van de 5 sterren

Sharetribe team always being very helpful no matter what silly questions I have. They will at least point me in the right direction even when it is not part of their platform. Big giants like FB,... Toon meer

Bedrijfsgegevens

  1. E-commerceplatform
  2. Cloud opslagservice
  3. E-commerceservice
  4. Softwarebedrijf
  5. Softwareverkoper

Geschreven door het bedrijf

Sharetribe: Marketplace software for founders. The fastest no-code marketplace builder that extends infinitely with code. Sharetribe is the fastest no-code marketplace builder that extends infinitely with code. Cut 90% of the time and cost to build a marketplace, without trading off customizability and scalability. - Launch your marketplace in one day without coding. - Extend infinitely with code once you need it. - Grow your business to any size. We'll handle the scaling. Trusted by 1000+ marketplace founders worldwide, in more than 50 countries. For anyone who wants to build an online marketplace, no matter your technical skills. From aspiring entrepreneurs with just an idea to professional web developers who build for their customers, Sharetribe is the fastest way to build a successful marketplace business.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

63 reviews

5 sterren
4 sterren
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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great program and outstanding support

I sometimes wonder why people take time to write a positive review, we always write when we want to express our anger about some stupid company.. But their support is so outstanding, its only justice to express it publicly.

The program itself is pretty cool, I know nothing about programming but I was looking for travel agency software and each time I hit a wall due to either price or huge limitations on cheaper models. Sharetribe and other marketplace programs turned out to be the answer and I find Shrateribe the most interesting because even on their most basic hosted plans they allow for enough customization.

But what is really exceptional is their support.. truly catches your attention.. I always get to communicate with Vesa.. and it's unbelievable how he explains everything in detail and provides links to other products to make my idea feasible or better and in a language that I can understand right away. I spent like 6 months contacting other companies before and could never really understand.. I may sound a bit stupid but he is truly on another level.., thanks sincerely again Vesa... I hope the support team earns top-level salaries and given their exceptionality there should be a tipping option for users to reflect our recognition.

17 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am delighted with the experience I had with Sharetribe's assistance.

I am delighted with the experience I had with Sharetribe's assistance. The entire Sharetribe support team was exceptional. I asked them dozens of questions every day during the three weeks it took to build my marketplace, and they always responded efficiently and quickly. They guided me step by step and gave me plenty of advice to improve my platform. It's really refreshing to see a company like Sharetribe truly care about the success of its customers. After months of searching and trying out all the marketplace platforms available on the internet, I'm so happy to have finally found a serious one that's available for its customers and focused on building a trustworthy relationship with them. I want to give a special thanks to Oana and Adeyemi from Sharetribe support for their support and efficiency, but I also don't forget Thomas, Vesan, and Vesa. Thank you all and thank you Sharetribe.

13 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So far so good

So far so good. The concept is amazing and it was something I was trying to build myself. I clearly wasn't doing the right sort of google search, as I was looking at wordpress plug ins, custom builds and shopify. Sharetribe seems to be able to do exactly what I want, but will find out more when I launch properly.

The example sites that are live are really incredible and the bonus of a directory of key developers is going to make this a really great platform.

10 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Marketplace software with great balance

I’m a seasoned software developer but I have very little experience with Web development. As I worked with the sample marketplace template to customize it for my marketplace, I began to admire Sharetribe’s excellent design. The division of labor between front-end server and Sharetribe’s APIs for handling the backend strikes just the right balance for rapid, easy customization combined with long-term flexibility for advanced needs. I put only about 40 hours into getting a prototype up that could serve as my minimum viable product, something that I thought would take over a year. I still have to deploy my site, and I haven’t worked with the integration APIs yet for more customization, so it’s possible I will develop some hiccups, but my experience so far leaves me very optimistic.

Note: This was Flex I was working with for a multivendor marketplace, not Go.

22 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Best Customer Care Ever

Since my first engagement with the Sharetribe team in Helsinki I have not wanted to deal with any other company and I have recommended them many times over.

Their product is easy to use, beautiful to piggyback on and it enables us to do deals at a level that would be way beyond our capabilities without their platform.

On top of that, their customer service is "the best" any of our team have ever used, anywhere, ever!

17 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Create a marketplace website in less than a month!

I had a business idea but no idea how to make it a reality until I found Sharetribe! With clear guidance on EVERY step of the way and a customer support team second to NONE, I was able to have my marketplace website ready for launch in less than a month! I am extremely happy with their product and service and if you're looking to launch a marketplace website, it's the only way to go!

12 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't fall for the marketing of this service as I did

Fell for the marketing of this service. Once starting to pour some hours into it you quickly realize the vast amount of limitations, hefty fees, and challenges in terms of scalability.

Personally, I recommend looking into a no-code platform (such as bubble.io or any other database creator). I quickly found a working path once I admitted defeat after having fallen for Sharetribes marketing and promises, wasting weeks of valuable time.

6 juli 2022
Review zonder uitnodiging
Logo Sharetribe

Antwoord van Sharetribe

Hi John-Aron,

Sharetribe CEO Juho Makkonen here. I appreciate your candid feedback. I'm really sorry to hear we were not able to meet your expectations this time. We'll take your feedback to heart and do our best to continuously improve our product and our marketing.

Through our experience of helping thousands of founders build marketplaces during the past 10 years we've come to the conclusion that marketplace businesses that succeed will ultimately always need to resort to some custom coding when they start scaling, because of their unique requirements.

Because of that, our product philosophy is a bit different from that of many other no-code platforms, like Bubble.

We have two products.

Sharetribe Go, our no-code offering, is a tool for quickly setting up a Minimum Viable Platform you can use to validate your marketplace idea.

Then, if your idea has legs, you can then extend your platform indefinitely and scale it to any size with our other product, Sharetribe Flex, which does require you to work with a developer.

I’m sorry if this was not what you expected: it's on us to improve our marketing communications to better reflect this approach.

I'm happy to hear you found a way forward regardless. I wish lots of success for you and your marketplace business!

Best, Juho

Beoordeeld met 3 van de 5 sterren

Website is Missing "INVENTORY TRACKING", no Item Quanity in Listings

Hi: This review I would say is more like motivation for this website to create very important thing that is missing in their system: I was about to purchase subsciption: Then I went through website again checking how things work: Suddenly I noticed that while listing an item it does not have ITEM QUANTITY, I mean INVENTORY CONTROL: I thought I am missing something maybe: Then I contacted support: They say they really don't have it: Oh: What ??? While listing an item user does not have option to specify quantity ? Really ?
Oh, Man: You need to add this feature: It looks so incomplete without that: I don't know if you are lazy or luck of knowledge, either ways you are missing very important part of marketplace website: "Inventory Tracking": You shoud add it as soon as possible: 🙄🙄

23 januari 2023
Review zonder uitnodiging
Logo Sharetribe

Antwoord van Sharetribe

Hi Valet,

Sharetribe CEO Juho Makkonen here. Thanks for sharing your feedback!

Though I am disappointed we cannot help you build your marketplace, I am glad to read that our free trial and our customer support helped you identify a core feature requirement not directly supported by Sharetribe Go. Helping you evaluate our products is one of the main reasons why we offer a free 30-day trial and why we are available to answer your questions seven days a week.

For marketplaces where sellers are professionals selling from large inventories, this is a feature that makes a lot of sense. The reason we don't have this feature today in our no-code offering (we do have it in Sharetribe Flex, our more customizable headless marketplace solution, which you could still consider if it's an essential feature for you) is that our focus has been more on rental marketplaces (think of Airbnb/Turo/etc), service marketplaces, and marketplaces where pre-owned products or unique products (like art) are being sold. None of these marketplace types need the inventory management feature, and because of that, it never ended up at the top of our priority list.

That being said, we are currently working on improving our offering also to people building B2C and B2B e-commerce marketplaces, and we currently expect to have inventory management available in our no-code offering before the end of the year.

If you have any questions about these approaches or would like some more ideas on how to support your sellers’ needs with our tools, please don’t hesitate to get back in touch with us at hello@sharetribe.com.

Best regards,

Juho

Beoordeeld met 5 van de 5 sterren

Love Sharetribe

Love Sharetribe, Been using them for years to launch marketplaces, super platform so easy to use but more than anything else its their customer service and the way they help with big and small questions. Great for advice and a big shoutout to Oana who has always come up with great suggestions on how to improve my platforms.

4 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful company.

Awful company.
I paid for 6months subscription that I wasn't able to use and they refuse to give my money back. I used 20 days of this service and they are keeping £573 pounds subscription that I won't use.

They hide behind a legal wall - their terms are advertised as 30days free, then it becomes 10 days when you pay more and without your knowledge you're in a binding agreement they don't make clear about.
Rip-off and awful all in one.

Screw them :(

26 juli 2022
Review zonder uitnodiging
Logo Sharetribe

Antwoord van Sharetribe

Hi Daniel,

Sharetribe CEO Juho Makkonen here. Thanks a lot for your candid feedback. I really appreciate you voicing it.

I fully understand your frustration with this issue. In order to give both you and the readers of your review full context, I want to explain a bit about how our refund policy works.

We offer a 30-day free trial of Sharetribe Go. During the trial period, it's possible to try out pretty much all the features of the product and decide if it is right for you before making a commitment to pay for it.

After the trial period, you need to subscribe to a paid plan to keep your marketplace operational. At this point, you can choose between paying for a monthly subscription or paying for 6 months in advance. The latter option gives you a 20% discount on our fees. We're able to offer this discount because we can rely on the subscription lasting for at least 6 months.

Our customers can at any point cancel their subscription to stop at the end of the last period they paid for. We also offer refunds on subscription payments up until 10 days after the last payment was made. Further refunds would unfortunately defeat the purpose of offering a discount for a longer subscription commitment. Your refund request came after 10 days, and because of that, we were unable to accommodate it.

We do our best to design our policies to be as fair as possible and communicate them as transparently as possible. Whenever we receive feedback where a customer felt our policies were not what they expected, we discuss it internally and take the opportunity to see where we can do better. We’re currently looking into how we could improve our refund policy and make it more explicit at the time of purchase. Thus, I want to again express my thanks for giving us your feedback.

Juho

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