Shineofdiamond Reviews 

39
•
TrustScore 3 uit 5

3,1

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Beoordeeld met 5 van de 5 sterren

The jewelry I ordered and received is so beautiful. It looks like a real diamond and the setting it is in is gorgeous. I like it so much I ordered 2 more to give as gifts to my closest friends. I wil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Item was purchased and while I didn’t think the wait time for an overseas item took very long overall I was disappointed. The item was cheap in feeling and while I know it’s not “fine” jewelry it is m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I was very disappointed with there return policy. They sent me my order n the rings were too small all I wanted to do was make an exchange n they made it impossible for me to do that. So please beware... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had an excellent experience dealing with your company. Your work is beautiful and your prompt replies and concerns are truly great. Your rings are stunning! Thank you so much!

Bedrijf heeft geantwoord

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3,1

Gemiddeld

TrustScore 3 uit 5

39 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 54% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,1

Alle reviews

(39)

37 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Don't buy!

Buyer beware...I ordered a 3ct ring to wear when traveling so as not to wear my real ring. First it took almost 45 days to receive. Then when I received the ring it is nowhere near a 3 carat ring ...closer to 1.5 or 2. And definitely did not look like the advertised ring. I am totally disappointed. Don't buy from these people.

29 december 2025
Review zonder uitnodiging
Logo Shineofdiamond

Antwoord van Shineofdiamond

Hello,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations.

Regarding the production time, please note that many of our rings are made to order, which can require additional processing time before shipment. We understand that waiting longer than expected can be frustrating, and we appreciate your patience.

As for the stone size, the carat weight listed refers to the approximate carat equivalent, not the physical size of a natural diamond. Visual appearance can vary depending on the cut, setting style, and proportions, which may differ from what some customers expect when comparing to natural stones.

We’re very sorry if the ring you received did not match what you envisioned based on the listing. This is never our intention. We would truly appreciate the opportunity to review your order and assist you further.

Please feel free to contact us directly at service@shineofdiamond.com
, and our customer service team will be happy to help.

Kind regards,
Shine of Diamond Customer Service Team

Beoordeeld met 5 van de 5 sterren

A nice surprise gift

Was super worried this would feel like a generic gift, but the ring actually feels reaally thoughtful. Glad I went with this choice, it doesn't feel impersonal at all. Big relief!

14 januari 2026
Beoordeeld met 1 van de 5 sterren

Dime store quality. Poor service.

Product purchased is dime-store quality, far below expectations for the price paid. Customer service proved exceptionally poor. Rather than issuing a return label promptly, the company, which is based in China, prolonged correspondence over several days, repeatedly attempting to upsell additional items or offer discounts for future purchases. Their approach lacked professionalism and integrity.

To process a return, the company required U.S. customers to ship the item back via China Post (or a similar service referred to as ‘China Express’) and explicitly instructed customers to declare the item’s value on the customs form as significantly lower, approximately one-tenth of the actual purchase price, to evade import tariffs or duties. Such instructions constitute customs fraud and place the customer at legal risk.

Ultimately, I had no choice but to initiate a chargeback dispute through my credit card issuer to recover the funds. Prospective buyers should exercise extreme caution with this seller.

15 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a complete scam

This company is a complete scam. I ordered rings in the size I thought was correct. When the merchandise arrived the rings were too small. I asked the company to exchange the rings for a larger size and was told I have to send the rings back to the factory in Asia at great expense to me. Their website does not state this. Not trueful and very deceptive

1 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My New Years resolution is to never buy…

My New Years resolution is to never buy from company's online without checking trustpilot first. Lesson learned after being burned numerous times, especially with jewellery. It's been a month since I ordered at this point and tracking is still showing that the package has not left China. If it every turns up, I feel I will be disappointed still based on reviews about quality. $200 for a ring isn't nothing, I'd have been better off hitting the jewellery store sales. Don't fall for the glittery edited images.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BEWARE

BEWARE, these are made of glass, read the fine print, when you find out how fake this product is, they make it impossible to return.. Don’t Buy from this company,
Poor customer service

2 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AWFUL..

AWFUL... Don't waste your money. Product is terrible and you can't return it. They say 30money back guarantee, that's a lie. You can't get a hold of anyone to return and get a refund. This company is a total hoax.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I agree with the unique designs

I agree with the unique designs. The stone up close doesn't look as real as it does from a distance. The wide band on the ring I ordered is hollow underneath. I'm not wearing it as my primary ring so that doesn't matter. However the "Free Gift" that seems to be something special is nothing more than a bracelet with tiny beads on a monofilament. the worse at the dollar store is better.

16 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recommend it

I recommend it, very good products, excellent.

15 maart 2025
Review zonder uitnodiging
Logo Shineofdiamond

Antwoord van Shineofdiamond

Thank you so much for your recommendation! 💖
We're delighted to hear that you love our rings. Your support means the world to us, and we can't wait to bring you more beautiful pieces in the future! ✨💍

Beoordeeld met 5 van de 5 sterren

Unique Heart - Twist Ring

This ring is a stunner! The heart - shaped cut is incredibly sweet, and the twist design gives it a one - of - a - kind look. It's my new favorite piece and always gets me noticed!

1 maart 2025
Review zonder uitnodiging
Logo Shineofdiamond

Antwoord van Shineofdiamond

Wow! Thank you so much for your amazing review! 💖 We’re thrilled to hear that you love your ring and that it’s turning heads! The heart-shaped cut and twist design truly make it a special piece, and we’re so happy it’s your new favorite. Enjoy wearing it, and we look forward to serving you again soon! ✨💍

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