Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!
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Lees wat reviewers zeggen
I just want to tell you that you were amazing! You guys picked up Lennon’s two duffel bags for Sleepaway camp and when you pick them up, they deliver them the next day! There was always someone to tal... Toon meer
Scheduling, pick-up, and drop-off worked as planned, but trunks get too beat up in shipping. It would be much better if Ship Camps would provide boxes. We had to replace my child's first trunk aft... Toon meer
Bedrijf heeft geantwoord
We work with Ship Camps from both the business side as a summer camp, and a parent side as they handle our campers baggage. They are not only organized and seamless - they are a pleasure to work with... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Geschreven door het bedrijf
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contactgegevens
324 Datura Street, Suite 400, 33401, West Palm Beach, Verenigde Staten
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4,5
Uitstekend
605 reviews
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Don't do this without Shipp camp
Shipp camps is essential in making it easy to get my kids to vary remote places when they are traveling on a companied through interstate airports
9 augustus 2025
Easy and effective
We did not receive a notification of return shipment, but otherwise found service to be speedy and easy! We appreciated ship camps.
8 augustus 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Trunk damaged in shipment
The delivery service used by ship camps damaged the trunk. They did not handle the trunk properly or carefully and thus ripped the lock off the trunk
9 juli 2025
Antwoord van Ship Camps
Hello TMcCain,
Thank you for your review.
We are sorry to hear of the damage to your trunk during transit. Our claims team followed up, as we had not yet received your claims form. We were able to gather the required details and assist you in filing a claim. The claim has since been approved. Our team apologizes for the need to file a claim, and truly appreciates your allowing us to make this right.
If you have any questions or need further assistance at any time, please do not hesitate to contact us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
EASY AND COST EFFECTIVE!
7 augustus 2025
No issues, seemless.
Amazing, signed up. They sent labels to camp and shipment arrived back home without issue.
3 augustus 2025
Trunk arrived damaged
Trunk arrived damaged. Needs to be replaced. Very frustrating experience. Will not use again.
2 augustus 2025
Antwoord van Ship Camps
Hello Erin,
Thank you for your review.
We sincerely apologize for the damage to your camper's trunk and the driver's indiscretion upon delivery. A member of our claims team has been in touch to address your concerns. We appreciate you filing a claim so we can make this right. Your claim has since been approved.
If you have any questions or would like to discuss your order in further depth, please do not hesitate to reach out to us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
I’ve been using them for three summers…
I’ve been using them for three summers now and they are the best! CA to NYC and they get it done every time!
3 augustus 2025
2 XL duffels
Ship Camps transported 2 XL duffels from TX to NY without any problems. It was very easy to get in touch with their agents to make changes to my pick up and they mailed shipping tags and directions prior to pick up. Considering the size and weight of the bags I think the pricing was reasonable as well!
1 augustus 2025
The customer service was great
The customer service was great. I had Plenty of questions and they were answered promptly and clearly. Our trunks were delivered as promised and both times a day or two before projected delivery. Plenty of updates were given throughout the process. 10/10!!
1 augustus 2025
Very easy process to ship trunks from…
Very easy process to ship trunks from camp! Good communication and trunk was delivered home in good shape. Great prices too!
31 juli 2025
Trunk destroyed in shipping and then on…
Trunk destroyed in shipping and then on the return FedEx didn’t deliver to our apartment they sent it to pick up at at the store. UPS next time!
31 juli 2025
Antwoord van Ship Camps
Hello Mary,
Thank you for your review.
Our team sincerely apologizes for the damage to your trunk and the inconvenience of having to collect your shipment at FedEx. We had not heard from you directly on either of these matters, so a member of our team reached out to provide details on our claim process. Please know we look forward to making this right and eagerly await your completed claims form.
If you have any questions or would like to discuss your order further, please call us at (855) 540-2267 or email us at customersupport@shipcamps.com. Thank you!
Trunk Arrived Damaged and Open
The trunk arrived badly dented and open. I don't know if it is the camp's fault or Ship Camps, but at the very least the trunk should have had a zip tie fastened to secure the lock before sending it home. I'm pretty sure zip ties are not permitted to be possessed by campers, so this needed to be done by the camp or the shipper. To make matters a lot worse, the trunk was placed not at our door but on the planter in front of our driveway on a street in a major US city. So it is no surprise that by the time we got to it, all the latches were open and the trunk had been rifled through. Thank goodness, there was mainly dirty clothes and sheets and that no one was interested in or didn't look hard enough to find the expensive climbing shoes and harness that were buried underneath. If you want this service to succeed, more care and concern needs to take place in the shipment of trunks -- by far, the most popular way for kids to send items to camp.
30 juli 2025
Antwoord van Ship Camps
Hello Dissatisfied Customer,
Thank you for your review.
We sincerely apologize for the damage to your camper's trunk and the driver's indiscretion upon delivery. A member of our team has been in touch to address your concerns and provide assistance with filing a claim. We have not yet received your claims form, but we look forward to making this right.
If you have any questions or would like to discuss your order in further depth, please do not hesitate to reach out to us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Great customer service
Great customer service! Prompt pickup and return. Excellent communication. Very easy process overall!
31 juli 2025
Not happy with condition of trunk on arrival at camp.
The pick up and drop off were easy and done well.
What was not good is our brand new trunk got trashed some how on the outbound leg to the camp. It arrived with the bottom metal bracket completely bent, affecting the integrity of the trunk. Not sure how that could happen without a complete thrashing of the trunk by FedEx in transit. We are going to choose to just ship via check luggage next year at our local airport as it is far cheaper and can't be any worse in regards to handling of the trunk for possible damage.
30 juli 2025
Antwoord van Ship Camps
Hello Brad,
Thank you for your review.
We're sorry to hear there was damage to your trunk upon receipt. Our team has not heard from you directly, so a member of our claims team has reached out regarding our claim process. We have not yet received a response but look forward to assisting you with your claim.
If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Our son’s duffel was shipped fast and…
Our son’s duffel was shipped fast and reliably to and from camp. We used them last summer as well and all went perfectly both years.
30 juli 2025
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