Ship Cars Ltd Reviews 

283
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Second to none !!! My car was shipped from Turkey to UK, absolutely excellent service from quote to Delivery to my chosen address.. Excellent communication from the company even when I was a little c... Toon meer

Beoordeeld met 5 van de 5 sterren

Abharti and Sandra are amazing! So professional and on hand to help if needed. Excellent service and excellent customer service from Them both. Highly recommend booking through these ladies. 10 out o... Toon meer

Beoordeeld met 5 van de 5 sterren

I dealt with one member of staff in particular called Aarti when sorting my vehicle shipping. She couldn't have been more helpful, knowledgeable and just genuinely great at her job. I was kept informe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

had a great experience with Ship Cars Ltd. The team was professional, helpful, and kept me informed throughout the process. Communication was clear, and everything was handled smoothly. I would recomm... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voertuig transport agent
  2. ook in
  3. Containerservice
  4. Post- en pakketbezorging
  5. Verzendservice
  6. Voertuigexporteur

Geschreven door het bedrijf

We are a professional, International Car & Vehicle Shipping Company based in the UK. We have a huge amount of experience in all aspects of car shipping & container shipping including Roll on/roll off services - for cars and motorbikes to heavy machiner...

Ship Cars Ltd - Car Shipping Specialists

Geschreven door het bedrijf

Committed to Successfully Ship Vehicles Overseas!
We are committed to help our customers have the best experience when shipping a vehicle overseas.

Hassle Free Shipping Services

Free UK Customs Clearance on all exports from the UK

Free UK Customs Clearance on all exports from the UK
You'll never be charged customs clearance to ship your vehicle out of the UK, we guarantee a free UK customs clearance service on all vehicles being exported from the UK

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

283 reviews

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3 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(283)

23 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

First time importing a car from the UK…

First time importing a car from the UK to Australia, the process was absolutely seamless thanks to them,they even organised pick up of the car from the seller to the port,special mention to Nikki who helped out from the start to finish, these people are brilliant will not hesitate to recommend them

26 mei 2021
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Antwoord van Ship Cars Ltd

Thank you for your lovely feedback. It was an absolute pleasure to assist you and make it as seamless as possible for you. :-)

Beoordeeld met 5 van de 5 sterren

Spoke to Nikki with regards to sending…

Spoke to Nikki with regards to sending my car to Istanbul. She was very helpful with explaining and fun to talk to. Excellent customer service by Nikki.

6 mei 2021
Review zonder uitnodiging
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Antwoord van Ship Cars Ltd

Thank you for being so kind :)

Beoordeeld met 5 van de 5 sterren

Nikki was extremely helpful and very…

Nikki was extremely helpful and very friendly. She explained everything very clearly, and everything went smoothly with minimum surprises as a result

3 mei 2021
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Antwoord van Ship Cars Ltd

Thank you for your lovely feedback, it was a pleasure to assist you in getting your vehicle to Turkey.

Beoordeeld met 5 van de 5 sterren

good service

good service, excellent communication, and reliable.

7 april 2021
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Antwoord van Ship Cars Ltd

Thank you for your lovely feedback. It was a pleasure to ship your 4 vehicles to Walvis Bay.

Beoordeeld met 5 van de 5 sterren

I contacted Ship Cars to aid in…

I contacted Ship Cars to aid in exporting a car to Mombasa, Kenya. It is a class act; Nikki secured me a trade plate driver to deliver the car to port and also sorted out the quality inspection required by the government of Kenya. I am a happy customer and wouldn't hesitate to recommend Ship Cars to anyone.

7 april 2021
Review zonder uitnodiging
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Antwoord van Ship Cars Ltd

It was an absolute pleasure to assist you. Thank you for your lovely review.

Beoordeeld met 5 van de 5 sterren

Excellent service

27 maart 2021
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Antwoord van Ship Cars Ltd

Thank you for you invaluable feedback. It was a great pleasure to assist you with your shipments to the USA.

Beoordeeld met 5 van de 5 sterren

Bringing a vintage car 🚗 from Oz

Bringing a vintage car 🚗 from Australia 🇦🇺 is not something one does often ... so you need to be able to trust in those responsible. I can recommend Nikki at Ship Cars Ltd without any hesitation.

24 maart 2021
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Antwoord van Ship Cars Ltd

Thank you for your lovely review, it was a pleasure to assist you.

Beoordeeld met 5 van de 5 sterren

Would recommend to anyone.

Would recommend to anyone.
Alec is spot on with his knowledge and advice. Very efficient and pleasant service.

23 maart 2021
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Antwoord van Ship Cars Ltd

Thank you for your lovely feedback. It was a pleasure to assist you with your shipment.

Beoordeeld met 5 van de 5 sterren

good service

good service

Appreciate the work

8 maart 2021
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Antwoord van Ship Cars Ltd

Thank you for your feedback, it was an absolute pleasure to assist you.

Beoordeeld met 5 van de 5 sterren

Ship Cars Italy to UK

Ship Cars (Alec) has provided an excellent service to transport my car back to the UK from Italy. This is the first time I have transported a car in this way. Advice and clear guidance was given throughout the process. Alec deserves a gold medal for answering all my questions so patiently and keeping me updated on the shipping progress and paperwork! Thank you, I would certainly recommend.

4 maart 2021
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Antwoord van Ship Cars Ltd

Thank you for you lovely feedback. It was a pleasure to assist you with your shipment.

Beoordeeld met 5 van de 5 sterren

Excellent service and very helpful

Excellent service and very helpful ! Nikki was very helpful through out the whole process. And she always answers questions and gives advices etc.

Thank you Nikki for your service !! Will work with you again!

28 januari 2021
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Antwoord van Ship Cars Ltd

Thank you for your lovely feedback. It was an absolute pleasure to assist you in getting your car to Morocco.

Beoordeeld met 1 van de 5 sterren

I shipped my 4x4 with them i was quoted…

I shipped my 4x4 with them i was quoted £940 ( November 2020) which i paid. Then a week after the vessel left i was told my vehicle falls into a different category and i had to pay an extra £340, But it was a standard issue 2009 Nissan Navara. The ship had already sailed, they had me over a barrel, i had no choice but to pay or they wouldnt release my documents. I felt so cheated.
Beware beware beware

24 januari 2021
Review zonder uitnodiging
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Antwoord van Ship Cars Ltd

Thank you for your feedback. To make this clear, we where advised that the vehicle was under 18CBM which is the rate the customer was quoted up to. However upon receiving the measured dimensions from the port, this Nissan Navara actually went over 18CBM and therefore went in to a higher rate bracket. We have absolutely no choice but to pass the additional charge on to the customer as we are in turn charged the higher rate by the shipping line. Upon the original quotation we do state that the rate given for a Nissan Navara was up to 18CBM. We cannot control the fact that this particular model did in fact measure over 18CBM, hence why the higher rate was charged. I am sorry you feel cheated, but this was not the case at all. We try to be as transparent as possible to all our customers at the time of quotation. We have never cheated any of our customers and we have always prided our selves on providing a good service.

Beoordeeld met 5 van de 5 sterren

Great customer service received!!

Great customer service received and value for money. Was willing and very helpful with booking order online and kept me updated with shipping.

Would definitely recommend and use again!!

23 december 2020
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Antwoord van Ship Cars Ltd

Thank you for your lovely feedback. It was a pleasure to assist you with your shipment.

Beoordeeld met 5 van de 5 sterren

Excellent service from Nikki and her…

Excellent service from Nikki and her team to ship my double decker buses to Dar es Salaam. I will not hesitate to recommend them to my friends. Keep it up Nikki and Team...!!!
James

15 december 2020
Review zonder uitnodiging
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Antwoord van Ship Cars Ltd

Thank you James for your lovely feedback. It was a pleasure to help you.

Beoordeeld met 5 van de 5 sterren

An amazing service

An amazing service! Everything was made so easy. It took to worry out of shipping my car.

7 december 2020
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Antwoord van Ship Cars Ltd

Thank you for your lovely feedback. It was an absolute pleasure to assist you.

Beoordeeld met 3 van de 5 sterren

Mixed feelings

I unfortunately had a very stressful experience with my cars being shipped to Cyprus. Nikki and Shipcars were really let down by the companies they used to export my cars.

The first company was Southern Counties Car Deliveries.

This company were supposed to collect my cars and take them 50 miles to a secure car park, until my cars were put on the ship. The first car went without issues, the second car had a tracker and I discovered they did not deliver my car to the agreed address, instead they used it for their own personal use and drove my car on a 100 mile round trip in the opposite direction to where it should have been, to the drivers home! where it was left unsecured in the street overnight. They also had the nerve to use all my fuel so my car wouldn’t even start when I collected it in Cyprus. Nikki at Shipcar did refund the cost of the delivery but I was obviously not happy.

The second company was

Cyprus Global Logistics, the company they work with in Cyprus.

Cyprus Global Logistics imported my cars incorrectly through customs, charged me extra fees not included in my quote, tried to charge me 25% of the value of each car, that I did not need to pay! but the most shocking part, they gave me the cars without the correct documents, which resulted in me unknowingly driving them illegally and the police getting involved.

As Nikki and Shipcars are now aware of this unscrupulous company, I would hope they have ceased any future involvement with them. I have filed a formal complaint against Cyprus Global Logistics.

I am aware that as an agent you have limited control over the behaviour of other companies, however it’s vital that as an agent, you work with companies who are as equally professional as yourselves.

Nikki was fully supportive throughout and had I been reviewing just Nikki, it would have been ⭐️⭐️⭐️⭐️⭐️

5 december 2020
Review zonder uitnodiging
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Antwoord van Ship Cars Ltd

Thank you for your invaluable feedback. I agree that the companies that Ship Cars engaged provided you with a below par experience, for which we at Ship Cars Ltd can wholeheartedly apologise for on their behalf. Official complaints have been lodged with the two other companies involved. We have been assured that nothing like this will ever happen again.

Thank you for your wonderful feedback with regards to the service you received from Nikki despite the issues you experienced with the other companies involved.

Beoordeeld met 4 van de 5 sterren

Excellent service offered from Nikki…

Excellent service offered from Nikki and the team to transport my car from Turkey to UK. No hidden or unexpected costs. Not so easy at the port in Turkey even though I was lucky enough to be helped I don't think everyone is so lucky and you can feel like you are passed from pillar to post. A breakdown information sheet with photos of where to go and document to hand over would be helpful for others. Any help at all even after working hours Nikki was brilliant and so accommodating. I would definitely ship this way again and not always drive as cost-wise it's not much different.

19 november 2020
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Antwoord van Ship Cars Ltd

Thank you for your valued feedback. It was a pleasure to assist you. We will discuss with the port in Turkey to see if they can send us detailed delivery instructions so hopefully this will help other people when they arrive in Turkey port.

Beoordeeld met 5 van de 5 sterren

The works and inspection were carried…

The works and inspection were carried in a productive manner. However, the DVLA poor inspection scheduling for the IVA, due to COVID-19, made the affair frustrating.

I would recommend your services and would utilise next time I import a truck from North America.

Regards

15 november 2020
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Antwoord van Ship Cars Ltd

Thanks for your valuable feedback. COVID-19 is causing problems in all areas right now, which is unfortunate for all. However, despite the issues you had with inspection etc - I am pleased that you where happy with our services in getting your vehicle back to the UK.

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