Our first time using Ship Sticks and would do it again. We dropped off at a FedEx location which worked well because they had the needed see through label tags and ours were not large enough for t... Toon meer
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Lees wat reviewers zeggen
Ground shipment arranged to get there a day before playing but was delivered two days early when the club was closed. When I got the notification of out for delivery I called and the support team told... Toon meer
This is the fourth year that I have used Ship Sticks to send my clubs to a n from Florida for the winter season. Never any problems, cast is very reasonable and the ships always arrive on time and in... Toon meer
My clubs were picked up in time and transported accurately to their destination. It was easy and so much better than dragging them through the airport. The downside is FedEx really beat up the box t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Ship Sticks, our mission is to make golf travel simpler, easier, and more affordable. In 2019 alone, U.S. airlines collected $5.76 billion dollars in baggage fees, up 18% from 2018. As airlines find ways to gradually increase pricing for carry-on and checked bags, your once reasonably priced ticket is nearing double the value initially paid. Our goal is to provide golfers with a hassle-free alternative to lugging their clubs to and from the airport – so as to improve the golf travel experience, increase the number of rounds played annually, and grow the game.
Ship Sticks
Geschreven door het bedrijf
- We Are Committed To Our Customers!
- It is our mission to make your travel experience hassle-free and enjoyable. With our dedicated customer service team, we ensure the highest level of service from the time your clubs are picked up until the time your clubs are delivered.
- We Ship More Than Just Golf Clubs.
- Need to ship your luggage too? Not a problem, Ship Sticks is able to pickup and deliver your luggage to any destination. For a quote, visit www.shipsticks.com today!
Our Hours
Our White-Glove Customer Service Team is available 7 days a week by email, phone, text, or chat.
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contactgegevens
324 Datura Street, Suite 400, 33401, West Palm Beach, Verenigde Staten
- (800) 691-3772
- customersupport@shipsticks.com
- shipsticks.com
4,7
Uitstekend
49K reviews
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This is the first time I have used this…
This is the first time I have used this company to ship golf clubs, and I was impressed by how fast they are: it took three and a half days to reach the destination including the weekend and the golf clubs were in excellent condition upon arrival. I highly recommend them.
14 april 2026
Great service and when plans needed to…
Great service and when plans needed to be changes they were on top of it
14 april 2026
Clubs were never picked up on the…p
Clubs were never picked up on the appointed day and I had to call several times to get the issue resolved
14 april 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
To and from was great
To and from was great
Condition of one very poor. Fecex driver actually dropped this side up down😩
14 april 2026
Antwoord van Ship Sticks
Mr. Sheedy,
Thank you for taking the time to share your feedback following your recent round-trip shipment. I’ve reviewed both legs of your service and am pleased to see everything arrived on time as planned.
I do want to acknowledge your note regarding the return delivery arriving upside-down. I understand how that can be concerning, and I appreciate you bringing it to our attention. While this is not reflective of the standard we aim to deliver, I take full ownership of your experience and the impression it left.
I did not see any prior outreach regarding potential damage, but I want to make sure you are fully supported. All Ship Sticks golf bag shipments include $1,000 of complimentary insurance, with the option to increase coverage up to $7,500. If there was any impact to your bag or equipment, our team can assist directly in reviewing and initiating a claim for you.
You can reach us by emailing customersupport@shipsticks.com or calling/texting 855-867-9915. If damage did occur, we will ensure everything is handled promptly and thoroughly.
Thank you again for your feedback and for trusting Ship Sticks with your travel. It’s always a pleasure working with you, and we're always here if you need us.
Timely and efficient
The Ship Sticks experience is efficient and timely.
I've used them before and I plan to use them again.
14 april 2026
Return address changed after receiving…
Return address changed after receiving shipping label. Easy change.
13 april 2026
We have always had good experiences…
We have always had good experiences with Ship Sticks. In this case we had to make a last minute change and they made it simple and easy.
13 april 2026
Get the box the label and I dropped it…
Get the box the label and I dropped it off.
It appears on your doorstep.
13 april 2026
My clubs were picked up in time and…
My clubs were picked up in time and transported accurately to their destination. It was easy and so much better than dragging them through the airport.
The downside is FedEx really beat up the box they were in. It was split down and torn and awful. They could handle things more carefully.
13 april 2026
Easy to book
Easy to book, and use.
Professional personnel from Ship Sticks to Fed Ex.
On time always.
Used many times , no damage.
14 april 2026
Fast easy on time reasonable cost
12 april 2026
They arrived back home three days…
They arrived back home three days before I expected them to.
First time user.
Very easy drop off.
I'll be using Ship Sticks every time I fly.
13 april 2026
Easy experience through and through.
7 april 2026
Ship sticks was extremely easy to use…
Ship sticks was extremely easy to use and clubs arrived early both shipping down to Florida and back from Florida to Danvers Ma.
13 april 2026
Highly recommend
This was my first time using Ship Sticks and I would recommend this company and I will use them again. I booked on their website after comparing the cost to ship direct with FedEx. My golf clubs were packed in a hard case to be sent across the country. I followed packing and labeling instructions, which were clear and concise. FedEx picked up my golf bag from my house. I had time to schedule them a week out, so I was able to pay the cheaper rate. They were picked up on time and delivered on time to the address of my destination. Upon return, I shipped my clubs plus an additional suitcase. Again, both items were picked up from a home address and sent directly to my door via FedEx. This time they arrived earlier than the date expected. Instructions were clear and it was easy to print shipping labels. Highly recommend!
13 maart 2026
Lady at Fedex was incredible
Lady at Fedex was incredible, lady that delivered the same. Website is pretty good. Pretty easy shopping experience.
12 april 2026
Communication was exceptional
Communication was exceptional. Everything went as planned. Will do this again for the 3rd time next year.
13 april 2026
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