SHL.UK Reviews 349

Speedy and free testing and medication. Quick and detailed responses to inform me on medication and testing related questions and help seems very readily available if you reach out. Great service.

Was very helpful and discreet. Great service. Will recommend to everyone who needs a Sexual Health Test and treatment.

It is a very easy-to-use website and communication is very good. Clear instructions, FAQs etc. - text messages etc. However, a couple of things to note:

1) Despite me always ticking the box to say I'm not comfortable doing the bloods, they still always provide me with the equipment. I feel like this could have gone to someone who was actually going to use it, and makes me feel conscious about wasting resources. There should be a hard option to opt out of the bloods so that one only receives the urine and swab kits.

2) Depending on what day you post, it can be a bit of a waiting game as Royal Mail speed can really vary. I've had it before where I've posted on a Monday and had results back by Thursday; equally, I've had it before where I've posted on a Monday and not had the results back until the following Monday. I miss being able to just do the swabs then and there in the clinic to cut out the additional time and costs associated with posting.

Very helpful and professional. The experience was great!!

Really quick service, very professional and discrete. I recently tested positive for something and they checked in to ensure I was receiving treatment. Love their service!

I have always had great experience with SHL. Very fast and reliable service.

I have been using this service for a number of years now and the service provided could not
be better in terms of the convenience and efficiency. No need for appointments and no waiting in waiting rooms. The collecting of samples could not be simpler and the results are quick. No embarrassing consultations and its very discreet and its free.
very happy with this service

My experience was great because I was able to speak to someone who helped me feel at ease. She was very kind and she helped me feel better about my situation. I hope to speak to her soon as I felt comfortable while speaking to her.

The guy who did my blood test was friendly and kind. He made me feel at ease and I didn’t feel judged at all. Thank you

Very efficient and easy to use. Customer service was great too

Everything was perfect from the start to the end

Excellent service. Fast, responsive and friendly.
Thanks

Fast, reliable, discrete and confidential. Fast results, and their website is very helpful and easy to use. The staff follow up after your results to keep you and their records updated.

Convenient, quick, informative, confidential and great service to be on top of your own health and put your mind at ease.

Always absolutely helpful
Great job

Good explanation and reassuring

Everything was perfect - staff is very friendly and highly professional, they make sure you're at your ease. This service is unvaluable.

The one that I talked to was very kind. The overall process was smooth