I liked the ease of access, the text updates and also the post testing aftercare for a positive result of an STi. The professionalism of the staff regarding treatment particularly the personal message... Toon meer
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This is an incredible service and that it’s free is almost miraculous: quick, discreet, easy to use so nobody misses out, and with sms, calls and emails following up on anything that may need discussi... Toon meer
They offer a great service, not only notifying you about the regular tests but also following up with you in case you need treatment or have any further questions. Really make you feel taken care of e... Toon meer
Cannot rate SHL.UK highly enough. Fast, efficient and thorough with all they do. Discretion assured, long gone are the days of a visit to the clinic, queueing for hours along with everyone else. A pos... Toon meer
4,8
Uitstekend
349 reviews
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Amazing with fast results and easy to…
Amazing with fast results and easy to follow instructions
4 mei 2024
Review zonder uitnodiging
Great service
This service is great in every way possible
Results are always on time
And any concerns you have you can always call them
Very helpful
30 april 2024
Review zonder uitnodiging
They don't really process tests…
They don't really process tests anymore, takes them ages.
Plus results are even misleading as the sample is not valid anymore after so long
22 april 2024
Review zonder uitnodiging
I'm so grateful I can test myself…
I'm so grateful I can test myself easily discreetly and comfortably in my own home
The result came back fast
Thanks a lot
18 april 2024
Review zonder uitnodiging
Absolutely disappointed!!!!!
Absolutely disappointed!!!!!
Are now almost 2weeks since I placed my order, send it back and still didn’t get my results, this is ridiculous!!!!!
Did this home test cos was supposed to be quicker then go to the clinic, book an appointment, take the day off to get tested etc but……. Even more ridiculous is the fact that the instructions kinda”rushing “ u to do the test saying “it only take 10 minutes….” And then ages to get the results!!!
Absolutely not worth it!!!!!
17 april 2024
Review zonder uitnodiging
Efficient, fast, kind.
This service is run incredibly well. The digital platform is intuitive, easy and quick to follow, and asks the right questions while feeling respectful of the user.
What I was more impressed with this time was the follow up over SMS by the team at SHL, replying super fast, with clear and helpful information, and projecting kindness and empathy.
It is truly impressive that such a high-quality, effective service is available for free to the population.
3 april 2024
Review zonder uitnodiging
Easy and fast
Regular testing is necessary and SHL is very helpful, ordering a testing kit is easy and delivery is fast. Testing kit comes with clear instructions and once send back to SHL it doesnt take long to get results. Great service.
11 maart 2024
Review zonder uitnodiging
Fast response to unlock account
4 april 2024
Review zonder uitnodiging
Very quick service and was provided…
Very quick service and was provided with a lot of useful information.
26 maart 2024
Review zonder uitnodiging
This service is seriously so good and a…
This service is seriously so good and a life saviour given how difficult it is to get appointments with sex clinics. Keep up the good work!
25 maart 2024
Review zonder uitnodiging
An amazing service you wouldn’t get anywhere else.
An amazing service, we are so lucky to have this available to us , you wouldn’t find this anywhere else and especially without paying for it, it has to be appreciated and respected. We are so lucky.
19 maart 2024
Review zonder uitnodiging
Invaluable Service
They get back to your fast, process fast, make picking prescriptions easy. The staff are non judgmental and follow up with you with clear advice. Would recommend 1000000% and it’s free!
14 maart 2024
Review zonder uitnodiging
Very worrying
Was given a positive result and sent antibiotics.
I also attended a clinic for a full screening and was told the result which was positive was actually negative. And intact I had something else which needed different antibiotics.
Had I not attended the clinic I would think I had been treated and in fact hadn't been for the right thing and sti would still be in me and still spreading.
This is very worrying!!
1 maart 2024
Review zonder uitnodiging
Antwoord van SHL.UK
Thank you for sharing your feedback about the service. Hopefully we can clarify some of the likely causes behind your experience. There are several reasons why you might get a positive results through our service and then get a negative result in clinic. These are called discordant results, and you can read more about them here: https://www.shl.uk/about/about-your-results
Both on the website and through our support staff, SHL.UK routinely encourages / signposts individuals with persistent symptoms to attend clinic so that they can be examined and offered a fuller range of tests. It’s great that you were able to get screened more widely elsewhere. SHL.UK cannot screen for everything – you can find out what we do cover here https://www.shl.uk/faq/11. Not all tests are available online because they are not commissioned by local government authorities, in line with national testing guidance. We are constantly reviewing the tests we offer and adding more when appropriate.
If you want to talk any of this through with our team, please call 0208 191 0222.
Quick and easy
29 februari 2024
Review zonder uitnodiging
Great Service!
I have always been very careful about my sexual health. This service is the perfect way for being safe. Everything was so easy.
4 maart 2024
Review zonder uitnodiging
amazing
explained everything well and got everything sorted so quickly. highly recommend.
27 februari 2024
Review zonder uitnodiging
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