Carpet & Tile Mart Reviews 

The carpet arrived quickly and looks great. The carpet installers had no complaints about the quality. I was worried that, for the price, it would not be well-made.

Great quality and value, rapid shipping, and excellent delivery service.
All around great job.

I special ordered the mountain retreat series tropical sea mosaic tile from a local dealer/storefront but it took awhile to arrive. My contractor miscalculated the amount needed and we were short about a sheet and a half. I searched online to see if I could order somewhere with fast shipping so that I could have my project completed quickly.I was thrilled to discover I could order it here and get it quickly! I did receive my order within a few days, which was the only positive about ordering from here. Unfortunately both sheets had chips, scratches and cracks throughout and for $25 a sheet, I would expect beautiful tile. I sent an email with pictures to the email listed for customer service with no response. I then followed up with a phone call and was redirected to their online ordering department where I left a message, also with no response. Absolutely horrible customer service because there isn’t any. They were happy to take my $50 for a damaged product but not even willing to acknowledge my dilemma through any of the communication sources they provided at the time of order. I have no means to replace my tile or find a resolution.

Ordering online was easy. Rug was received timely, wrapped up and in excellent condition.

From the beginning, Jeff Fitzpatrick was very helpful, very responsive, very personable, and very thorough. I ordered a tile which needed to be to me by a certain date. He kept tabs for me, and assured me it would be available. When it was one day later than we expected, we recieved outstanding service from Aiden (Jeff was off that day). As soon as the truck delivered the tile, Aiden dispatched a truck to us so that we would keep our project running. To me, this was way above and beyond. Thank You to Carpet and Tile Mart!

They have good quality carpets

The very best with communication, customer service and fast delivery! Thank you for the excellent service!

I found a wide variety of rugs in the style I was seeking. The room visualizer made the process less stressful. And delivery was very fast.

Very pleased with the area carpets received, they have met expectations. Still waiting for the remaining part of the order.

Great service and speedy delivery. Thank you!

Ordered a carpet sample on 2/25 that was not free. Shipping label just created on 3/3 - full week later. If it takes this long to get a sample, I’m dreading how long my order would take. I’ll shop elsewhere.

It was very simple to order, very clear directions. Any questions were answered promptly.

Only needed one sheet of mosaic to finish project. It was shipped quickly and it was received within a week.

My carpet order somehow got lost in the system and so it was quite delayed in shipping. It was really hard to get in touch with the company but eventually my phone call went through after a couple weeks of emails/messaging through the portal. The carpet arrived though and is good!

Sample not refundable even with a purchase and I find out that my purchase is on back order after I bought it. Dissapointed.

Found exactly what I wanted, ordered it and it arrived quickly. Very happy.

I have bought several carpets from C&T Mart. They have a great selection and reasonable prices. One was a special order and the staff was very helpful. Most of my orders have been done on-line with the carpets delivered within a week. I have been very happy with all of my purchases.