We had a wonderful experience with this company and the customer service was perfect. They kept us informed every step of the way and even called me about a back order that had shipped before I had to... Toon meer
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I have rental properties and have bought a lot flooring here. Thankfully, I've always had a great experience. They are responsive to inquires about their products and also when I've been waiting for... Toon meer
Ordered easily online. Had researched other places that had the carpet I was looking for. The process half of some other stores. My orders arrived quickly, packaged well sealed and I love my new hallw... Toon meer
Bought a $1k rug, emailed & requested approx delivery date n told it was 3 days prior.(I never got rug) Called 1 local branch, rude girl on phone put me in blank vm. Called online # twice & FINALLY... Toon meer
Bedrijfsgegevens
- Vloerenwinkel
- ook in
- Badkamerinstallateur
- Binnenhuisarchitect
- Kookwinkel
- Slaapkamermeubilair winkel
- Woonkamermeubilairwinkel
Geschreven door het bedrijf
Carpet & Tile Mart services 14 local communities and sells thousands of flooring options for any budget! We sell Carpet, Area & Oriental Rugs, Hardwood, Laminate, Ceramic & Porcelain Tile, Natural Stone, Vinyl, Luxury Vinyl Tile, and Remnants.
Contactgegevens
230 N Dupont Hwy, 19720, New Castle, Verenigde Staten
- 888-926-8930
- websupport@carpetmart.com
- shop.carpetmart.com
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Package not received
The tile I ordered was hard to find…
The tile I ordered was hard to find anywhere else. They shipped it really fast, it was well packaged and arrived unbroken.
Top Notch Service
We had a great experience from the start! Mark J. greeted us near the door and helped us find exactly what we were looking for. He gave us time to browse and provided feedback when we asked for it. Our materials were ordered quickly and the process was explained thoroughly by Mark. The installers Mark suggested were awesome. Brad and Ryan were on time and worked until the job was done. They cleaned up as they worked and the final result was exceptional. The process ended with a follow up from Mark to make sure we were satisfied. I’d recommend this company to anyone needing new flooring.
Quick delivery
Quick delivery. Accurate colors on website. Easy returns on previous orders. I couldn’t ask for anything better!
Customer service is wonderful
Customer service is wonderful. I experienced a level personal service that is above and beyond for this day and age and especially for an online purchase.
Courtesy directness when I called…
Courtesy directness when I called honesty they got my carpet out almost immediately that day and the driver that delivered it I was so thrilled. Excellent excellent
I have the match to the one I got I…
I have the match to the one I got I payed a little to much for the one I got from you but they match
We were thrilled with our new carpet
We were thrilled with our new carpet. We will buy here again since we have a whole house to furnish, 3000 miles from our home of 50 years!
I placed an order or May 29th
I placed an order or May 29th. It wasn't until today that my product finally shipped--after 3 phone calls and emails asking when it would be shipped. I needed the tile this week.
I like the rug a lot
I like the rug a lot, it took a long time to get it. I had to call a few times to check on the order.
I wish when I checked on it on line it game more information rather than just day processing it rather than making it
Fast shipping & BEAUTIFUL rug!
Fast shipping and BEAUTIFUL rug! I couldn't be happier with my purchase! It completely transformed my office, and I'm thrilled with it!
I ordered 3 different size runners and…
I ordered 3 different size runners and was pleasantly surprised how quickly I received them. Carpets were exactly what I wanted.
Great rug and super fast shipping!!!!
Wonderful updates
Wonderful updates, communications, replies, superb customer service. thank you
Broken tiles
We ordered a box containing 44 tiles. 22 tiles in the box were broken. I contacted customer service and their response was stellar. They were quick to respond and mailed me another box of tiles within days. Accidents happen and it’s how a company responds that counts!!
I ordered 2 rugs from Carpet & Tile…
I ordered 2 rugs from Carpet & Tile Mart - first delivery came really fast, and I loved that! Second bigger area rug (exact same one as first) was sadly back ordered about a month. That wasn't their fault, so I understood. Then it did arrive on the backordered date. so all is well. All in all , I think Carpet and Tile Mart is awesome. Their prices are fair, and they can be easily reached with any questions at all!
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