Eat Sleep Cycle Online Shop Reviews 170

Very friendly and responsive team. Recommend it!

I ordered a bike 28 Dec. The Manager Mike helped a lot, guided through process and supported all requests. The bike was sent to Cyprus very quickly by FedEx, and arrived in less than 2 weeks. I'm happy!

I bought a cycle frame and had it shipped to India. The experience was seamless and my bike was delivered in 3 days flat. Thank you EatSleepCycle!

Super easy communication before placing the order, maybe because I was about to buy a full bike? Cause then they forgot to ship couple of things together with the bike and immediately became difficult to reach. We closed the deal with a refund after few reminders.
The bike, being an ex demo, has a few small signs of use but nothing significant, all in all I am very happy with the purchase!

trato muy bueno y gran profesionalidad

Al hacer pedido no se recibe correo de confirmación, estado del pedido ni recogida disponible.
Cuando me dirijo a la tienda física a preguntar me dicen que han roto estoc y que el producto no está disponible.

Update: after another reminder, the refund has been sent

I am sorry to say I am very disappointed. After my order was shipped, I was informed, one of the items was no longer available and that I will receive a refund for the item. To this day, I have not received my money back, even after sending out multiple reminder emails.
Moreover, the rest of the order was in a horrible state- items were not in individual bags, not folded, and all wrinkled. I was promised a discount/a voucher for the inconvenience, also nothing.

Didn’t wash bike before sending it, everything else was fine

compre un casco giro lo he pafgado hace 2 meses no me a llegado y no habeis devuelto el dinero
mi telefono es 689473600 porque ya llame y un chico muy amable que estaba en la tienda no supo como solucionar el problema

No he rebut factura, en cap moment vaig rebre notificació ni confirmació de comanda, res.
La web no té (o no he sabut trobar) cap apartat o àrea de client per veure l’estat de la comanda.
La sensació ha estat duna gestió administrativa poc sèria.
El producte és correcte i el vaig rebre en un temps “relativament correcte”.
Crec que us heu de prendre més seriosament l’apartat del client dins la vostra web, la comunicació per mail, confirmació de comandes i tracking de les mateixes.

Great price, great service. I really appreciated the WhattsApp Customer Service. Factual, kind and encouraging. Local bike shop feel, international reach, internet prices. Before Xmas build and delivery. Wow! Highly recommended.

I truly believe that writing on a laconic way reflects the interaction with other people/firm/company/store!
From the very first moment I noticed the professionalism and immediate, yet prompt response coming from the guys via our conversation! It’s no doubt not only a unique “boutique” but the human capital deserves the best! Kind people, willing to help you with sincerity! Well done! From my point of view, the best experience I have had till now!

Buenos vendedores, atentos, buena comunicación, producto segun descripción, recomendable 100%

Excelente precio. El pedido llegó en el tiempo establecido y con un seguimiento continuo de donde estaba el paquete. Lo recomiendo 100%

Mande un mail, y me respondieron aclarando la duda.

excellent service

Professional service with excellent customer care. I had a small logistic issue and they take care of everything! Simply Amazing!

El pedido llegó antes de tiempo. El trato por wassap muy bueno.

Gran precio, envío rapido Seur 24.
No llega en el día, por culpa del transportista.
Volveré a comprar ahí.