Ordered the new adidas Leeds United training top, the chart sizes are not the sizes of the products that arrived. Normally an 2XL now on a XL. Paying £5 postage and £3.50 return postage. Customers ser... Toon meer
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Lees wat reviewers zeggen
I ordered a single shirt as a gift. It arrived quickly, which was good. I thought the packaging inside was poor for such an expensive item. It was in a plastic bag and that was it. It hardly looks lik... Toon meer
I ordered the Leeds 3rd kit shirt on-line last Thursday night and it arrived this afternoon true to the 1-3 business days. Size guide is bang on with the fitting of the shirt. I was surprised to see s... Toon meer
I have bought from this site for the past few years, never had a problem until I have recently wanted to return a faulty item. I can’t get hold of them, emails bounce, web form ignored, live chat doe... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Leeds United Football Club is a professional football club in Leeds, West Yorkshire, England.
Contactgegevens
Verenigde Staten
- shop.leedsunited.com
1,9
Slecht
89 reviews
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What a horror story
What a horror story. I ordered a lufc top with players name and numbers on reverse for my 14 year old's birthday. It cost over £75. When it arrived, the lettering was damaged. I phoned up and they asked me to take photos of the damage. Then they said i need to return the item at my own cost. I have asked for a refund of postage and still having issues now. I have sent loads of emails and done exactly what they have asked and still no further forward and my son does not have a birthday present. The customer service is SHOCKING!!!!!! If you order from here then I hope that your order arrives in pristine condition as you will be out of pocket for a very long time if not. It is extraordinary for a premier league club to offer no care to it's customers. I would not normally write negative reviews but this is deserved. JUST SHOCKING!! SHAMEFUL LEEDS UTD!! Just shameful.
13 oktober 2021
Review zonder uitnodiging
Bought my 8 year old son a shirt when…
Bought my 8 year old son a shirt when the new kit was released, had his name and number put on, £65 which isnt cheap. Waited ages for the shirt, when it arrived it had several pulls on the arm and was covered in black marks, promised me a full refund now they have sent another shirt and only offering 10% discount, so its gonna cost me again to send it back. TOTAL RIP OFF. DONT BUY ANYTHING FROM HERE.
26 augustus 2021
Review zonder uitnodiging
Said I would buy some stuff to put some…
Said I would buy some stuff to put some money into the club. Bought a top and a jersey which came to just over €150. That was last Thursday morning and it’s now 11pm the following Tuesday night and no sign of the stuff being dispatched. Next time I’ll buy my Leeds gear on AliExpress it would get here quicker.
10 augustus 2021
Review zonder uitnodiging
It is with an extremely heavy heart I…
It is with an extremely heavy heart I have to slate the club I have loved and followed for the past 52 years!
The club shop set up is antiquated and NOT FIT FOR PURPOSE. I have directly contacted the CEO to inform him of my findings. Was promised someone would be giving me a call to which I still await!
I have also sent further emails to Mr. A Kinnear but he himself has gone missing!
Not good enough fir a club promoting a T shirt stating ‘football is for the fans’ REALLY.?
LUFC I suggest you start taking appropriate PRO ACTIVE ACTION, it SPEAKS far greater than WORDS! 😡
24 juni 2021
Review zonder uitnodiging
Dire customer service.
They quote despatch within 4 days, mine took over 2 weeks. Arrived 2 days after I requested refund from the credit card company. Emails ignored. Dire customer service.
18 september 2020
Review zonder uitnodiging
Shocking customer service
Make sure you order the right size from the shop because there returns policy is terrible,I spent over 300 with them and 2 items were too big, I live in Ireland and had to post back at my own expense, this cost me €18 and still awaiting a refund two weeks later, sent 3 emails and had no response, sizes go out quickly so when I eventually get a refund no chance of ordering correct size. Glad the team is managed better than the retail side
12 september 2020
Review zonder uitnodiging
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