Shopee Reviews 

Poor customer service. Total ignorance. They don't care. Hard to communicate. They are not interested in solving any problems.

Not just Thai office but also Singapore office.

I am here to warn you about these unserious shops j7ncqz0c4y and h9mp_wqpme at Shopee.

Shopee didn't help to fix this problem either. Very bad!

j7ncqz0c4y and h9mp_wqpme sell a lots of printed tshirts.

Here is my experience of these 2 shops:

I first ordered a tshirt size S from j7ncqz0c4y. They showed pictures of their size guide and S seemed to fit me. They indicated Chest 88 cm and Length 65 cm.
When I received the tshirt, it was cut with hips like a girl's tshirt. Chest was 86 cm and Length 57 cm. Too tight and too short for me. I contacted the shop in the Shopee chat. They first asked me to give to someone else in my family. When I asked them to take responsibility, they said they will send a new one to me, but they never did. It was a big lie. I requested refund of the tshirt. The shop asked me to cancel it and they will send me a new one of size M.
After I cancelled the return, they didn't care.
This shop owner lacks all kinds of business ethics. I asked everyday when they will send. One time they asked me about my address and phone number and later told me on Friday 18 Nov 2022 that they sent it out already. But they didn't of course. It was a big lie.

I then ordered a similar tshirt from another shop called h9mp_wqpme. It surprised me it was the same people running it. Their auto-reply was exactly the same.

This time, the tshirt came in M, but still too small. The fabric was not cotton, but was some polyester mix. The printing had ugly lines. I asked this shop to take responsibility. They did nothing. They didn't send me a new one either.

I am warning you all from buying from shops with names like this. When they cannot put a serious shop name, that is the first warning.

Low quality SCAM company, who rob their customers.

I have made purchase via shopee.co.th, but got wrong item of poor quality (and it was not mistake).

In fact, they simply robbed me by sending me a thing several times cheaper than the one I ordered. The seller did not mark the order as shipped and this order is still hanging in their system as "pending shipment". I take into account that I had several purchases, I noticed this only after receiving. The courier does not allow checking the parcel before payment - this is the company's policy. And after payment, I wrote a complaint to which they simply sent me a reply "contact the police, because in our system the order is not marked as shipped." In fact, this is just a ready-made legalized fraud scheme that this company supports.

I ordered item from Shopee and was being delivered through Thai Post, l get a completely wrong item and it come through Kerry and paid exactly the same money for the Thai post item that l should of got.
I buy through Shopee platform so therefore Shopee should take full responsibility.
All Shopee said was to go to the Police and request a search warrant for the sellers address. Do u think that l am going to do that ?
The seller give false address and false phone number to Kerry so how the hell can the scam seller exist ?

For my son's birthday my wife ordered a graphics card for his PC. Never arrived and Shopee paid the "supplier".

No card, 10,000B gone. Zero help from Shopee

Don't risk it

ตือนผู้ที่จะซื้อของใน Shopee:
อย่าเสี่ยงซื้อสินค้าใน Shopee เนื่องจากทางเรามีประสบการณ์ส่วนตัวคือ… ได้รับสินค้าบ้าบออะไรก็ไม่รู้ ซึ่งไม่ตรงกับที่สั่งซื้อเลย (ตลกมาก)… เมื่อแจ้งกับทาง Shopee ไป พนักงานบอกว่าแก้ปัญหาให้ไม่ได้ … อ้างโน้น อ้างนี้ สารพัด แล้วที่โฆษณาบอกว่า “รับประกันได้ของตามที่ต้องการซื้อ หรือได้เงินคืน” นั้นมันก็ไม่เป็นความจริง ดูจากในกรณีนี้เป็นต้น
เพราะฉะนั้นท่านทั้งหลาย อย่าได้เสี่ยงเข้าไปซื้อ อย่าได้ตกเป็นเหยื่อรายต่อไป ด้วยการใช้บริการของ Shopee… และช่วยกรุณา บอกต่อๆ กันไปด้วย “พวกเราต้องช่วยกัน”

Always problems, no support, nothing ! BAD

I bought some oats on shopee, the oats never made it to me. Shopee received my refund money from the seller, which is odd to me… why would it not be directed back to me? And shopee wanted me to do some huge, laborious amount of paperwork to get the refund. Not acceptable.

Good prices. Service is a bit slow.

Lots of products assortment. Average customer service and application interface.

Disgusting service, payment process is made in such a way to test ones nerves and patience, absolutely to be avoided unless you dont have any other choice, ... also feel the need to mention thet the delivery times are not up to the 21st century standards, ... where are you sending the items from, ... the 1990s?

terrible terrible terrible

Shopee privileges the phone app. Meaning shopping on a computer doesn't work properly. It seems they not care about the dangers pushing "only" phone use. Don't we have yet enough people playing on the phone while driving? Well Shopee encourages such behaviour.
Than there is no english version, the switch button Thai/English is there but the switch to english inexistent. All in all Shopee is quite a bad alternative to other online shops, even their prices are sometimes cheaper .... for those who agree with such a poor service and mentality.

Total scam site, sellers aren't genuine, the refund process is designed so that you will never get your money back, they constantly ask for evidence, just to constantly delay any refund in the hope that you will get fed up and leave. A complete scam in every sense. Do not use them.

Shopee doesn't refund me my money
Shopee has to refund me 4 items and the customer care service has no insights of the accounting... With Screenshots I have proved 100% that Shopee didn't refund me my money. The customer care wrote me that they have done the refund of one item, the other items they ignored. Again, no prove or evidence from the Customer Care. The problem is that the Customer care cannot check the accounting! I have no chance to get my money back.
It is actually much worse... Shopee in Thailand that is owned by Shopee Singapore is actually a total spam firm... The customer care service in Thailand explained me that they do not have or can look in the record of their customer wallet account! So that I have to prove how the money were transferred or not transferred in my case. Imagine you have an account called wallet with that you can transfer money, pay money and they don't have any record of the any transaction! That was telling me Shopee. In China they have checked Alipay and other typical money transfer action from Jack Ma and closed his Alipay so that Alipay has to be a structured like a bank. Exactly the same spam is doing Shopee with their wallet account..,. You don't get any bank statement of any transaction done from your wallet account. I will go to the police in 14 days if I don't get the bank statement of the last 2 months. And Shopee said that they don't have any or cannot see the record of my wallet account! That is total spam and it is a crime in my case! I need the support of all of you to do a criminal lawsuit against Shopee

Is this a joke company that just takes your money and runs? Or just a typical Thai company that doesn't care less about its so-called "customers"? Hard to tell. They're good at taking your money though. Good luck getting anything back!

Worst ever registration process, checkout process, anything that they do is out of order. 90% Thai interface (yes, I'm registered and my language is English, not counting my browser headers telling them I don't speak thai), totally clumsy and wide search (even I precisely said what I need I see bunch of useless stuff). Payment and binding the card was some painful pain. The only EVER reason I went through this hell is the camera I ordered was 7,500 there and 10,000 on lazada. But that's I guess is their business modes - burn investors money on discounts not on the product development. Well, I am happy to save USD 80 for this reason.