Shopfreespirited Reviews 1.297

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I emailed Angie about a question I had about a repeating charge I was receiving. She got back to me within a day and explained it was a membership charge, which I had forgotten I signed up for. She ga... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered and received five terrific shirts from Shopfreespirited and love them! However, I did not realize I was signing up for a monthly subscription service at the time of purchase. When I saw the... Toon meer

Beoordeeld met 5 van de 5 sterren

This year I've made several purchases of magnificent tie-dyed shirts - tees, long sleeve t-shirts, and a button down long sleeve shirt. Along the way I made a Mr Magoo-like error: signing up for a sub... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a shirt in January. Did not realize until May that I had purchased a membership. Contacted the company via email and the next day had a message from Abby that my membership was cancelled a... Toon meer


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 53% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

My Glowth Runth Over

My experience with Free Spirited has been nothing short of AWESOME. Their customer service/support is unmatched and I should know since I am also a customer service representative myself. Everything i have received from FS is beautiful, great quality, and fun. I highly recommend this small business, which I believe is the backbone of our country.

6 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've seen ads on Facebook for this…

I've seen ads on Facebook for this company. I thought I will give it a shot. I have no regrets, although I did have some trouble when I was checking out. I've gotten comments on my shirts that I wore to work and all of them good. I ordered a purple and a blue and a mystery shirt and I love all three of them. I love the variations on the tie dye shirts.

11 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Erich

Erich, at Free Spirited tye dyed tee shirts, is amazing to work with! He promptly answered all my questions and quickly rectified an issue I had with my order. Best customer service experience I've had on a long time!

22 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

NOPE

Horrible shopping experience with the codes, their expiration, and new codes. I used a code, it went through. I thought everything was fine, paid, etc. Then they come back and charge me another $4. What company does that?!? I will never shop from this store again and will warn others of its scam.

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This was my first time ordering

This was my first time ordering from this family owned company. My Tee’s arrived with in a couple weeks. I did reach out to the company due to the time it was taking and was told they were very busy with overwhelming orders. (Which I’m happy for them to be dealing with!)
Just being my first order I wanted to make sure everything was good. I did received a quick response from customer service and the Tee’s arrived in a few days from the response. I received great updates on the shipment as well. The Tee’s were quality and looked so beautiful . I did wash and dryer dried and they may have shrunk a tiny bit but overall still a great fit for me. I’m very pleased and will purchase again from this company.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I left a 1 star review earlier when…

I left a 1 star review earlier when after 10 days after placing my order there was no tracking info. After my first review they did a great job getting my package tracking number up to date, and kept Mr informed on it whereabouts. If you have a problem with this company just get in touch with them and they would do everything they can to make it right I'm very satisfied with the company now

21 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company double charged me

21 april 2026
Review zonder uitnodiging
Logo Shopfreespirited

Antwoord van Shopfreespirited

Hi J.,

We’re very sorry to hear about your experience and understand how concerning it can be to see what appears to be duplicate charges.

We previously attempted to request additional information so we could investigate this properly for you, but unfortunately we haven’t received a response yet.

We absolutely want to help resolve this concern. Please send us an email at [support@shopfreespirited.com](mailto:support@shopfreespirited.com) with your order details or a screenshot of the charges, and our team will personally review everything and assist you as quickly as possible.

We truly appreciate the opportunity to help make this right.

Best regards,

Mary
Owner
ShopFreeSpirited.com

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I didn’t realize that I had signed up for a membership or didn’t remember. Angela helped me to cancel the membership and refunded my money. I truly appreciate the way she handled my request.

Angela was very kind, understanding and helpful. Excellent customer service. Much appreciated!!

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

There was an error in my order and…

There was an error in my order and their concern and desire to make it right as quickly as possible was amazing. That along with the quality of the product confirms that I will not hesitate to order again in the very near future! Thank you ALL!!

20 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Summer t shirts

I've always liked your shirts however this last order of 3 t shirts I'm not very pleased with, they're thinner and the colors on the pink and yellow ones aren't as defined of seen kind of muted, will use them as with shirts I guess

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely the best customer service, beyond any expectation

First the company sent an email to confirm that I had received my order. When I responded that I had not. I received an almost immediate response and that a customer service representative would contact me. Valerie was the representative who responded very quickly and set to remedy the situation. The customer service of this company is the absolute best I have ever experienced. I look forward to doing more business with this company and will recommend to my family and friends.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Looks very faded and worn

The Cotton Candy shirt I received is very faded and nearly blank-looking compared to the example on your website. If I had known it would look so different from the picture I would not have ordered it. It's too faded and worn looking to wear as I had intended.

16 april 2026
Review zonder uitnodiging
Logo Shopfreespirited

Antwoord van Shopfreespirited

Hi Tara,

I’m really sorry to hear this, that’s definitely not the experience we want you to have.

Since each shirt is hand-dyed, there can be some variation, but it should still feel vibrant and something you’re excited to wear. It sounds like this one missed the mark.

Please send us an email at support@shopfreespirited.com
, and we’ll make sure to take care of this for you.

Best,
Mary
Owner
ShopFreeSpirited.com

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