Shopshopslive Reviews 

77
TrustScore 3 uit 5

3,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Eluxury 247 delivers as always! My items are even nicer in person: kudos to Audrey!! On the other hand, SS sent my purchase without the commercial invoice twice and FedEx had to resend it back to SS... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Trying to buys everal "mui-muiw' those Hawawii print dresses. What is wrong this site? "Best Lives Shops"--great prints great prices.. I press in the printed dress. Comes off another dress. love t... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been a shopshops customer for years (love you Mumu!) and have purchased probably 10+ designer vintage handbags, new but discounted shoes, clothes, accessories, etc. The live shows are fun, I love... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I made a purchase following the size chart & surprise, surprise; the items were a NO fit. I immediately made contact for a full refund which they guaranteed but only recently received a response afte... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkel in modeaccessoires
  2. Handtassenwinkel

Geschreven door het bedrijf

Welcome to ShopShops! The award-winning global livestream shopping app for fashion, beauty and lifestyle. Download ShopShops to discover authentic new and pre-loved designer goods and unlock the best deals. Join our global community for the shopping obsessed!


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

77 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,2

Alle reviews

(77)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

So worth it

Winning this giveaway is what makes signing up and joining Lives in the app so special and so worth it.

30 augustus 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Thank you so much for sharing your experience. Congratulations on winning one of our giveaways!

Beoordeeld met 5 van de 5 sterren

I love this live stream platform

I love this live stream platform! not only am I a host/vendor. I’m also a shopper not only is this a great place to get luxury items at a great deal. I’ve also developed so many amazing friendships from all over the world with the most amazing ladies. There is nothing like shopshops out there.

27 november 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Thank you so much for sharing your experience, Renee! We love watching your livestream events!

Beoordeeld met 5 van de 5 sterren

Love shopping on ShopShops

Love shopping on ShopShops. Great merchandise at reasonable prices

26 november 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Thank you so much for you review. We're so glad you are enjoying shopping on ShopShops!

Beoordeeld met 4 van de 5 sterren

Prices of the bags that i have bought…

Prices of the bags that i have bought from shopshops, most of the host (especially Mumu) are great and treats the buyers with respect.

26 november 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Thank you for your review, Helen! We will pass along your compliment to Mumu!

Beoordeeld met 1 van de 5 sterren

Terrible and should not be allowed to trade this way!

One word - disgraceful! How do people get away with this sort of trading. Ive been looking at ShopShops for sometime now, and it looked pretty genuine. Until I made my purchase 1.5 weeks ago - giving them time send the goods for a special event I’m attending on 6 Dec. I bought 1 x Chanel Bag, and 1 x pair Chanel earings, a total cost of over $6,000.00! A week after the purchase they cancelled the order for earings, saying that they were no longer available and the refund would appear in my account within 10 business day. Today 25 Nov, I received another cancellation without explanation that they cancelled my order for the bag, again that the money would appear in my account within 10 business working days. So for over a month they have my $6k and I have no bag or earrings to wear to the event, nor do I have the money to buy them again prior to the event. One other persons comment about this trader was ‘ if I could give Shopshops a minus 10 I would’…. I also agree. How is it OK for traders to do this, why are there no rule and regulations for these type of traders… for all I know they could be some sort of $$investment place and this is there scam!

25 november 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Laura,

Thank you for reaching out and sharing your experience. We're truly sorry for the inconvenience you’ve faced. After reviewing your purchases, it appears they were from two different sellers. One of these sellers is no longer shoppable on ShopShops, and we're currently investigating the other order to understand why it was canceled.

It looks like you’ve been fully refunded, but we’ll also be following up with you via email to address this further and find a way to make things right. We truly appreciate your patience and understanding.

Best regards,
the ShopShops team

Beoordeeld met 5 van de 5 sterren

Live online shopping that you can…

Live online shopping that you can trust. All the items that they sell are great!

5 november 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Maricel,

We're so thrilled you've enjoyed your shopping experience on ShopShops! Thank you for your review. Have a great day!

Beoordeeld met 1 van de 5 sterren

I was not happy with recent purchase thru auction

I was not happy with my recent purchase thru auction. I tried to have it cancelled but cannot be cancelled due to regulations… 👎🏻 customers should have the right to cancel purchases even if it’s from auction just like regular selling

12 oktober 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Mackoy. Thank you for taking the time to write a review and provide us feedback. Unfortunately, all auction bids are final to be fair to all auction participants. We're sorry you did not have a great experience.

Beoordeeld met 5 van de 5 sterren

What I don’t like is some of the people… Some very disrespectful spending money with them and they won’t even speak to you. You ask something they ignore you when you ask to see something

What I don’t like is some of the people on that thing and look at their page they don’t speak some of them blocked me so I can’t find nothing from them and I don’t think that’s right up and shop with y’all for a few years now I don’t have a lot of money I’m 65 years old and I’m disabled. I try to spend something with every month out of my check. I hope they talk to some of your business and see what’s going on right now. I don’t want to say no names but they know who they is. Thank you.

2 november 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Charlene,

Thank you for taking the time to write a review. We'd love to improve your experience with us. Please feel free to reach out to us at service@shopshopslive.com with any concerns you have - we're here to help!

Beoordeeld met 5 van de 5 sterren

I found Shop Shops about a year ago and…

I found Shop Shops about a year ago and have made over 90 purchases. I have not regretted one of them. I was able to buy some great designer items at a fraction of the original cost. Century 21 in New York has host selling items at there store. This makes it even better.

1 november 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Anthony,

We're so thrilled you are enjoying your shopping experience on ShopShops! 90 purchases - wow! Thank you for your trust and loyalty to our platform. And thank you so much for taking the time to write a review. Have a great day!

Beoordeeld met 5 van de 5 sterren

Satisfied Shopper

I’m glad that I was able to discover ShopShops a few years ago. I have purchased about 70+ items and I’m happy with every single purchases. I love my LV purse, and wallets. Also other name brands are available on ShopsShops. I’m a very happy customer so far of ShopsShops. All the hosts are really great, but I do have my favorites 🤩 I will be ordering and shopping from ShopsShops for a long time.

11 oktober 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Maria,

We're so thrilled you are enjoying your shopping experience on ShopShops! 70+ purchases - wow! Thank you for your trust and loyalty to our platform. And thank you so much for taking the time to write a review. Have a great day!

Beoordeeld met 5 van de 5 sterren

I never know shopping online can be…

I never know shopping online can be this fun! By talking with the host live I felt i was in the store physically. The sales is good and i am able to get the bag I want for a really good deal~ will come back and shop again!!!

24 oktober 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Regina,

We're so happy to hear you are having fun shopping with us on ShopShops! Thank you for taking the time to write a review. We hope you have a great day!

Beoordeeld met 5 van de 5 sterren

Great customer service to resolve a…

Great customer service to resolve a missing item from order. Easy and fast refund even though a couple weeks after delivery as I was out of town when box arrived. But one item missing and they were great in getting this resolved with a refund right away.

2 oktober 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Host is amazing but SS is very slow to react

Eluxury 247 delivers as always! My items are even nicer in person: kudos to Audrey!!
On the other hand, SS sent my purchase without the commercial invoice twice and FedEx had to resend it back to SS, which delayed me receiving it (it took over a month!). I have notified SS on both occasions: this mishap could’ve been easily avoided, especially if they had paid attention to my 1st email.

11 augustus 2024
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Doan,

Thank you for taking the time to write a review - we really appreciate the feedback and will share with our team. We're glad you're enjoying your Eluxury 247 items and that you've had such a great experience with this seller.

Thank you again,
- the ShopShops team

Beoordeeld met 1 van de 5 sterren

No Response from Customer Service

I purchased an MCM duffel bag after being told by the host the bag was leather. I specifically asked the host who said the bag was leather. When the bag was delivered, I discovered the bag is made of coated canvas. I have contacted customer service twice, but have received no response.

14 september 2024
Review zonder uitnodiging
Logo Shopshopslive

Antwoord van Shopshopslive

Hi JC,

We're so sorry to hear of your experience and would like to work with you to resolve this. We don't have your contact information via Trust Pilot. Can you please complete this form and we will get back to you? https://www.shopshopslive.com/pages/contact

Beoordeeld met 3 van de 5 sterren

BAD CUSTOMER SERVICE ALSO SHIPPING…

BAD CUSTOMER SERVICE ALSO SHIPPING UPDATES SUCKS. SOME OF THE SHOPS SUCK AS FAR AS CUSTOMER SERVICE.
THEY ARE QUICK TO GET THE MONEY BUT SLOW ON ON ANSWERING QUESTIONS AND THE SHIPPING. IT STILL DOESN'T HAPPEN.

17 september 2024
Logo Shopshopslive

Antwoord van Shopshopslive

Thank you for your review and the feedback you provided. We will be sure to share with our team. We reviewed your order history, and see that 2 orders were not delivered and subsequently both orders were refunded. If there are any orders outstanding, please let us know at service@shopshopslive.com and we'll be sure to make it right. We're sorry your experience was not what we aim for and will do better next time!

Beoordeeld met 5 van de 5 sterren

Shopshops is a great place to shop.

This company customer service is great.
James is very quick to respond to my emails and he’s very professional.
Thank you!

11 september 2024
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Maria,

We're delighted you have had such a great customer service experience with us. Thank you so much for taking the time to write a review!

Beoordeeld met 5 van de 5 sterren

I made a purchase not to long ago and…

I made a purchase not to long ago and received full refund back as my parcel was lost in the process of delivery. But the customer service was very seamless and fast and I will be a return buyer!

6 september 2024
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Anahil,

Thank you so much for sharing your experience and writing a review. We're so happy we were able to resolve your order issue.

Beoordeeld met 5 van de 5 sterren

Poshpink Stacy was so helpful and…

Poshpink Stacy was so helpful and definitely found a great bag for me. This is the third awesome bag I have bought from her and she is excellent.

20 augustus 2024
Logo Shopshopslive

Antwoord van Shopshopslive

Thank you for your review. We're so glad you've had multiple great experiences with Poshpink Stacy!

Beoordeeld met 1 van de 5 sterren

Customer service is terrible

Customer service is terrible. Shopping takes super long and some of the vendors don’t disclose the call outs properly. Terrible refund policy when you don’t get what you describe. If you ask for a refund they ban you from shopping again

19 augustus 2024
Logo Shopshopslive

Antwoord van Shopshopslive

Hi Farhana - I'm so sorry to hear about your experience. It looks like we have issued you a few return shipping labels to return your items back for a refund. However, filing a chargeback with your credit card company is against our terms of service, which is why you are unable to make further purchases. I hope that clarifies things!

Beoordeeld met 3 van de 5 sterren

I have had good experience with most…

I have had good experience with most shops but a couple of shops having problems .
First one did not disclose there was a rip in leather of handbag and bag smells of smoke.
The other order is lost and have been getting the run around from Seel, insurance I’ve paid for all of my purchases .
Beware of who you shop
From on this forum

16 augustus 2024
Logo Shopshopslive

Antwoord van Shopshopslive

Thank you for your review. We appreciate learning about your experience. Please let us know if you need any additional support by reaching out at https://www.shopshopslive.com/pages/contact.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer