Shropshire Homes Reviews 

We’ve recently moved into our new home at Woodhouse Farm after reserving our house in March. Throughout the process to completion in October Caroline has been very communicative and helpful, making our journey as smooth and enjoyable as possible. We’re also very grateful for the after sales support from Caroline and the SH team. Thank you, from some happy new home owners.

My experience of buying a new build property with Shropshire Homes has been enjoyable and problem free,
Communication was excellent throughout and everything was finished to a high standard.
Ruth was amazing and incredibly helpful. Site managers Liam and Andy and all of their team have been consistently helpful, polite and professional throughout. A very enjoyable and smooth experience!

My experience of buying a new build property with Shropshire Homes has exceeded all expectations….a smooth, painless process from start to finish. Communication was excellent throughout, nothing too much trouble and everything finished to a high standard. Any slight issues were dealt with efficiently and professionally.
Special thanks to Jean in sales who has been incredibly helpful, kind and supportive…also Site manager Darren and all his team have been consistently helpful, polite and professional.
It is so reassuring to know that support continues after purchase.
Many thanks…I am very happy with my new Shropshire Home!

We purchased our new home in Laurence Park. From the very beginning we had good customer service from Jean in Sales, always listening and answering any queries we had and sorting any issues raised. Jean remained in contact by phone or email. We visited the site so often whilst the house was in the process of being built I’m sure Jean felt like locking the sales office door when we turned up but she always had a smile on her face. Finally a shout out to Darren and John for overlooking the house build and to Simon the painter and decorator for the excellent paintwork in our new home.

Avoid. Customer service leave a lot to be desired. Their ethos is to get houses up as soon as possible (known as house bashers locally). We walked away before it was too late. Hundreds of problems identified with a house that is apparently ready to move into, including lifting roof tiles, damp, broken floor tiles, fascias fallen off, garden soggy and full of building debris to name a few. I hate to think how some of these houses will look in 10+ years! Wouldn’t touch with a barge pole.

We have had a wonderful experience from start to finish with Shropshire Homes, and still ongoing. Indeed this is why we have bought from them again this time.
Particular acknowledgment to Ruth in sales, for whom nothing has been too much trouble and whose level , calm demeanour has kept us largely sane. She’s had a solution to everything.
Also thanks to Liam for being so approachable and making himself available for all out questions.
There has been a great variety of choices and finishes. In short we’re delighted and would definitely recommend!

Great customer service from Ruth! Excellent communication throughout as well as being super friendly. Thank you!

We absolutely love our beautiful new home at Ledwyche Rise. Thank you to Jill for always being there from beginning to the end and for being so efficient, kind, compassionate and caring. It was an amazing experience and we’re very happy. Thanks also to Phil for all your help and support and for getting things done. Would highly recommend a Shropshire Homes home! 👍😊👍

Great experience buying our house at Ledwyche Rise, Jill, the sales lady, and the site manager Phil, have been extremely accommodating We were able to do site visits Really friendly and made you feel at ease with the whole process.
Didn’t expect as many snags but they have been dealt with from the amazing team Shropshire homes have.

Just moved into our new home with Shropshire Homes and the whole customer journey from start to finish has been incredible! We have been included throughout the whole process and any issues or changes we have asked to be done have been done promptly and to an incredible standard. We couldn't thank Ruth the sales executive at forest edge enough- she has been amazing she is so kind and incredibly helpful! And Liam the Site Manager has also been amazing he ensures everything is done to the best standard and the whole team at forest edge has honestly just made buying a new build an exciting experience! Many stories around new builds almost put us off buying a new build property but we would honestly definetely recommend shropshire homes!

Great experience of customer care at Ledwyche Rise, from the first enquiry to completion and beyond. Jill, the sales lady, and site manager Phil have been extremely helpful, amenable and welcoming. James has dealt with any snags promptly and efficiently. All staff we have met have been helpful, professional and respectful and nothing is too much trouble. Would highly recommend.