Had an amazing experience with Laura and Jess today. Ordered a lovely pair of brogue , but mistakenly ordered a second pair on check out. Emailed my issue and it was dealt with promptly within... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I bought a pair of shoes from Shuperb online for my grandson, for school. My daughter had told me he is size 11 but when the size 11s arrived (promptly), they were too big. Shuperb sent me a QR code... Toon meer
The ordering was great, delivery great, unfortunately the product didn't fit me at my calf (I have large calf's) Return was easy and the follow up was great. I would recommend shuperb on all aspect... Toon meer
Size is bit tight that’s why I change my size on the phone and Laura was super helpful she size and also make my delivery next day for free what a customer service seven stars I am using them for a... Toon meer
Bedrijfsgegevens
Contactgegevens
Unit 3a & 3b, 55 Hastings Road, LE5 0BT, Leicester, Verenigd Koninkrijk
- 01163260605
- cs@shuperb.co.uk
- shuperb.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was kept up to date with the product…
Was kept up to date with the product delivery. Lovely boots at a great price
Had an amazing experience with Laura…
Had an amazing experience with Laura and Jess today. Ordered a lovely pair of brogue , but mistakenly ordered a second pair on check out.
Emailed my issue and it was dealt with promptly within the hour, with refund processed.
Amazing stress free service for an online sale.
I will definitely be using this company again. I was worried that being online order I would be fighting to get my refund.
So thank you to Laura and Jess for you wonderful customer service 🌹🌹🌹
Not recommended
I would not recommend ordering from this company outside the UK.
In my case, I ordered from Switzerland and the delivery took more than two weeks. I contacted customer support multiple times because there were no updates from the courier and, understandably, I was getting frustrated with the wait. Unfortunately, the only response I received was repeatedly being told to wait. To my surprise, I also had to pay import duties on top of the order.
Overall, my experience was disappointing, particularly regarding the delivery time, lack of tracking updates, and the additional unexpected costs. Based on my experience, I would not recommend ordering from this company.
Easy enough to use app ,just orded so…
Easy enough to use app ,just orded so tell you more when they come ,price is Exclent
I am new to this supplier but was most…
I am new to this supplier but was most impressed with how easily I was able to place my order.
They were delivered quicker than…
They were delivered quicker than expected. Never shopped with you before but definitely would shop with you again and recommend you to friends and family.
Fast delivery perfect boots.
Fast delivery, well informed. Boots exactly as pictured, very pleased! £20 cheaper than everywhere else. Plus a voucher code. These boots are really comfy and easy to slip on, lovely to walk in as my job requires on feet all day. Plus vegan, which I am. No leather for me…
Great prices and glad to support a…
Great prices and glad to support a Leicester company
Great service
I bought a pair of shoes from Shuperb online for my grandson, for school. My daughter had told me he is size 11 but when the size 11s arrived (promptly), they were too big. Shuperb sent me a QR code for a return label. I returned the size 11s and they sent a pair of size 10s which fitted perfectly. I only had to pay for the original delivery and didn't have to pay for the return parcel or the replacement parcel.
Fantastic customer service.
I got a pair of sketchers for myself…
I got a pair of sketchers for myself and kids. The service and prices are superb!
Size is bit tight that’s why I change…
Size is bit tight that’s why I change my size on the phone and Laura was super helpful she size and also make my delivery next day for free what a customer service seven stars I am using them for a week super comfortable and looks very nice under suit and best part is price
So if anyone use size 8 like me I would suggest take size 9 like me and real leather shoes will not disappoint you
Easy to find and buy my item I needed
Easy to find and buy my item I needed
Never buy from here before till my 14 year old told me about it for her school shoes
Good range of shoes and good discounts.
Everything from the website to delivery…
Everything from the website to delivery was excellent.
The whole process was great
The ordering was great, delivery great, unfortunately the product didn't fit me at my calf (I have large calf's)
Return was easy and the follow up was great.
I would recommend shuperb on all aspects and hopefully will get an opportunity to use them again.
Quality shoes
Shuperb have quality shoes at affordable prices. Delivery is fast.
Website easy to navigate and use.
The price was good for the shoes
The price was good for the shoes. I would appreciate a choice of colours at the same price, why are black shoes so much more?
Great service and quality shoes
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








