Had an amazing experience with Laura and Jess today. Ordered a lovely pair of brogue , but mistakenly ordered a second pair on check out. Emailed my issue and it was dealt with promptly within... Toon meer
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I bought a pair of shoes from Shuperb online for my grandson, for school. My daughter had told me he is size 11 but when the size 11s arrived (promptly), they were too big. Shuperb sent me a QR code... Toon meer
The ordering was great, delivery great, unfortunately the product didn't fit me at my calf (I have large calf's) Return was easy and the follow up was great. I would recommend shuperb on all aspect... Toon meer
Size is bit tight that’s why I change my size on the phone and Laura was super helpful she size and also make my delivery next day for free what a customer service seven stars I am using them for a... Toon meer
Bedrijfsgegevens
Contactgegevens
Unit 3a & 3b, 55 Hastings Road, LE5 0BT, Leicester, Verenigd Koninkrijk
- 01163260605
- cs@shuperb.co.uk
- shuperb.co.uk
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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The shoes are very nice and I like it!!
The shoes are very nice and I like it!!
I received my order next day.
Broken sandals
I bought a pair of Hush Puppies sandals which looked great and were comfortable. The strap came off within about 2 weeks of light wear. I can't fix this. I have send photographs to the company and asked for a replacement or a refund. They asked for more photographs which I sent. Then when I asked for some update I was asked the same again, which I sent again. Then nothing, no communications. I wil not use this company again.

Antwoord van Shuperb
Replacement “Rieker” closed toe sandal with orthotic insole fitted by Marylebone Foot clinic
My “Rieker “closed toe sandals were wearing out so I looked for a replacement. I am 92 and have a special orthopaedic insole. The photos looked the same and I am hoping the replacement works.
Fantastic service
Fantastic service. From order to delivery was very fast. Shoes are perfect.
Service excellent delivery quick and…
Service excellent delivery quick and sandals were very good
Really quick delivery and excellent…
Really quick delivery and excellent products.
Reliable shop
Reliable shop, good delivery, great sandals, easy returns.
Good morning
Good morning
The product is lovely. However, because you don't do wide fitting, I had to go up a size and they are still a tiny bit narrow. I am putting out a plea for all of us with wide feet. We are not that unusual!
Jessica going above & beyond.
I have made contact with Shuperb before in regards to some boots that my husband wanted but unfortunately they weren’t in stock in his size.
Then recently he saw another pair which he liked & he ordered them it was a very easy process & unbelievable they arrived the next day with no extra cost what great service.
On trying his boots on he notice there was only one tag which was clearly displayed when they were ordered but my husband commented that he would prefer if there was a tag on each boot.
I decided to ring to enquire not really thinking that this would be possible that was when I spoke to the lovely Jessica who told me she was working from home but when in the office today she would see if she could find a tag & would let me know & low & behold as good as her word Jessica called this morning to say she had found one & it was on its way in the post.
To say we are more than extremely grateful & satisfied is an understatement thank you Jessica you & Shuperb are fantastic.
Great boots
Ordered my size, 7, and they were too large so exchanged them for size 6 without any problem. Service excellent, boots excellent.
Arrived quickly
Arrived quickly
Easy to put on , well worth the money.
Very easy and straight forward
Good service
Good service, good price and delivered when they said it would be.
Great prompt delivery and found exactly…
Great prompt delivery and found exactly what I was looking for
Professional and helpful staff.
Super fast shipping
Super fast shipping, easy site to navigate.
Perfect price. Will definitely use again
Fantastic product
Fantastic product. Delivery was quick. Online ordering simple
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