Had an amazing experience with Laura and Jess today. Ordered a lovely pair of brogue , but mistakenly ordered a second pair on check out. Emailed my issue and it was dealt with promptly within... Toon meer
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Lees wat reviewers zeggen
One of they're employees Laura really helped with my order. They were able to change it before it was dispatched without any hassle. Great customer support Laura. Give her a raise! She works hard �... Toon meer
I bought a pair of shoes from Shuperb online for my grandson, for school. My daughter had told me he is size 11 but when the size 11s arrived (promptly), they were too big. Shuperb sent me a QR code... Toon meer
The ordering was great, delivery great, unfortunately the product didn't fit me at my calf (I have large calf's) Return was easy and the follow up was great. I would recommend shuperb on all aspect... Toon meer
Bedrijfsgegevens
Contactgegevens
Unit 3a & 3b, 55 Hastings Road, LE5 0BT, Leicester, Verenigd Koninkrijk
- 01163260605
- cs@shuperb.co.uk
- shuperb.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Reiker sandals.
The sandals arrived in 3 days, I am pleased with them, the fit is fine, very comfortable ,no complaints. Over all service was good .
Excellent quality and great service.
Speedy delivery
Speedy delivery, value for money quality product. Would buy again
Great contact for delivery
Great contact for delivery. Beautiful loafers shoes for men well made
GOOD OVERALL EXPERIENCE
Ease of ordering. Good delivery time. Quality of product. Easy to return.
Sadly the left sandal did not fit properly.
Was really pleased from ordering to how…
Was really pleased from ordering to how quickly they were dispatched would order again from Shuperb ordered on 1 August delivered on 5th August
Quick and efficient delivery
Quick and efficient delivery. Parcel collected from my local Post Office which was convenient. Sandals are very comfortable and support the foot.
Excellent customer support
Purchased a Shuperb product through Debenhams. Unfortunately the boots split after 5 months. Debenhams were useless in responding so I contacted Shuperb directly and I have to say their customer service was rapid and helpful. Now have a full refund and am happy to recommend dealing directly with Shuperb (not Debenhams) on the basis of their great customer support.
The boots looked great
The boots looked great, once ordered they arrived quicker than expected and they are superb. I also got a nice 10% summer discount too.
Great website easy to search and find…
Great website easy to search and find what I was looking forward. Offer was available which was really appreciated and it popped up for me to know about it and be able to use. Looking forward to receiving my item and will look again for future items. 😊
Great service
Great service. Lovely sandals at a great price, delivered very quickly. Will definitely shop from Shuperb again.
Excellent service and easy to use
Excellent service and easy to use
This is my third purchase from this…
This is my third purchase from this company. I found it by accident and am delighted with their products and overall performance of the customer experience. Fabulous quality and price. I would highly recommend both product and seller
it was good
it was good. My eyesight isn't good and i tend to panic but your site is fairly simple. I do know, as you know i am a returning customer.
Price is good and the delivery service is.
Excellent boots
Excellent boots, good quality and great price, speedy delivery. I'll definitely use this company again.
Reiker
Great delivery time ,good price ,nice product and fit very well
Dont refund returns
Tried to send boots back as there was damage on one of the toes at the front.
Firstly, they refused to accept a refund without a charge, which is against the sale of goods act / distance seller regulations, so I left a negative review on here.
I then got a polite phone call suggesting it was a misunderstanding.... so I removed the review in good faith.
After waiting a week for the to look at the returned boots, I'm then sent this rubbish:
As the pair has been worn and no fault has been identified, we are not able to proceed with a refund or replacement on this occasion. We will be happy to have the item sent back out to you, but would kindly ask for the amount of £5 to be covered for the postage costs included.
I'm not paying to get these boots sent back to me. They are damaged on the front.
They try and take negative reviews down, trustpilot cannot be trusted anymore
Great service and price
Ordered on 24th Jul and they arrived the very next day by Royal Mail. Lovely Gabor Shout sandals were on sale, there was also a code for more off and free delivery, what's not to like? Would definitely buy from this company again.
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