Had an amazing experience with Laura and Jess today. Ordered a lovely pair of brogue , but mistakenly ordered a second pair on check out. Emailed my issue and it was dealt with promptly within... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
One of they're employees Laura really helped with my order. They were able to change it before it was dispatched without any hassle. Great customer support Laura. Give her a raise! She works hard �... Toon meer
I bought a pair of shoes from Shuperb online for my grandson, for school. My daughter had told me he is size 11 but when the size 11s arrived (promptly), they were too big. Shuperb sent me a QR code... Toon meer
The ordering was great, delivery great, unfortunately the product didn't fit me at my calf (I have large calf's) Return was easy and the follow up was great. I would recommend shuperb on all aspect... Toon meer
Bedrijfsgegevens
Contactgegevens
Unit 3a & 3b, 55 Hastings Road, LE5 0BT, Leicester, Verenigd Koninkrijk
- 01163260605
- cs@shuperb.co.uk
- shuperb.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer Service is great
Updated this to 5 starts for customer service. I couldn't fault speed of delivery but a design fault with the shoes meant I had to return them. I emailed customer service who responded the following day and asked me to send photos. I did but didn't receive a response for a while. The company actually called me and we resolved the issue through Whatsapp within a few days. After sending the faulty item back with prepaid postage they were happy to give a refund as there were no more items in stock for exchange. I'm now happy to give an excellent rating for customer service.
Comfortable glitzy sandals
Love these sandals. They are very comfortable and love the glitzy style on front. Recommend.
Whole process from start to finish was…
Whole process from start to finish was easy
All very efficient from ordering to…Excellent expeience
All very efficient from ordering to rapid delivery, am delighted with the sandals, which are very good value as well.
Very clear description and clear…photos
Very clear description and clear photos. Also the Robot questions were answered well and extra.
Easy to order & was quickly delivered.
Thank you love my new crocs
Excellent service and great products
Excellent service and great products
Easy and efficient
Love the teva sandals I’ve ordered
Love the teva sandals I’ve ordered. Very happy with the comfort and fit. Ordered 2 colours as couldn’t decide but prefer the blue flowers to the orange on me. Great price at schuperb
Order and Delivery from schperb was easy and on time. Now to see how a return goes
Excellent service although I did have…
Excellent service although I did have to return one pair
Sandals were good quality and great…
Sandals were good quality and great price kept informed of progress throughout quick delivery and on time cheers john p
Excellent product, excellent service, excellent price
I found the Rally trainers I was looking for cheaper than they sell on the Fitflop site, and with no postage charge. I was amazed that they arrived the next day! I am very pleased with them and will definitely look at Shuperb's website next time I want to buy footwear. I recommend this site.
Sonal was fantastic
Sonal was fantastic , she went above and beyond for myself and sorted issue out !
10/10 for her amazing work !
Item as described and came fast
Item fairly priced, delivery arrived next day considering i ordered standard working, so another bonus
Cannot fault this company whatsoever.
Cannot fault this company whatsoever.
Great customer service had a little problem and they were so helpful 😊
Great prices 😊
If only every company was run like these guys 👌
Thanks you for a great experience ❤️
Great service and quick delivery
Great service and quick delivery
Best Grafter boots anywhere
Excellent products and a very easy to navigate web site makes purchases so easy. Good delivery times as well
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








