Shurgard Self Storage - Staines Reviews 

It was a really great experience. The managers are really lovely and helpful. They provide every assistance needed and make your life easier

Great service today by Kaz. Friendly and approachable yet totally professional. Really helpful and gave me a brilliant solution to my query/problem.

Huge thanks to Kaz at Shurgard Staines! We needed to switch to a different storage unit, and he couldn't have been more helpful. He listened to what we needed and sorted out the changeover smoothly and efficiently without any hassle. If you need storage in Staines, ask for Kaz—his customer service is top-notch!

Kaz had Exceptional professionalism, and high customer focus. Well organised, and clean facility, clearly takes pride in his working environment, Made time to demonstrate processes and provided in store guided tour.

Enrico was incredibly responsive throughout the whole day. I was already quite frustrated after a call with another storage company that had been far less professional, and he was extremely patient, understanding and helpful throughout.

He took the time to listen to what I needed and ended up finding an even better solution than I had expected.

Absolutely top service. Genuinely the best storage consultant I’ve ever spoken with. Highly recommended!

Spoke to Kaz on the phone, who sorted out every issue I had with speed and ease. Explained everything to me with great detail and care. I needed to hand my notice in but also extend my storage unit by a few days, he made sure that was taken care of. Absolute top bloke, really made the company look good, and was lovely to talk to on the phone.

Quick & easy service.

The staff at the Staines location are excellent - very helpful and attentive.

Pricing on the website could be more upfront about additional costs such as insurance and lock charge.

As a start up business and looking for a secure place it was really important for us to find the right place and shurgard is perfect what’s better is their customer service with their front line being Vao, such a gentleman and went out of his way to cover everything for us!

Val was amazing thanks you for your service

Valter was very helpful. He was welcoming and provided excellent advice. I recommend him heartily.

Kaz and Val were extremely helpful today, quick and professional service!

Kaz and Val at were very helpful when we downsized units at Staines. Both were professional and friendly when facilitating the move from a large to a smaller unit. Our thanks to you both.

Val was very friendly and most helpful.

Sophie was such an amazing lady. She has honestly been an angel, explained everything clearly, helped us beyond expectations and was very professional, kind and helpful. We couldn't ask for a better helper than Sophie. They say it's not about the job that you do, but rather what happens to others when you do the job you do! She was a blessing!

Sophie at the Staines branch has been more than helpful as I try to navigate my life in the UK from Spain where I am currently looking after my elderly parents who are both critically ill. She is a superstar and deserves a bonus!!! 😉

Chris was super quick and helpful! Definitely made the experience easier.

Chris in staines branch excellent service 5 STARs

Served by chris amazing help when we needed it

I had to attend this site last week and had problems entering the site. A lovely man called Chris helped me and showed me how to access the site a lot easier, so thank you Chris, your a star