Sickhaus Reviews 

It's been a fortnight. It's made it from South China to East China if my tracking reports are correct....

Ordered 2 posters thought they would arrive within a week, 2 weeks later they arrived. Packaging was terrible the posters were unusable contacted customer service. Days later received a response advising replacements would be sent out No tracking details provided waited almost 2 weeks replacements arrived in a similar condition as the originals. Still no response from customer services.
Will not be buying from this business again, have contacted my bank and raised a dispute.

Great experience. Very happy with service and item purchased. Many thanks.

Absolute shambles of a company, placed an order months ago that was returned to seller 05/06 and I did not receive any update from Sickhaus, no response to emails for weeks before being told someone was looking into it and id hear back within 24-48 hours, I never heard back. Genuinely thought my item would never arrive until my door went today, I am absolutely shocked that you have the audacity to charge £252 (on sale!!) for what you call a solid wood table?? A complete joke, what I received was a flimsy chip board unit which was visibly damaged/torn at one side. The ashtray I also ordered was not in the box at all?? I am so glad I paid via klarna as I have disputed this and will not be paying! Do not order from Sickhaus they are absolute conmen and you will be disappointed.

Terrible everything dealing with this company.

Terrible, cheap junk.

The product that turned up was extremely poor quality and badly made. I’d paid for a circular mirror and got a piece of reflective plastic that was badly chopped into a circle and covered in scratches.
It took a few emails before someone agreed that it wasn’t up to standard. I was told to apply for a refund through a second portal and that someone would follow up. That was over 2 months ago and about 5 follow up emails and reaching out to them on social media, all with no reply. So no refund and not able to return an unusable product. Just appears to be a scam shop.

I have still not received my full order and have had no communication about a refund or the order itself for almost two months. Despite emailing on several occasions.

Absolutely disgusted with this online store. Order received with an item missing. Sent 3 emails and had no reply. This website is scamming people

Terrible quality goods, mostly dropshipped from China.

Took ages to get a response for returns, now they've had the return (proof of delivery) for two weeks and no contact and impossible to get in touch with. Going small claims and chargeback as no other alternative.

Absolute scam artists. Avoid like the plague

Sorry to say but I was very disappointed. With the quality of the product I received. And with the postage & packaging. For what I paid, for the item itself & the postage, both were incredibly poor. Mirror looks cheap, took over 2 weeks to arrive, and when it did was inadequately packaged & box was battered. I won’t be purchasing from you again. Although items look great on the website what I received was not worth the money I paid. Very disappointed.

Placed an order on the 17th May 2024 and still not received it! Have asked for a refund but no response! Received 2 emails 2 days ago saying my order has been shipped! Have tried to track it but my tracking number is not known! Could someone let me know what is going on. I really would like money refunded.

Really poor quality. Folded up into a little square on delivery so is incredibly creased and you can see the creases even in the frame.
The quality of the print is awful.
Took ages to arrive

Some groovy little pieces

Have not received order
Very disappointed

Excellent cocktail glass

The product itself looks good but I wouldn’t know as it still hasn’t arrived since I ordered on May, 20th. I am nervous I’ve been scammed at this point, they don’t offer much information about follow up on delivery status and ‘shop’ aren’t update the delivery so I have no idea when it’s due to arrive and can’t plan to be in.

Dreadful, item (mushroom lamp) "was lost in transit", promised a replacement which was seemingly never sent. Whole order spanned three months, customer service took 10+ days to respond to emails. Eventually received a refund. Need to buck their ideas up, not worth the hassle at the moment.

Ordered 5 items and only 2 have arrived. For whatever reason they’ve sent it all separately. The tracking info given is also useless.