I have been trying to contact this company on multiple platforms and haven’t had a response at all. I’m still missing roughly £130 off my order and it’s been weeks - tracking info is also invalid??
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I've always liked quite a few of their products, but have been open mouthed at the prices so never bought. Until a sale came along as well as money off coupon. Upon delivery of the bear light, I'm sho... Toon meer
Bedrijf heeft geantwoord
Delays in delivery (fair enough things happen). All items poorly packaged, one damaged. Random empty damaged box in my order too? Website is slick but the products are all poor quality, likely temu... Toon meer
I love how their website has tons of fake 5 star reviews because I received two sheets of fabric sewn together when it was supposed to be a full comforter. After I ordered now the website says duvet c... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Providing unique & creative homeware & decor solutions for your space.
Contactgegevens
Verenigd Koninkrijk
- sickhaus.com
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Non-existent customer service AVOID
I placed an order for some acrylic shelves from Sickhaus in April. They arrived after a week or so, upon opening the parcel I noticed how 'cheap' they seemed, but they were relatively inexpensive so i wasn't too bothered about the quality. However, what is worth noting is that instead of proper wall fixings such as screws and wall plugs, they instead came with adhesive backed plastic pads with a threaded bolt and nut to screw the shelf to. I can't imagine they'd hold any significant weight at all as the fixings are essentially stickers, so they're useless for my needs.
The main issue I have is that one of the shelves arrived with a broken corner despite being well packaged, suggesting they'd come from the factory as so. I emailed sickhaus, who responded saying they'd be in touch with their 'warehouse team' and get back to me in a day or two. Weeks have since passed and they have failed to get back to me, and all subsequent emails asking for a replacement shelf or a refund have been ignored.
Sickhaus are showing blatant contempt for their customers by selling poor quality products, then completely ignoring all communications. Avoid at all costs.
It’s a no from me!
I’ll change my review if I receive undamaged items. I purchased two acrylic shelves from Sickhaus, both arrived cracked, so I emailed them with photos explaining I’d like a replacement. Was told to expect a reply in 24-48 hours unless they’re busy, 5 days later they replied asking for more photos. Had to explain I no longer had the broken chipped plastic shelves in my possession as they were dangerous. I then sent the photos I already had sent previously then I waited another 5 days for a reply to say that they’re sending out a replacement, when I click the tracking link they’ve provided it just says error and it’s been over a week. So I honestly don’t think I’ll be receiving them. Poor goods that are broken, poor customer service. Will not use again
Simply avoid!!
I'd give them zero stars if I could .
Tried since mid April to return a nasty and cheap mirror I paid £30+ for and just been ignored.
Absolutely shocking non existent customer service!
Not worth it
I ordered 5 items, one arrived within a week the others took about 2. I’m not impressed with the quality & don’t think they are worth the price. Would not buy again.
I didn’t récieve my order
I didn’t récieve my order!
Messaged them! And heard nothing back! Shocking! Items come from China but yet say it’s a glasgow store! Would not reccomend
Absolutely ridiculous service
Absolutely ridiculous service. I ordered three products (none of which were cheap!) and of those three products, one never turned up and one arrived a fraction of the size it was meant to be. Trying to get hold of customer service is a nightmare - no response at all for weeks, despite consistent emails and DMs.
SCAM SCAM SCAM
Avoid this company at all costs! Recieved a lamp that came in pieces, no instructions, poor quality and was not as advertised. Despite requesting a UK plug, it didn't come with one. When you email their customer services you get no response. If I could give 0 I would. I've asked to return the item and a get refund but still met with silence.
Extremely poor quality
Took a while to be delivered and the quality was so poor. The item I bought was advertised at £50 reduced to £37 the item wasn't even worth £5 when it arrived.
do not buy from this company
Do not buy from this company. COMPLETE CON. Product I received was not what was advertised. No reviews on website. It took two weeks to get a response when I complained. Wanting me to send the product back, rather then refund me. Bought a £37 product and was sent the value of a product worth £5. Waste of time and hard earned money. Would never use this company again or recommend.
Arrived broken
Arrived broken, items of much lower quality than they appear. All stuff from Temu/shein and is clearly a reseller from China. Wouldn't have ordered if I realised this.
Do not use this company
Do not use this company. It’s a con.
They take payment and do not send goods.
If I could rate zero I would
If I could rate zero I would. Total con artist s please do not use this site
Love my slippers they are super…
Love my slippers they are super comfortable and look really cool
The quality of the product was poor
The quality of the product was misleading, I paid over £30 for something that should be around the £5-10 mark max.
SCAMMERS DO NOT BUY FROM SICKHAUS
The website promises fast customer support, however, I've been trying to get through to customer services for the past two weeks with no luck. The product (bedding) delivered is not the product I bought online, if it is meant to be the same product, it is a cheap version made with a horrible fabric that doesn't match the product advertised online. There are also some questionable stains on the bedding delivered too.
Report their social media pages as scams so they get taken down.
Love it!
Good quality and really love it.had so many compliments on it.it will look even better once it’s in a frame but looks great on the wall without at the moment.delivery time was average. Would definitely order from here again
Pretty crappy item
Pretty crappy item, and expensive for what it was. It’s not a real mirror, just mirror flex and with a spongy foam sticker on
Towels are absolutely rubbish quality
Towels are absolutely rubbish quality. All thread come out after one wash. Got in touch for a refund and no response
Delivery took several months and the…
Delivery took several months and the lamp I bought was not as good quality as I imagined
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