Sickhaus Reviews 

293
•
TrustScore 1.5 uit 5

1,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have been trying to contact this company on multiple platforms and haven’t had a response at all. I’m still missing roughly £130 off my order and it’s been weeks - tracking info is also invalid??

Beoordeeld met 2 van de 5 sterren

I've always liked quite a few of their products, but have been open mouthed at the prices so never bought. Until a sale came along as well as money off coupon. Upon delivery of the bear light, I'm sho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Delays in delivery (fair enough things happen). All items poorly packaged, one damaged. Random empty damaged box in my order too? Website is slick but the products are all poor quality, likely temu... Toon meer

Beoordeeld met 1 van de 5 sterren

I love how their website has tons of fake 5 star reviews because I received two sheets of fabric sewn together when it was supposed to be a full comforter. After I ordered now the website says duvet c... Toon meer

Bedrijfsgegevens

  1. Bouwwinkel

Geschreven door het bedrijf

Providing unique & creative homeware & decor solutions for your space.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

293 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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1,3

Alle reviews

(293)

46 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Non-existent customer service AVOID

I placed an order for some acrylic shelves from Sickhaus in April. They arrived after a week or so, upon opening the parcel I noticed how 'cheap' they seemed, but they were relatively inexpensive so i wasn't too bothered about the quality. However, what is worth noting is that instead of proper wall fixings such as screws and wall plugs, they instead came with adhesive backed plastic pads with a threaded bolt and nut to screw the shelf to. I can't imagine they'd hold any significant weight at all as the fixings are essentially stickers, so they're useless for my needs.
The main issue I have is that one of the shelves arrived with a broken corner despite being well packaged, suggesting they'd come from the factory as so. I emailed sickhaus, who responded saying they'd be in touch with their 'warehouse team' and get back to me in a day or two. Weeks have since passed and they have failed to get back to me, and all subsequent emails asking for a replacement shelf or a refund have been ignored.
Sickhaus are showing blatant contempt for their customers by selling poor quality products, then completely ignoring all communications. Avoid at all costs.

3 april 2024
Beoordeeld met 1 van de 5 sterren

It’s a no from me!

I’ll change my review if I receive undamaged items. I purchased two acrylic shelves from Sickhaus, both arrived cracked, so I emailed them with photos explaining I’d like a replacement. Was told to expect a reply in 24-48 hours unless they’re busy, 5 days later they replied asking for more photos. Had to explain I no longer had the broken chipped plastic shelves in my possession as they were dangerous. I then sent the photos I already had sent previously then I waited another 5 days for a reply to say that they’re sending out a replacement, when I click the tracking link they’ve provided it just says error and it’s been over a week. So I honestly don’t think I’ll be receiving them. Poor goods that are broken, poor customer service. Will not use again

7 april 2024
Beoordeeld met 1 van de 5 sterren

Simply avoid!!

I'd give them zero stars if I could .
Tried since mid April to return a nasty and cheap mirror I paid £30+ for and just been ignored.
Absolutely shocking non existent customer service!

11 april 2024
Beoordeeld met 3 van de 5 sterren

Not worth it

I ordered 5 items, one arrived within a week the others took about 2. I’m not impressed with the quality & don’t think they are worth the price. Would not buy again.

11 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I didn’t récieve my order

I didn’t récieve my order!

Messaged them! And heard nothing back! Shocking! Items come from China but yet say it’s a glasgow store! Would not reccomend

1 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely ridiculous service

Absolutely ridiculous service. I ordered three products (none of which were cheap!) and of those three products, one never turned up and one arrived a fraction of the size it was meant to be. Trying to get hold of customer service is a nightmare - no response at all for weeks, despite consistent emails and DMs.

7 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM

Avoid this company at all costs! Recieved a lamp that came in pieces, no instructions, poor quality and was not as advertised. Despite requesting a UK plug, it didn't come with one. When you email their customer services you get no response. If I could give 0 I would. I've asked to return the item and a get refund but still met with silence.

20 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely poor quality

Took a while to be delivered and the quality was so poor. The item I bought was advertised at £50 reduced to £37 the item wasn't even worth £5 when it arrived.

13 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

do not buy from this company

Do not buy from this company. COMPLETE CON. Product I received was not what was advertised. No reviews on website. It took two weeks to get a response when I complained. Wanting me to send the product back, rather then refund me. Bought a £37 product and was sent the value of a product worth £5. Waste of time and hard earned money. Would never use this company again or recommend.

8 maart 2024
Beoordeeld met 1 van de 5 sterren

Arrived broken

Arrived broken, items of much lower quality than they appear. All stuff from Temu/shein and is clearly a reseller from China. Wouldn't have ordered if I realised this.

3 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAMMERS DO NOT BUY FROM SICKHAUS

The website promises fast customer support, however, I've been trying to get through to customer services for the past two weeks with no luck. The product (bedding) delivered is not the product I bought online, if it is meant to be the same product, it is a cheap version made with a horrible fabric that doesn't match the product advertised online. There are also some questionable stains on the bedding delivered too.

Report their social media pages as scams so they get taken down.

22 maart 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Love it!

Good quality and really love it.had so many compliments on it.it will look even better once it’s in a frame but looks great on the wall without at the moment.delivery time was average. Would definitely order from here again

23 februari 2024
Beoordeeld met 2 van de 5 sterren

Pretty crappy item

Pretty crappy item, and expensive for what it was. It’s not a real mirror, just mirror flex and with a spongy foam sticker on

23 februari 2024

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