Simpler Law Reviews 

7.339
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Shane, who we had are appointment with was very professional and explained everything to us and said any questions that we didn’t understand he was happy to repeat again and explain it! We have not h... Toon meer

Beoordeeld met 5 van de 5 sterren

An excellent example of a great opportunity to leave your past to your families future. Expertly put together and delivered by respectful well mannered staff. Listened to every word and small detail... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a phone conversation with Shane about our Wills, he went through everything, explaining as we went along, ensuring we understood, he was extremely polite and helpful, he made sure that we knew... Toon meer

Beoordeeld met 5 van de 5 sterren

I thought with it being a telephone consultation, i would not understand what was being said,but how very wrong was i. I spoke to Megan and she went through everything i wanted in a will, clear, pre... Toon meer

Bedrijfsgegevens

  1. Erfrechtadvocaat

Over Simpler Law

Geschreven door het bedrijf

At Simpler Law we believe that Wills, Trusts, Lasting Powers of Attorney, and other forms of Estate Planning should be accessible and affordable for everyone. Families work hard for what they achieve and this should be protected and passed on to future generations.

We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.

We have written in excess of 220,000 Wills and hold a £5M indemnity insurance. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(7.339)

791 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I spent £1200 on a will and trust fund…

I spent £1200 on a will and trust fund set up about 3 years ago, documents came with incorrect information, contacted them about it. Never heard from them again. Crooks , thieves and fraudsters.
Stay away from them.
After your reply my opinion of Similar Law has not changed.

11 augustus 2026
Review zonder uitnodiging
Logo Simpler Law

Antwoord van Simpler Law

We are sorry to see your review and, while we respect your right to share your experience, we do not believe it provides a complete or accurate account of what took place. We are also surprised to receive a review of this nature three years after the service was provided, particularly given the efforts we have made to address the matter.
You purchased a Will and Trust from us in 2023. We acknowledge that a minor spelling error was made within your documentation. As explained in our covering letter, errors are very rare, but we ask clients to contact us as soon as possible if any changes are required. More than two months after receiving your documents, you contacted us to advise of the spelling error.
We made several attempts to contact you, including leaving voicemails, and offered to make the necessary amendment free of charge. You did not respond to our calls or correspondence. We therefore do not accept the suggestion that you were simply left without assistance after bringing the matter to our attention.
We subsequently made further attempts to contact you during 2025 and ultimately spoke with you regarding your documents. During that conversation, you advised us that you did not wish to proceed with us and intended to arrange your estate planning elsewhere. We respected your decision and, in accordance with your wishes, did not make further attempts to contact you at that time.
Following your recent review, however, we contacted you again in an attempt to discuss the matter and arranged an appointment to review your documentation and address the issues you had raised. Unfortunately, during our subsequent discussions, you made it clear that you did not wish us to rectify the documents.
We are therefore disappointed that your review gives the impression that we ignored the issue or failed to offer a resolution. Our records demonstrate that we made repeated efforts to assist and offered to rectify the error without charge.
We provide Will and estate planning services to thousands of families each year, and we take the quality of our work and the service we provide extremely seriously. Where an error does occur, our objective is always to acknowledge it, put matters right and ensure that our clients receive the service they deserve.
We are obviously sorry that human error resulted in a spelling mistake in your documentation. We have been proactive and reasonable in our attempts to resolve the matter, but we cannot resolve the issue if you are not prepared to engage with us. Needless to say we cannot accept, nor tolerate, the defamatory and baseless remarks in this review. We hope that this response, therefore, provides some additional context for those reading this review.

Beoordeeld met 5 van de 5 sterren

Not a bad experience

Not a bad experience
Was able to pay over 4 months which helped
Seemed to push us to purchase the more expensive trust will
But something we did not want
Will came within three weeks
All correct and professionally done

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Upfront and honest.

Every member of the team that i've met or spoken to on the phone have been extremely pleasant, kind and reassuring through the whole process. They have been upfront and honest and guided me safely through the whole process allowing me to make the right choices to suit my needs. I feel very confident with the decision I made, knowing that my Will has been arranged. Such a great team. Well done 👏

6 augustus 2026
Beoordeeld met 5 van de 5 sterren

We had a great experience with Simpler…

We had a great experience with Simpler Law. Joe was very friendly, helpful, and easy to talk to. He explained everything clearly and kept us updated throughout. We are very happy with the service and would definitely recommend Simpler
Law. Thank you, Joe!

27 juli 2026
Beoordeeld met 5 van de 5 sterren

Joe was really helpful

Joe was really helpful. Polite. Explained everything in a way that was easy to understand. Patient when I asked questions. Happy with the service :)

4 augustus 2026
Beoordeeld met 5 van de 5 sterren

Scott Harris with whom we had our zoom…

Scott Harris with whom we had our zoom meeting was outstanding. He took time to run us through every detail, explained everything in terms we understood. Was polite professional and courteous. Ten out of ten. Would recommend to all family and friends.

31 juli 2026
Beoordeeld met 5 van de 5 sterren

Our representative Shane Mason from…

Our representative Shane Mason from Simpler Law was very good. Very Clear and precise in his communication, and conducted the whole session in a friendly but professional manner with a bit of light hearted banter thrown in. Made the whole experience enjoyable. We will be recommending Simpler Law to our Daughter as she is considering doing a will as well.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My enquiry was very quick for someone…

My enquiry was very quick for someone to call me back and arrange a phone consultation. Joe our advisor was very nice and helpful he informed us about how to make a will and how it works works to suit us and asked if we were happy to go ahead.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simplerlaw sorted our Wills& Power of Attorney.

We had a phone call , updating my husband and I 's wills also putting in place our power of attorney. An appointment was made and spot on time we had a call from Gavin, lovely guy, very clear of what was needed, our phone call was roughly an hour long . In that time we had covered all our wishes . I would recommend Simplerlaw . Shirley Simpson.

22 juli 2026
Beoordeeld met 5 van de 5 sterren

I was contacted by a lovely young man…

I was contacted by a lovely young man called Michael Hitchers. I was nervous at first but he was so understanding, pleasant, kind and caring. He took me through every thing step by step, answered all my questions and put me at ease. It was a pleasure talking to him so thank you Michael.

24 juli 2026

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