A fantastic business for repairs - George at Simplespex really provides us fast, professional and a super efficient service. Repair works are done to top quality standards.
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Lees wat reviewers zeggen
Over the several years I have had 5 pairs of Zeiss avrifocals lenses made by George at Simplespex. Each time the communication to ensure the measurements are perfect have been spot on. The quality of... Toon meer
Had a pair of Timberland variofocals with broken arms, local opticians couldn't repair them. Simplespex have done an amazing job fitting new arms that match the frame. Returned promptly, next pair wil... Toon meer
Within the domain of Customer Services, the highest accolade that can be awarded within the industry is the recognised term “FIRST CLASS”. Apple and Rolls Royce being just two such worthy recipi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We provide prescription glasses and sunglasses repairs, prescription lenses (including reglazing your own frames), branded varifocal and driving lenses from Essilor, Zeiss, Seiko, Hoya and more. We also provide new frames and various glasses customisation services.
Contactgegevens
Verenigd Koninkrijk
- simplespex.co.uk
4,9
Uitstekend
128 reviews
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Blown away by an Outstanding Service from Start to Finish
For the first time ever I am absolutely blown away from start to finish and I simply cannot fault. I came across Simplespex whilst doing a Google search for glasses repair in the early hours of Saturday so I sent a quick enquiry expecting to get a reply on Monday, but George was on it and I got a reply that Saturday morning. After a couple more emails to iron a few details and having made a great first impression I decided to go with Simplespex. It was quick and easy and George emailed me to let me know they had received my glasses and to inform me of the repairs. I received my glasses back this week and I am over the moon with the repair. I cannot recall (if at all) ever being blown away by a service I have received. For me the service from start to finish was outstanding. Based on my experience I would have no hesitation in recommending the Simplespex to others.
25 februari 2022
Review zonder uitnodiging
What a superb discovery
What a superb discovery! I spend a fortune on glasses as my prescription shifts every few months. I got a bit longer out of my last pair but had spent over £500 on them. I didn’t want new frames - I like my frames - I just wanted new lenses. Having been quoted over £700 for reglazing for 2 pairs I was delighted to find George and this company as it was a fraction of that quote. George rang me to discuss my prescription and has been absolutely brilliant. Responsive to emails & a genuinely lovely gentleman. I couldn’t be happier with my two pairs (I have the sunglasses next to change the lenses in) and so far my expenditure has been under £320. Plus, can’t stress this enough, it took less time than I expected (7 working days) and they’re branded lenses so the best quality.
George you have a customer for life and an advocate! Thank you so much. A honest and genuine company. A great experience.
16 december 2021
Review zonder uitnodiging
Craftsmen
George went the extra mile to sort out a complicated bridge for a very sentimental pair of sunglasses. I could not have asked for a better service.
21 juli 2021
Review zonder uitnodiging
Excellent customer service
Excellent customer service. George responded to my queries efficiently and promptly. He repaired my beloved Rayban prescription glasses perfectly. Great prices too. I will be using Simplespex again in the future for sure.
15 juni 2021
Review zonder uitnodiging
Excellent support and very prompt…
Excellent support and very prompt service from a really knowledgeable business
9 april 2021
Review zonder uitnodiging
Superb!
I would give more stars if I could!
I ordered online and it was a pleasure. I can’t praise this company enough. The glasses were delivered within a few days and are perfect. I will definitely be back for my next pair. Thank you.
13 november 2020
Review zonder uitnodiging
Family run Spectacles business based in Kent
Family run business based in Kent. Mend spectacles with care and terrific service, just lovely people and did a brilliant job and a great price. My wife and I are TOTALLY impressed, thank you.
26 september 2020
Review zonder uitnodiging
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