Customer service was excellent. The product didn't live up to my expectations. Vests were rough the edges were unfinished I was refunded in full . Did not have to send back . Sizing issues . Av... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered 3 vests on 31 July. Received confirmation that order had been shipped, but after 3 days had not been picked up by courier. Emailed company. Result order was cancelled and full refund received... Toon meer
My order has not arrived, but Lyn understood how I felt and I feel she is genuinely trying to make things right. I understand the problem is more with the courier, but she’s still trying to help.
The goods that I purchased, were not suitable for me. I contacted Simply Elsie and they were extremely helpful and accommodating. Responded very quickly.
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Super quick
Super quick, super communications, super friendly and well wishers. Stupendous!!! Thank you. 🤩
Simply-Elsie support vests
Excellent customer service from Simply-Elsie. Very helpful and understanding when they realised the product was not the right one for me. I requested a full refund which was facilitated within a few days. Thank you.
Exceptional service
First class service great customer communication a pleasure to do business with.
Wrong size
I ordered the wrong size and they sent me the correct size (which I am waiting for )
The team was most helpful
Thank you
Good customer service
Good customer service with lots of email trackers throughout the order.
The garment was not at all what I was…
The garment was not at all what I was expecting and I did not want to keep it. The refund process was simple and straight forward. Thank you
Good company response
Contact between myself and the company has been good. I had a query and received a response. This was followed up and eventually ended in a purchase
the Tank Tops are lovely
the Tank Tops are lovely but delivery time was disappointing
Excellent customer service
Excellent customer service. I ordered wrong size and matter quickly sorted with replacement. Very satisfied.
I was not happy with my purchase and…
I was not happy with my purchase and they sorted straight away
very swift and efficient response to my…
very swift and efficient response to my query - thank you
Excellent process ..easy to buy item…
Excellent process ..easy to buy item after ordering I had a question to ask and I got an immediate response which was kind and considerate. Very good customer service ..thank you
The first order didn’t fit as expected
The first order didn’t fit as expected. I messaged the company and discussed this with them, they then arranged for a different size of the tanks to be sent out.
Received and a perfect fit. Many thanks to the team at Elsie’s
Excellent Customer Service
Originally ordered wrong size but had very quick response from customer service who are arranging replacements to be dispatched,
Order not as expected,,definitely not…
Order not as expected,,definitely not worth the money. When it finally arrived.
Fast response with updates on my order
Fast response with updates on my order. Friendly email messages to thank me and to keep me updated with progress.
Excellent Customer Service
I emailed with a problem. They replied right away with suggestions. I emailed again & they sorted it immediately. Excellent service.
Helpful
Helpful, polite and customer services quick and helpful.
Are they uk or not?? You decide
I sent an email to Simply Elsie on 19/08/2026 to enquire where the product was manufactured. A simple question which should have had a simple answer.
Unfortunately this started a long email conversation because the customer service team did not know.
I eventually received an email this morning telling me that the product is designed, manufactured and shipped from the UK and yet the reviews do not bear that out.
Communication from the customer service…
Communication from the customer service has been excellent and very helpful, polite and friendly.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








