Customer service was excellent. The product didn't live up to my expectations. Vests were rough the edges were unfinished I was refunded in full . Did not have to send back . Sizing issues . Av... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My order has not arrived, but Lyn understood how I felt and I feel she is genuinely trying to make things right. I understand the problem is more with the courier, but she’s still trying to help.
Ordered 3 vests on 31 July. Received confirmation that order had been shipped, but after 3 days had not been picked up by courier. Emailed company. Result order was cancelled and full refund received... Toon meer
Excellent customer service from Simply-Elsie. Very helpful and understanding when they realised the product was not the right one for me. I requested a full refund which was facilitated within a few... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My query was answered quickly and…
My query was answered quickly and efficiently. Very helpful and understanding.
Absolutely no problem cancelling my order
I ordered three tops but after reading the reviews I immediately cancelled. There was absolutely no quibble and my order was cancelled immediately. Such a pity as it's a great idea. If they do address the quality issue and create a better quality top I'll certainly give them a try in the future
My querie was resolved very quickly and…
My querie was resolved very quickly and efficiently. Very friendly, helpful staff. My order was replaced without hesitation and I only had to pay postage.
Thank you.
Excellent customer services
Unfortunately, the tank tops were not a good fit for me. However, I was so impressed with the response from Simply Elsie, who have given me a full refund. Their handling of the situation was second to none. Thank you very much.
Simple Elsie tops
The delivery service was excellent 5*****
The order was very easy to use.
And the customer service team was excellent A+++++ the first order I did I ordered the wrong size. Got in touch with simple Elsie they sorted me out with right size and they are a prefect fix. Thank you so much for sorting me out very much appreciate these people are the best.
Cheers Chris ❤️
Unacceptable
Customer service was excellent. The product didn't live up to my expectations.
Vests were rough the edges were unfinished
I was refunded in full . Did not have to send back . Sizing issues . Avoid. Not uk based.
Items took 3 weeks to arrive. Email communication regarding delivery was good.
Such a shame items were unusable. As they are a good idea . The pictures show finished items in there adds . These were all full unacceptable, 
Don't waste your money
I'm not sure what I've brought. It's actually awful. Flimsy material, unfinished edges, a bra pretending to be a bra, that has cups shaped like coconut shells, material that rolls up with the slightest move you make and zero styling. I can't think that anybody would want to be encased in this. It looks suspiciously like something from the very cheap clothes place, especially as delivery took 12 days and the format was the same.
My advice to anyone thinking of buying this is absolutely don't waste your money.
Once I informed you that I had not…
Once I informed you that I had not received my order you dealt with it promptly and sorted it out it was a relief for me not to have to do anything after I informed you as I am not very good with computers thank you and I am very happy with my order and I won’t hesitate to order from your site in the future and definitely recommend it to my friends.
Great customer service
Great customer service and understanding about fitting.
It took over 10 days for my order to…
It took over 10 days for my order to arrive and the vests were not of the quality I expected. As a larger size the support was poor and I had to modify them. Felt a little duped as all website signs indicate a UK warehouse and postal service but appeared to be shipped from abroad and customer service was generic emails. Images should be reflective of actual organisation.
Still waiting for my order to be…
Still waiting for my order to be delivered after 3 weeks.
Seemed easy and straightforward with…
Seemed easy and straightforward with questions answered quickly.
Customer service was excellent
Customer service was excellent. The product didn't live up to expectations. The sizing needs to be improved. The tank vest is a good idea but maybe only for slim people.
Ordered some vest tops...very quick and…
Ordered some vest tops...very quick and ail to say they are very busy and will get them ASAP.. nice to have someone human answer me and say have nice day thank you
customer service are great
Smooth ordering system seamless
Smooth ordering system with clearly defined sizing charts which I appreciated immensely!
The customer service is excellent
The customer service is excellent. Items were just a little too small and they have kindly organised an exchange. Thank you
Customer services were great
Customer services were great. It was the Evri courier that was the problem, they didn't deliver!!!
Good communication
Ordered 3 vests on 31 July. Received confirmation that order had been shipped, but after 3 days had not been picked up by courier. Emailed company. Result order was cancelled and full refund received 8th Aug. Communication was good, prompt and friendly
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








