SimplyExcess Reviews 208

I’m so glad I found this for car rental, I will definitely use again. Easy website to navigate and sort out an excess without high charges from rental companies. Though I wasn’t even asked to take out an excess at the time of rental. I took pictures as directed before I took the car and when I returned. Super piece of mind to have. Simply excess emailed things to remind to do and what to do in case of a problem. Luckily I didn’t have any problems. A great policy.

Policy gave me reassurance and peace of mind. Luckily it wasn't needed but it was there if I had.

Loved the way they kept giving useful information/Advice throughout rental period.

Didn’t need to claim but was totally at ease that if I had they would be equally as supportive

Please beware when purchasing car hire excess insurance from this company. I recently purchased a product from them but when inputting my surname onto their system, their system did not print my surname correctly. I immediately reached out to them to query this via email to avoid any difficulties down the line when claiming the policy, but had received no reply from Simply Excess. Due to this, I then decided to cancel my policy on Monday 29/09, way ahead of the policy start date of Friday 03/10, but as of today Monday 06/10 I still have not received the refund despite their FAQ claiming the refund would be back to me by 3/5 working days. To show my case is real, the policy number is A/3979/27764026 and I would urge future buyer to be cautious when purchasing a policy from them. I have yet to make any claim from them and yet this process of just claiming the refund for my cancellatiom has already taken a long time.

It was easy to set up and gave me peace of mind knowing I didn’t have to choose insurance from the hire company

Having struggled to make the online payment with another excess insurer, I tried SimplyExcess.

Easy to use, didn’t need to make a claim, but saved a small fortune relative to the Hire company’s option.

Will use again.

We never had to call on the excess insurance but great comms from this company providing solid advise before, during and when handing back the vehicle.

Really good and easy to use. Would definitely use again. Lots of useful advice.

Very easy to book. A query I had was very swiftly dealt with. Useful advice emails sent before and after picking up car.

Easy to understand and purchase cover. Peace of mind and empowering to be able to say a confident’No’ when car hire desk is trying to upsell additional insurance.

Easy to book. Didn’t need to claim, so unsure how the process would have worked out.

Great value and delivered peace of mind for our rental in Greece. Thank you

Car rental excess policy was regrettably “excessive” . The online process with Simplyexcess was quick and easy. Towards the end of the agreement I needed to amend the return time by a few hours, communicated by e mail , subsequent email response within a very short period of time , agreed and at no extra cost. Will use again.

First time using Simply Excess and glad I did. I had a double tyre blow out in the Albanian mountains which cost over 700 euro to repair. I emailed them the following day to register the claim and they sent a very helpful response, explaining what I needed to do and what evidence I would need to send them. They said that because I had registered the claim by email I didn't need to fill out the forms or send the evidence until I got back as I was only halfway through my holiday. Sixt provided all the evidence I needed and I submitted the paperwork a few days after I got back. Less than a week later the claim was accepted in full and the money on the way to my account.

No stress, no fuss, no push back. Couldn't ask for an easier process and all team members I interacted with were really helpful. Highly recommended and I would definitely use them again for Car Hire Excess insurance.

I normally take out xs policy insurance as the xs on rental cars has gone crazy over the past few years. Used to be typically €150-250 but now over €1000 isn't unusual. Haven't used this company before but 4 days cover was £7.95. Its a no brainer and I liked their follow up emails. Didn't make any claim so can't speak to that experience but I like what I saw.

Good communication from the company. Fortunately I didn't need to use the insurance but received timely emails with advice and links of what to do should I have needed to.

Easy to arrange competitive insurance which negates the hard sell tactics of the ridiculously priced add on policies at the hire company desk, very informative and helpful notifications throughout, although thankfully didn’t need to make a claim.

We have used SimplyExcess a few times now and are happy with the service. The rates quoted are very good compared to car hire companies and the cover is easy to arrange online.
I had a minor issue when I requested a slight change to the end time of my cover period, it took several emails to get the amended policy documents.
Fortunately we have never had to make a claim against our policies so cannot comment on that part of service.

Great policy no issues

Superb service. Wiber Car rental in Majorca claimed we had damaged the car because we had not uploaded pictures on their website within 24 hours. Charged us over £400. Simply excess dealt with this incredibly efficiently. Would definitely recommend!