Simply Home Mirrors Reviews 

Updated Feb 25- The company have made contact and explained the robot 🤖 message service had errors. Runners have now been posted so resolved issues. I have bought mirrored dressing table with 2 side bedroom cabinet and stool. Delivery and items are good however contacted them Nov 24 on chats/ emails to ask for a new runner for my top dressing table draw. I was reassured on multiple of occasions via chat/ reviews they said they would post runner and still not received. After service is poor. I would not recommend this company due to after service care.

Great range of stylish products, I love my mirror.

Good quality construction, timely delivery and a showstopping piece.

very happy with my purchase will definitely recommend to friends and family ,delivery guys where great service

I would give ZERO stars if I could. Well after all the circus I experienced originally! this company delivered the cancelled mirror after 2 months and they didn’t even know they had! Or did they? Politely informed them and they stated it’s ok we will invoice you!!!! regardless of me very clearly stating we want nothing to do with them due to the circus last year when we originally ordered this mirror and I simply want them to collect. I’m now involving trading standards and citizen advice bureau tomorrow. Do not use this company as it’s very suspicious and this technique has me wondering whether others have been treated this way?

I’ve used this company a few times now and they’ve always went above and beyond. Great communication from start to finish.

Beautiful dressing table. Quick delivery. High level of professionalism.

Upon ordering items in stock they emailed a 4 days later saying the chest was out of stock - so we opted for the dressing table to be delivered - the dressing table is ok but not great, lots of small black scratch mark under the the white glass and lots of black glue in certain areas, the handle holes are all over the place and not in line making it awkward to fit the handles. What really lets the service down from this company is they hardly respond to emails in timely manner and it takes 3 days to get a response. As for getting a refund for the chest of draws we constantly had to email them and took over two weeks to get our funds back for this item. Over all a little disappointing.

Ordered a console table and I couldn’t be happier with how the staff were from start to finish. Love my new table as well.

The whole process was pretty straightforward and the team was very helpful with any questions that I had.
I received my new set of furniture pretty quickly and all in perfect condition.
I love my new chest of drawers which really compliments my entire room :)
Thank you, and will definitely be back for more beautiful furniture.

WOW! Just received my Diamond Crush Fireplace and its exactly what we'd dreamed of and more! Can't believe the quality of the product and such great communication from the team. Will definitely be purchasing again!

Excellent service and high-quality furniture! The ordering process was smooth, and delivery was on time. The pieces are not only beautiful but also sturdy and well-made. Customer support was responsive and helpful throughout. I’m extremely happy with my purchase and would highly recommend this company to anyone!

Good customer service and very helpful

Thanks so much for my mirrored dressing table, Delivery was fast and communication with the team was fantastic!

Update: A big thank you to James who reached out to me directly to resolve this issue. The refund is being issued as requested and James was kind enough to allow me to keep the mirror to avoid further courier costs being incurred and as a gesture of goodwill. For further information, the goods themselves were of high quality, it was the description which was incorrect on the website.

I bought a stone coloured mirror online - clear colour from the pictures and the description. Charged £30 for specialist courier delivery who are even meant to come in and unpack your delivery according to the email but this did not happen so beware of rip off courier charges.
When I opened the mirror the box said it was silver not stone and the colour once unpacked is clearly a shimmery silver - nowhere near stone.
I asked the company to exchange for the correct item and the insult was that it must be the lighting as they are definitely the same colour. I've never heard anything so silly and insulting when it's clear as day they are totally different colours, even as described on the box. Since then, the company have ignored my correspondence so my bank will be disputing this on my behalf.

Hi we ordered a expensive mirror from Simply Home. They had actually sold out but after messaging the company, Charmaine email back to me and said that we would have the next one in stock. This was ordered and Charmaine kept us up to date when the mirror would arrive from that point we have regular updates from the delivery company and the mirror arrived to plan. The mirror is high quality and looks fantastic in our new Kitchen / Dinning room knock through. Would certainly order from SimplyHome again.

I ordered a large mirror and crushed diamond nest of tables and the quality is second to none absolutely stunning both pieces, the only thing wrong was I had to wait a while for them but that was a shipping error nothing to do with items and felt secure as charmaine and James kept me well informed would highly recommend 👌

Terrible service. Has not delivered and contacting customer service a farce as only via email and delivery dates not fulfilled. Would highly avoid and now needing to involve my bank to try and gain refund as no response to refund request.

Happy with the product, was given an update on delivery. Main feedback would be to show back of mirrors to display hook placements etc

Stunning dining table !
The table was delivered and was even more beautiful in person. The Diamond crushed table goes perfect with my decor and adds a real classy effect to my living room. I would like to order again from this company no faults at all I'm very happy.

After a hiccup they sorted out the delivery. It is due tomorrow.

It was delivered and after the hiccup handled well. Thank you.