Simply Home Mirrors Reviews 

Nightmare from start to finish, 2 weeks delivery turned out to be almost 2 months. Customer service shocking. Unanswered messages nobody to speak to on phone. Recieved 1 email in 2 months saying item gone to Rotterdam!!!!! No updates. I tried several times to reach out to them .sometimes with an answer after about 5 days. Absolutely awful service. Never again. Ps. Delivery men were very helpful that's about it. Caused me far to much stress this has. Avoid!! Apparently I'm ungrateful after being sent a crumpled piece of paper along with a blank frame. Owner contacted me offering me 2 pictures to make amends as long as I took review down. Come to order the pictures most out of stock of which i told them. Was offered 2 others which looked cheap that I didn't like so I refused. Recieved a frame today with a separate so called canvas. It was crumpled of which I informed the company. To recieve a msg to say how ungratefull I was. Shocking. And after over 2 and half months iv only had 1 phone call to try and persuade me to take the review down. So after much stress and upset with this company iv decided to go to trading standards. Overall experience is minus nil I'm afraid.just recieved an email from this company accusing me of crumbling up the can̈vas myself!. So far they have accused me of being ungratefull, crumpling up somthing i definatly didnt do and being ungratefull. How awful. They have also stated iv given them abuse! Hopefully they will publish the so called abuse as iv been patient well mannered throughout. Regardless of the terrible service iv recieved .

Placed an order in August, received two emails delaying delivery. Still waiting delivery and it’s October. Requested a full refund several times via email and receive no response. Stay well clear!!! No goods no refund !!!! 7 emails, post a review and receive a refund within days and a phonecall saying it’s actually been found in the warehouse & do I want it delivered. Erm no thanks 👋🏻

Excellent quality and delivery

Beautiful,beautiful mirror l bought from simplyhome and for a fair price .Am so in love with this mirror our space has improved and changed because of this mirror really happy with my purchase

Dressing table is soooo beautiful 😭 the delivery guys wore so helpful bringing my parcel upstairs and polite and unpacked too highly recommended I will be back for more thanks so much

Very happy with my item. Fast delivery brilliant customer service

I bought the coco chanel mirrored frame ..I'm over the moon with it it's nicer than I thought it would be & so was the price ..ordering was simple & delivery was organised for me very fast & efficient ..I defo recommend this company & will be buying again in the future ..

So pleased with my mirrored dressing table. Quick order turn around great service and very competitive pricing.

Great experience from beginning to end. I contacted the customer service as I had a few questions, the response time was quick and they answered all my queries. Delivery was spot on and my diamond crush dressing table was even better in person! Couldn’t be happier.

Great furniture - ordering was seamless was delivered in due time.

Would love to order more products in the near future

Update: I am pleased to report that Simply Homes has rectified the situation regarding the damaged frame I received. They have been more than helpful in providing me with a replacement frame in perfect condition. I am happy with the service I have received and appreciate their prompt response to my initial concerns. Thank you to the customer service department for their assistance in resolving this matter.

Love my 4 piece mirror set it has transformed the look on my hallway wall. Once again fabulous service from Simply Home…another order has been placed great sale now on.

Had an issue with delivery but owner of business James swiftly made contact after hearing about this and resolved issue swiftly.

Sofa looks excellent and really happy with it.

Would recommend.

Had an issue and it was quickly resolved, they went out their way to help me
Would recommend

The owner reach out and all sorted

Service was good in terms of delivery and communication. However the quality of the products are not good. Bought a very expensive crushed diamond mirror in October 2023 and the black paint is already starting to come off from around the border. Contacted customer services and they were very unhelpful. Lovely looking products however they are overpriced and the quality of materials used are very poor.

Purchased a crystal mirrored chest of draws, the piece is stunning. Well made and solid. The delivery was swift and the drivers were happy to place it in the chosen room. They unpacked the chest and throughly inspected it to ensure it was in perfect condition. The experience was very good and I would not hesitate to use this company again as they have spectacular furniture. Thank you

Bought 2 x white mirrored chests in sept 2023 costing £800
Within 3 weeks one had broken on 2 runners so 2 drawers couldn't use them
Got a replacement and as of today
4 drawers on the replacement and 3 on the other chest don't work.
Clearly a design flaw. T
SimplyHomeUK have avoided my messages

Bought a marble table and was assured it would be delivered in a week. Long and short is, this turned into 3 months with SimplyHome feeding me lies upon lies as to why there was a delay. When I asked for a refund I would be told delivery would be in the next 7 days. Lo and behold, the tqble would not be delivered. It took me threatening to request a charge back from my bank to finally have the table delivered. Absolutely awful. I would hqve preferred an honest approach.

The first fireplace that came was smashed and Simply home was amazing my new fireplace arrived unscathed 3 days later...I spoke with James and he promised to have one out by the following Friday but it arrived much sooner...this company are extremely professional and so caring...thank you so much...I will definitely be shopping with you again