Singer Machines Ltd Reviews 

I ordered the machine on 22/08/25…..it’s now 31/08/25. I have NOT received sewing machine nor had any correspondence from Singer apart from an E-mail saying order confirmed. Now extremely concerned.

Web site is very easy to navigate ..I found exactly what I wanted at a very competitive price ..value for money

Easy to locate the product and accessories I was looking for. Good description and informative Web site with easy registration and payment options at competitive prices.

Singer Machines Ltd is my go to for accessories and parts for my Singer Serenade 30 sewing machine which is over 30 years old. Recently purchased Singer slant shank even feed/walking foot. Easy to use website, delivery very quick. Have used the foot and it worked brilliantly on layers of cotton fabric and wadding.

My sewing machine is over 20 years old. It's done a lot of jeans, curtains, soft toys & clothes.
Last month it decided it had had enough & the bobbin jumped out of the gubbins & repeatedly.
By accident last week I saw a reel on Facebook that matched my problem & what I needed. Singer still did the part, it came & worked. Cleaned & oiled my machine & now it's back to normal.
Thank you Singer.

Easy peasy purchase. Item description well lay out. Check out section prompted to add free gift entitlement.

Accurate and clear assistance when trying to find a part for an old machine with several conversations taking place by phone and email.

Nice straight forwarded ordering, no unnecessary questions, found what I needed , ordered and paid alm onva couple not minutes. Busy lifestyle .. perfect.

Purchased a heavy duty sewing machine and had trouble registering it on the website, rang their number in Seven Hills 0288111900, after a very short wait I was put through to Lucy who was excellent, she spoke clearly and was so helpful, so much better to deal with than another well known sewing machine company that expected us to keep the original packaging to return it for warranty via Spotlight, it's handy having Singer Service in Sydney where I can take it for repairs, Lucy has won me over from purchasing elsewhere now. LoL and no I am not a robot😁

I found the site very hard to follow and overly complicated

Good customer service and simple ordering process

Brilliant site easy to navigate and compare different machines
Checkout super easy and straightforward and created an account for you to track your order
Also cheaper than anywhere else

They are so helpful. Answered my query within a very short time. I've ordered the part I needed and it's already been dispatched. Great service. Thankyou

I rang 1st for technical support. Very friendly, warm, and knowledgeable representative. Very easy to order and navigate online. And I was able to order the parts I required 😌

This is my first time buying from Singer online and the ease of finding my way around the website was excellent! I had done a lot of research for the machine (Birthday present for my Daughter) and the one I chose I thought had everything and I am sure she is going to be so excited to receive this beautiful overlocker!

Much better than expected. Site was easy to navigate and I found the item I needed quickly.
Very helpful was the extensive list of machines that the part was compatible with.

Easy to navigate website. Clear precise info on product

I had looked around the Internet at various machines. Singer Machines Ltd was excellent with regards to pricing. The website had all the information that I needed to make an informed choice. At checkout I was also able to add a sturdy bag for the machine as a free gift...how nice is that! The machine arrived within a day. Excellent communication from the seller the whole way through the delivery process. I am looking forward to getting started with my new machine as it looks great. Would definitely recommend this seller

Fast pick up and service, Very good customer service, I found the Special Orders payment a bit confusing but a quickly answered call to customer service and I was talked through it. The overall is, I am very impressed and will be using again.

Very good selection of products, at reasonable prices. Being a UK supplier. Great experience overall.