Singer Machines Ltd Reviews 

I stumbled across this website by accident when I googled a problem with my Singer sewing machine. I didn't expect to reach a UK site, nor find an almost non-existent part (in the US) for my Singer Quantum XL 6000. The part was reasonably priced, but the postage was a killer! It would have been nice to have another shipping option since it wasn't an urgent need. I will come back again if I have a hard to part.

Very fast response to an email query. Simple and efficient ordering process. Just waiting for the delivery which is scheduled to arrive in just 2 days! Brilliant

No hassle very straightforward purchase

Singer Machine for do reality of your thoughts is the best! Quality of it details, easy to use. Will check that site again for new ideas.

I was so pleased with the machine I can’t even remember why I chose a different one. The only snag I have is how difficult it is to use the needle threader. It’s a nightmare. Otherwise the machine is brilliant.

Found exactly what I wanted at a good price. Checked in as a guest. Didn’t realise billing address was different from delivery address. I live in France and have a UK bank card registered at my daughter’s address, but the items are being delivered to my sister’s address in a different county where we are visiting shortly. Bit of a faff to alter the details, but managed in the end. Thank you, Singer.

Excellent customer service and excellent service. Overall excellent value.

Easy to navigate site to view all products. Very easy and quick checkout and handling of order.

The only site that specified the part I required was compatible with my machine. Ordered with international delivery - took a week, very speedy.

Really quick & easy site to use. Found what I was looking for straight away & really pleased with the price & also free delivery. Needed to phone the customer helpline because I’d made a mistake & brilliantly phone was answered straight away by an actual human! He knew who I was & sorted my mistake out without making me feel like an idiot. Fabulous service.

It was easy to see what I needed. As my sewing machine is a Singer, then hopefully a Singer product will be best for my machine.

Excellent product and excellent quality products

Great company to deal with. Items are sent out quickly, with a choice of delivery service. Helpful for me with a Scottish Highlands postcode, although I live in Moray not the Highlands!

Easy to find what I needed. One problem I found was the paying for the item. Kept throwing up an error message and then on the 3rd or 4th attempt it went through.

I found the Singer Machines Ltd website very easy to navigate and found what I was looking for easily. My item was priced very competitively and, having used Singer Machines Ltd before, I knew I was dealing with a Company I could trust.

Very helpful and informative
Made transaction easy

Incorrect item sent. Let them now. Asked to follow the returns procedure. Did that. Lost in post. Someone on the case now.

I don’t know why this business has a customer support number on its website as you have to email and request a call back. Phone calls are not answered or phone was put down in me. No one ever called me back! Poor in my opinion.

Found exactly what I wanted