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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ce site utilise (certainement autant que les autres) des bots pour vous faire la conversation. J'ai par exemple reçu consécutivement 3 questions identiques de supposées personnes différentes : Bonjou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

J'attends le remboursement suite à ma résiliation, j'ai noté une erreur dans leur courrier de prise en compte de ma demande car ils précisent une adhésion en mars 2025 au lieu de mars 2026. Je verrai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Veldig godt skjult Kundestøtte, egenproduserte lokkeprofiler med 67 åringer som ser ut som de er 30 år...latterlig dårlig forsøk på svindel. Styr laaaaaangt unna! Trenger ikke noe svar fra Singles... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Don’t reply to emails overcharged me for a month was meant to be about $19 charged $99! Hey ignored my email asking for a refund. I have sent other emails saying cancel and they are ignoring those too... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Join Singles50, our fast-growing matchmaking service. Take our free personality test and find your perfect partner today!


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

304 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Se upp med detta företag säger jag…

Se upp med detta företag säger jag bara. Går knappt att avsluta sitt konto. Har försökt att avsluta nu i en vecka med deras kundtjänst Jag valde en månad men den drog dom för en månad till utan att jag sagt att jag vill de. Som sagt se upp!!

20 maart 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Monica, renewals are stated before and after buying a subscription! Without knowing your profile info I can't check the status of your cancellation request, but I can advise that you can cancel directly via the link on the homepage or you can send a request via our contact form and the team will provide further details to you. All the best, Emma.

Beoordeeld met 1 van de 5 sterren

Enormément de faux profils

Enormément de faux profils, recherche impossible mis a part les profils proposés, les personnes en ligne ne le sont pas ou inversement, pas fiable et trop chère par rapport aux services offerts...

15 maart 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Brice,
all profiles on our website were created my actual members. If you feel like you stumbled over a profile with bad intentions, please report it directly in the profile or send it to our customer service.
Did you check out our Promos? If the full price is too expensive, have a look at your email inbox. We send promo offers to your email.
Best, Anna

Beoordeeld met 1 van de 5 sterren

Skulle betale 179kr

Skulle betale 179kr. Det blev hævet gange 4, og det siger de de gør igen. Svindel og tyveri.

13 maart 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Dennis,
it sounds like you might have forgotten to cancel your Premium subscription. If you fill in the information request, I will have a look at your case.
Without any information, I won't be able to help you.
Best, Anna

Beoordeeld met 1 van de 5 sterren

Unfair cancellation procedures by Singles50

Unfortunately, I have to agree with most of the criticism that other ex members mentioned. Especially, regarding cancellation of the premium membership.
The company’s contract (Article 4#2 or Art.8#4 dealing with this issue) clearly states that the cancellation can be sent, beside two other ways, by email to the customer service
This I did on February 23rd. 9 days before the due date of my renewal. In spite of my request no confirmation was received. Only upon my 2nd cancellation sent to the same address on February 26th was I told that apparently the cancellation cannot be sent by email !? and I have to send it by form or by email to the address at the bottom of the page. This email was identical to the email address I used! Moreover, I couldn't find the form on the page indicated. In my third email cancellation I pointed out that negation of my cancellation contradicts the contract and requested explanation. After this, on March 3rd. Singles50 ignoring my 3 preceding attempts to cancel and my request for explanation sent me a reference to their website with the form, however, this was on the last day of the paid for term and though I responded immediately it was considered ‘late’ as on March 4th I received a response that my request was acknowledged but I still need to pay for another term. This was, I believe, the intention of the company from the beginning.
Since I consider this type of treatment not only unfair but actually unlawful I am contacting my lawyer and am ready to go the court. Let's see whether this company (with its headquarters in Luxemberg, Luxembourg citizens cannot use its services! I wonder why?) is able to justify it's conduct in the impartial court of law and should they not I'll publicize this as a warning to other potential customers. Petr Baron
P.S. After this review the company has cancelled my membership without any further payments. This is the good news, however, it's sad that one has to use these methods to reach a resolution.

3 maart 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Peter,
I have checked your case again and can confirm we have accepted your cancellation.
We have sent you a more detailed reply via email.
Best, Anna

Beoordeeld met 1 van de 5 sterren

Avoid this. Use Tinder or any other app

Singles50 is a scamming subscription trap that offers a lot and only delivers a bill. I've used a few dating apps and this is by far the worst and most dishonest. Singles50
* have an unusually high number of bogus/ghost profiles
* suck you in by falsely claiming many members that meet your criteria before you sign up
* provide no regular communication or outreach
* do not send a reminder of subscription renewal before helping themselves to your account
* and most sneakily their cancellation process is difficult, underhanded and borders on a scam. They bury the cancellation form in their website hoping no one will find it so if you're like me and choose to ignore the reviews and still sign up I'm sure you're going to be needing this soon.....just replace the
spaces with /s
www singles50.com.au app cancelmembership?agy=AU_EN-KS# cancel-membership

6 februari 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Sandy,
sorry to hear you're not happy. I can confirm you we do have a lot of active members. Maybe I can still give you some tips so you can get the most of your remaining Premium Membership.
Best, Anna

Beoordeeld met 1 van de 5 sterren

Oppsigelse på Singles50

Har avsluttet medlemskapet på e-post i august 2024. Men de forlengte medlemskspet likevel og krever betaling for 6 mnd. Truer med inkasso. De svaret ikke på e-poster. Kundeservice virker ikke, det er en bot. Styr unna. De er svindlere!!!!

19 februari 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, thanks for giving me more information. I've reviewed your case and decided to stop the collection process. Thank you, Noel.

Hi Natalia! Sorry for my reply in English. Unfortunately, I can't find your account based on this review alone to check your case. Could you contact me directly at trustpilot@singles50.com, from your registered email address and attach proof of your cancellation to your mail, so I can review your case. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

Had a trial- premium membership but not…

Had a trial- premium membership but not a good website. Did not realize I had to write and officially cancel membership and was continually billed without my knowledge- reminders put in spam by gmail. Now a letter from a law firm, with outrageous fees that I need pay. A website that promises much, gives very little in the way of potential partner contacts. And incredibly underhanded marketing.Once you try membership, you get caught in their net.

10 mei 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi John! Thanks for your review. I'm sorry to hear if our site wasn't the right fit for you. Our Premium-subscription renews automatically unless canceled in time, as explained in our terms. We do send payment reminders via email if we can't process a renewal payment. In case of a non-payment, we can hand debts over to an external agency. As you say your case has already been handed over, you need to contact the agency directly to discuss your case. Thank you, Noel.

Beoordeeld met 1 van de 5 sterren

À fuir !

Ne prennent pas en compte les rétractations , à fuir , ne souscrivez surtout pas d’abonnement
Je dépose un signalement sur le site de la DGCCRF

30 januari 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Claude and thanks for getting back to us, I've had a look at your profile and we haven't received a valid withdrawal request within the withdrawal period. Our customer service has already been in contact with you. Thanks, Noel.

Hi Claude, thanks for your review. We always respect our customers' right to withdraw from a contract. I can't find your profile to check your case based on this review alone. Could you contact me directly at trustpilot@singles50.com, from your registered email address? If you refer to this review, that'll also help me. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

BEWARE06

Don't deal with those thieves, the will dip into your bank account without authority, They will also stop sending people details to you long before your subscription expires, just to get more money from you, and you cannot contact them,DONT TOUCH THIS ROTTEN SCUM,

6 december 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi John, we have a contact form on our site and we have an email address on site. We also email you, please check the email inbox for the address you used on singles50. You should contact customer service if you've been asked to make an outstanding payment or if you want to cancel a subscription. For subscriptions not in debt, there's a cancellation form on the homepage, that's the website page before log in. Best, Emma.

Beoordeeld met 1 van de 5 sterren

arnaque

A fuir UNE fois inscrit ils ne tiennent pas compte de votre résiliation et vous mettent en recouvrement si vous ne continuez pas votre abonnement .
Moi qui avait miser sut le sérieux et la rigueur des entreprises suisses je suis extrémement déçu .
FUYEZ CETTE ENTREPRISE

28 december 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Thanks for getting back to me. I've taken a look at your account, and we have no record of you contacting us. If you've already sent us a cancellation in time to stop the renewal, please send proof of it to me at trustpilot@singles50.com and I'll review your account. Noel.

Hi! Thanks for your review. I'm sorry, but I can't check your claims as I can't find your account based on this review alone. I've sent you a request for information via Trustpilot. Link to our cancellation form is always accessible at the bottom of our homepage - no need to login. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

Disgusting criminal scammers!

Disgusting criminal scammers. They are hounding and threatening my friend for money after making it virtually impossible to effectively cancel membership, and I can see this is their regular modus operandi. They should be shut down! Gangsters!

18 december 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Rima, thank you for your review. Unfortunately, due to privacy regulations, we’re unable to discuss account-specific matters with anyone other than the account holder. I encourage your friend to reach out to us directly so we can assist her further. Cancellation link is at the bottom of the homepage - no login needed. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

Entreprise malhonnête!

Entreprise malhonnête!
Ils n'ont pas pris en compte ma demande de résiliation qui était dans les délais. Il a fallu trois mails pour avoir un retour et donc me mettre hors délais . Résultats, mise en demeure de payer un abonnement encore plus cher qu'à l'origine et aucune reconnaissance de leur stratégie arnaqueuse. Honteux!!!!!!

22 november 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Lydia! We've tried to make cancellation easy for everyone and the link to our cancellation form is at the bottom of our homepage - no need to login. Unfortunately, I can't find your account to check your case. Could you contact me directly at trustpilot@singles50.com and send proof of your timely cancellation, and I will review your case? Remember to contact from your registered email address. Best, Noel.

Beoordeeld met 1 van de 5 sterren

Jeg meldte mig desværre ind inden at…

Jeg meldte mig desværre ind inden at tjekkede trust pilot ud, men har heldigvis ikke købt noget abonnement eller oplyst konto nummer. Så jeg håber at det trods alt er heldigt før jeg læste anmeldelser her på trust pilot 🤨

19 november 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Steffen, thank you for your feedback! I'd like to encourage you to give us a try—we have plenty of happy customers who enjoy our services every day. No subscription is needed to get familiar with the site, so you can make a well-informed decision, if you want to subscribe to our Premium-membership or not. Cancellation is also made easy, just follow the link at the bottom of the homepage, no login needed. Should you need any help, our support team is here to help. Best, Noel.

Beoordeeld met 1 van de 5 sterren

Attention

Attention ! Site frauduleux ! Je viens de perdre 59 euro ! Comment est-ce possible qu’il soit toujours sur le net . Il faut le dénoncer

29 oktober 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi! I'm sorry to read your review. Unfortunately, I can't find your account based on this review. Could you contact me from your registered email address at trustpilot@singles50.com, so I can have a look at your case? Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

Har försökt att säga upp mitt premium-…

Har försökt att säga upp mitt premium- medlemskap flera gånger. Det händer ingenting. Betalade 697:- först och försökte bekanta mig med sajten. Ingenting är på riktigt. De meddelanden man får är automatiska, inte skrivna av riktiga personer. Jag började ana ugglor i mossen och medan jag försökte att gå ur så hade ytterligare 999:- dragits från mitt konto. Såhär kommer det att fortsätta. Hur kan detta blufföretag få finnas kvar? Jag är arg, ledsen och orolig.

29 oktober 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Ingela, thank you for your feedback. We aim to provide a smooth membership experience, and I'm here to help with any issues you’ve encountered. Please reach out to me trustpilot@singles50.com directly for assistance with your account. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

svindel

for vanskelig og tvilsom oppsigelsesprosess. Har blitt lurt før. Disse opererer under ulike navn

23 oktober 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, you can find the link to our cancellation form at the bottom of our homepage. Noel.

Beoordeeld met 1 van de 5 sterren

Går ju inte få kontakt med kundtjänst

Går ju inte få kontakt med kundtjänst, läs era mail, det kan vara viktigt!

16 oktober 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi! Sorry, but I can't find your profile based on this anonymous review alone. I've sent you a request for more information via Trustpilot. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

Eviter de vous faire arnaquer! Ne vous inscrivez pas

En donnant mon avis, je ne ferai que répéter ce qui a déjà été décrit par d’autres: ce site est à EVITER absolument.

10 april 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Thank you for sharing your feedback. I'm sorry to hear the experience wasn’t what you expected. If you'd like to discuss further, please feel free to reach out to us directly. Noel.

Beoordeeld met 1 van de 5 sterren

Ne jamais s'abonner à ce site

Ne jamais s'abonner à ce site, une fois abonné pas moyen de résilier malgré de multiples essais ils vous débitent votre compte sans raisons. Ce sont ni plus ni moins de gros arnaqueurs. A fouir absolument!!!!

28 september 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Ligot, sorry to hear you had some trouble with your cancellation. I can't find your account with the info in this review, but there is a link to the cancellation form at the bottom of our homepage. Best, Noel.

Beoordeeld met 1 van de 5 sterren

Vilket oseriöst företag som utnyttjar äldre

Vilket oseriöst företag som utnyttjar äldre! Min far var med något år och det var kring 2020 sedan sade han upp prenumerationen. Nu oktober 2024 får han en betalningspåminnelse för en 6-månadersprenumeration med hot om inkasso🤬Alltså, de försöker att lura min gamle far! Nu är dem polisanmälda och vi hoppas att företaget en dag försvinner för gott!

4 oktober 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Marie, sorry to read your review. Unfortunately I can't find a profile based on this review alone and as you mention that the case has already been handed over to an external agency, you need to contact them directly to discuss the case. Thank you, Noel.

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