We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ce site utilise (certainement autant que les autres) des bots pour vous faire la conversation. J'ai par exemple reçu consécutivement 3 questions identiques de supposées personnes différentes : Bonjou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

J'attends le remboursement suite à ma résiliation, j'ai noté une erreur dans leur courrier de prise en compte de ma demande car ils précisent une adhésion en mars 2025 au lieu de mars 2026. Je verrai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Veldig godt skjult Kundestøtte, egenproduserte lokkeprofiler med 67 åringer som ser ut som de er 30 år...latterlig dårlig forsøk på svindel. Styr laaaaaangt unna! Trenger ikke noe svar fra Singles... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Don’t reply to emails overcharged me for a month was meant to be about $19 charged $99! Hey ignored my email asking for a refund. I have sent other emails saying cancel and they are ignoring those too... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Join Singles50, our fast-growing matchmaking service. Take our free personality test and find your perfect partner today!


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

304 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Instämmer med övriga..

Instämmer med övriga.., OSERIÖSA
Gangster , oseriösa
Drar pengar trots avslutat abonnemang
Försöker du ta bort din profil .., så går det inte .., du hänvisas till kundtjänst som inte hör av sig

8 april 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

UPDATE : as you haven't responded, or provided further information about your account, we assume the case has been resolved to your satisfaction. Regards, Emma.

Hi Stefan - but we replied to you already confirming your subscription cancellation and assisting you with your profile deletion, what else do you need help with?

Beoordeeld met 1 van de 5 sterren

Hadde det vært mulig å gi minus 5

Hadde det vært mulig å gi minus 5, hadde de fått dette.
Bare synd jeg ikke fikk med meg alle tilbakemeldinger på hvor dårlig dette er før jeg prøvde tjenesten. Alt som skrives stemmer og det er underlig å lese svar fra leverandør. Jeg prøvde etter noen dager å si opp, det var ikke lett. Jeg har sendt mail, sendt brev om oppsigelse til deres adresse i utlandet. De fortsetter å trekke fra konto, kort må sperres. Har fått krav på 320 euro (inkasso) nå for ubetalt medlemssakp. Det er over 1,5 år siden jeg "sa opp" .
Viktig.
Gå inn på Forbrukereuropa og les om Be2 , singles50 og academic singles.
Bare gi meg en bekreftelse på at saken er avsluttet, Jeg har ikke fått tilbakmelding om krav er stoppet enda. Siste mail er 5. mars. 2024. fra oppkrever.
Alle henvendelser her handler om oppsigelser.
Saken er sendt videre fra min side.
Denne tilbakemeldingen er korrekt. Den forteller min historie og opplevelse med Singles50.
Har i dag 15.mars fått mail fra eCollect AG (inkasso) som singles50 (Be2) bruker til å kreve inn kravet, at de har stoppet / trekker kravet. Ønsker dere som leser dette får hjelp i deres sak.

1 maart 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, as we've already said, if you confirmed your account information we'd be able to check the facts of your case but as you don't want to do that, we'll just have to leave it like it is. If you decide to change your mind and want us to assist you we'll be happy to help. All the best!

Hi Andreas, please confirm your registered email so that we can verify your claims, we believe the debt collection for your account might have been stopped which means your review could be incorrect and as you have not provided proof of account your claims are unsubstantiated. Regards Emma, from Singles50.

Hi Andreas, without knowing the details of your case, all we can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. If you prefer to discuss your case directly and in privacy, we suggest you contact the agency that is writing to you. Thank you, Noel.

Beoordeeld met 2 van de 5 sterren

Je leur ai envoyé un recommandé…

Remboursement obtenu
Faux profils à profusion

27 februari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, thanks for the account info, we've found your account and see that it was cancelled on 10/03/2024, when we received your letter, and we emailed you to confirm the cancellation. We'll pass your comments to our French customer service team and they will be in contact by email. Sorry if you didn't like your matches, all the best for your dating future. From Emma at Singles50.

Hi! We appreciate your feedback, however, we are unable to address your specific concerns without more information. If you still didn't get a reply, you can also contact us on trustpilot@singles50.com. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

Styr unna folkens

Styr unna folkens. Dette er svindel. Tenkte jeg skulle prøve 1 mnd og betalte 799,- Jeg har ikke klart å finne ut hvor man melder seg av. Jeg har ikke fått varsel om nytt trekk, men banken min sier at de har prøvd å trekke meg på nytt. Banken forteller at de har merket Singles50 som svindelside i sitt system, og at de ikke vil kunne trekke meg på nytt. Jeg har fått trusler om inkasso i dag, med en stor knapp BETAL NÅ, og øking av prisen. Singles50 har også ufattelige mange falske profiler, noe som oppleves som utrygt. Jeg kommer meg nå heller ikke inn for å slette kontoen, så kanskje ender jeg opp som fake profil i systemet deres. Hjelpes 😡

20 maart 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Cancellation information including how and when to cancel are online, we also include them in the pay success email and in the GTC link. If you have any questions about your cancellation/ subscription please email us at trustpilot@singles50.com. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

fungerade inte och sa därför upp skiten…

fungerade inte och sa därför upp skiten direkt men ändå drogs det pengar för ytterligare 6 mån

18 maart 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

If you want us to look into this further please email our customer service and we'll check your account. Please mention this review to help us assist you. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

I want to cancel but I can't find any…

I want to cancel but I can't find any option. The website says there is a cancelation form but I can't find any. Can anyone help me out.

10 maart 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, can you please provide your registered email so that we can double check but we think your subscription has already been cancelled hasn't it? Thanks in advance.

Beoordeeld met 1 van de 5 sterren

Clairement de la defecation

Clairement de la défecation.
Des minables qui misent sur quelques pauvres femmes esseulées qui vont payer un abonnement dans l'espoir de trouver l'Amour.
Il suffit juste de s'ouvrir et sourire aux gens.
Pauvres site pitoyables de misérabilisme.
Meetic bien mieux pour pécho !!!!!!!!

2 maart 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Sorry we couldn't find someone for you at this time. We wish you well in your search for a partner.

Beoordeeld met 1 van de 5 sterren

Scammers

Scammers, DO NOT buy the premium scheme they make it extremely difficult to cancel and don’t allow you to remove your profile. They then create exorbitant fees and charge in Euros. They use scary European debt collection agencies. Charged a friend $1,000 New Zealand.

4 maart 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, we have a cancellation link online, sorry if you found that somewhat difficult. Maybe your friend didn't cancel their subscription and didn't pay the fees, we can't be certain without proof of account.

UPDATE: sorry you / your friend don't want to provide your email address(es) so that we can look into the matter. Regards.

Beoordeeld met 1 van de 5 sterren

Faite très très attention à ce site

Faite très très attention à ce site, que des profils allemands et italiens et faux ,j’habite à Genève donc inutile pour ce que je recherche,et surtout les hommes qu’on vous propose sont vieux et moches vraiment affreux , désoler de dire la vérité. Après sois-disant dans leurs conditions général on doit un mois à l’avance envoyer un mail pour annuler le contrat, ce que j’ai fais avec 2 jours de retard car je voulais dégager de ce site au plus vite ne sachant pas que je devais le faire automatiquement ,car ce n’ai écrit nul part dans leur conditions general, c’est faux, résultat ma banque service de fraude a bloqué ma carte bancaire pour cette transaction et maintenant il m’envoie des mail pour des recouvrements qui vont se mettre en place du n’importe quoi sachant que j’ai payée 350 frs pour 3 mois c’est prendre les gens pour des imbécilles. C’est pitoyable de la part de ce site de donner de l’espoir aux personnes célibataires de trouver l’amour et de nous berner ainsi. Vous devriez avoir honte d’avoir créé un site pareil. Shame on you!!!

1 december 2023
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, Please send us your registered email so that we can help you - we can certainly help to cancel your subscription or cancel a debt, as for your opinion on people's looks, that's something we can't help you with. We await further details to be able to assist you. Regards Singles50.

UPDATE: sorry you don't want to share your email with us that we can assist. if you change your mind please contact the customer service team.

Beoordeeld met 1 van de 5 sterren

SVINDEL

SVINDEL
En nettside det er veldig lett og få medlemskap i, men langt ifra like lett å komme seg ut av. Når du sender epost der du presiserer at du ber om at medlemskapet ditt avsluttes umiddelbart, får du raskt svar om at en "kundebehandler" vil ta kontakt med deg(nonsens). Du blir bedt om å gå inn på nettstedet deres...."for i "mellomtiden" har vi noen ofte stilte "spørsmål" på nettstedet vårt som kan være til "hjelp...(?).." Jeg hadde ikke behov for hjelp i oppstarten av medlemskapet.....og jeg trenger det overhodet ikke nå heller. Kortet er sperret....takk for meg

28 februari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, sorry our automated email to confirm we received your request upset you. If you send us your registered email address we'll be able to cancel your subscription for you. We can't help if you don't provide your profile details. All the best Singles50

UPDATE: sorry you don't want to share your email with us, please note we are therefore unable to check your account or cancel your subscription.

Beoordeeld met 1 van de 5 sterren

Jag var inne kort stund på deras sida

Jag var inne kort stund på deras sida. Avregistrerade mig ganska omgående eftersom det var en skitdålig dejtingsida. Nu ett år senare får jag ett brev från Themys and Dyke rechtswälte. De påstår att jag skall betala 656,56 EUR.
När jag går in på mina mejl finns inga konversationer från singels50 bara ett 1 år gammalt erbjudande. jag har ingen inlogg vilket jag alltid skriver upp annars. rent Scam är detta. Kan man skita i deras brev? vad ska man göra?

15 februari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hej Ann,
Vi skulle vilja göra en djupare undersökning av ditt ärende. Vi kommer dock inte att kunna hitta din profil om du inte ger oss mer information om din profil. Vänligen svara antingen på vår förfrågan på Trustpilot eller maila oss på trustpilot@singles50.com.
Tack så mycket

Beoordeeld met 1 van de 5 sterren

Je souhaite vous faire part d'une…

Je souhaite vous faire part d'une expérience désagréable que j'ai eue récemment. Par erreur, je me suis inscrite sur un site web, et malheureusement, j'ai été facturée 179 euros le 31 décembre 2023. Immédiatement après, j'ai envoyé deux lettres recommandées, une par voie électronique et une par voie postale, dans l'espoir que cela accélérerait les choses et qu'on me contacte rapidement. Cependant, aujourd'hui, je reçois un message m'informant que j'ai dépassé le délai de 14 jours pour demander un remboursement. Je suis profondément déçue par cette situation, d'autant plus que je n'ai jamais utilisé ce site de rencontres. Il est évident qu'ils cherchent à tirer profit de cette confusion en faisant traîner les choses pour ne pas procéder au remboursement. Je vous recommande donc vivement d'éviter ce site.

31 december 2023
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Corinne, thank you for getting back to us, according to our records your Premium-membership payment has already been refunded. If you have more questions please don't hesitate to contact our customer service. Thanks!

Beoordeeld met 1 van de 5 sterren

Stay away! You'll never get out!

I prepaid for 6 months and decided to end my sub-scription when they were coming to an end. I sent the cancellation form and that's when the misery started. They insisted that I pay 3000 NOK even to be allowed to cancel my subscribtion. Obviously I refused to do that since my cancelleation was well within the pre-paid period, but somehow they still managed to withdraw the money from my account without my aprroval and since then "customer-service" has been completely unavailable. I am absolutely mortified and don't know what to do at this point. I sure wish I had checked them more thorughly before entering this site.

Edit 9/2: I have received your reply where you urge me to contact customer-service, but it seems that you completely overlooked my mention of customer-service not replying to any of the e-mails I have sent them already, so basically I still don't know what to do?
Yes I have managed to delete my account after you withdrew 3000 NOK from my account without my permission, so obviously now I need a solid guarantee that I have been compltely deleted from your systems. It sure would be nice if customer-service could actually answer me directly so we didn't have to communicate through Trustpilot...

22 november 2023
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, and thank you for getting back to us. We can confirm that your subscription has already been cancelled and your deletion request is being processed. If you've already sent a valid cancellation in time to stop the renewal of your subscription, please send proof of it to our customer service and they'll review your request. If you still didn't get a reply, you can also contact us on trustpilot@singles50.com. Thank you.

Beoordeeld met 1 van de 5 sterren

False advertising

False advertising, site said $9.70 for 6 months, then when I checked my account it was $239.70 debited, lucky I had a good credit card and they cancelled my card and are disputing the transaction, no reciept sent, dodgy as, wish I had read the reviews before I joined up

29 januari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Jill,
it sounds like you have taken the weekly amount we show on our comparison page for the full price. We show weekly/monthly prices on our comparison page so it's easier for you to decide which plan you want to go with. On our payment page, however, we do show the full price before you enter any payment data. If you have any questions, don't hesitate to contact our customer service.
Yours, Singles50

Beoordeeld met 1 van de 5 sterren

Jeg oprettede profil her iaften og…

Jeg oprettede profil her iaften og opdagede i farten at jeg blev trukket over 700 kr på trods af at jeg kun havde accepteret en måneds abonnement til 179 kr
Gid jeg havde tjekket Trustpilot først. 🤬

28 januari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Nina,
Please contact us at trustpilot@singles50.com so we can have a look at your case. Without further information, unfortunately we won't be able to help you.

Thanks for providing more information. Unfortunately, we are still not able to find your profile.

Beoordeeld met 1 van de 5 sterren

Jeg har fått en faktura for 409 Eur!

Jeg har fått en faktura for 409 Eur!! fra Themys & Dyke ..Sååå skummel ut. Det verste er at jeg ikke vet hva betalingen går ut på.
Denne siden er en svindel, og det er ingen e-post å kontakte

23 januari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Without knowing the details of your case, all we can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. All the agencies used follow local law and have the ability to enforce the law in the country of residence. If you prefer to discuss your case directly and in privacy, we suggest you contact the agency that is writing to you.

Beoordeeld met 1 van de 5 sterren

Please help me to cancel my account

Please help me to cancel my account! I have tried emailing and used your contact form but I never get an answer back! But you want money and it is impossible to get out!

19 januari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, we are sorry to read your review. You might receive a response from us to confirm the receipt of your email sent to our customer service, however, we usually respond to your original email within 3-5 working days. If you still didn't get a reply, you can also contact us on trustpilot@singles50.com. Thanks!

Beoordeeld met 1 van de 5 sterren

Har försökt avsluta mitt abonnemang nu…

Har försökt avsluta mitt abonnemang nu flera gånger, utan resultat. Kontakt med kundtjänst som upprepar samma sak. Logga in på ditt konto och avsluta.
Det går inte att avsluta !!!!!
Nu har dom dragit 2976 kronor från mitt konto igen. Hur skall jag göra för att avsluta ??

5 januari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, we're sorry to read your review. Contact us at trustpilot@singles50.com and we can help you with your cancellation. Thanks!

Beoordeeld met 1 van de 5 sterren

SVINDEL!

SVINDEL!
Jeg slettet min profil og sa opp min avtale 11.10.22 pr.mail til singles50 kundeservice. Var inneforstått at jeg måtte betale i oppsigelsestiden. Etter 3 mnd opphørte trekk fra min konto, og jeg anså meg ferdig med kundeforholdet. MEN, etter en stund oppdager jeg at selskapet fortsetter å belaste min konto. De har tappet meg for atskillige tusen før jeg rakk å sperre kortet.
Nå har jeg fått krav og trussel om inkasso for en tjeneste jeg ikke har benyttet meg av siden oppsigelsen.
Jeg politianmelder og ser om nødvendig frem til å møte dem i retten.

16 januari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi, we're sorry to read your review. If you have already sent a valid cancellation in time to stop your subscription renewals, please send proof of your original request to our customer service, they'll review it. Thank you.

Beoordeeld met 1 van de 5 sterren

ESCROCS

Attention ! Ce site est truffé de faux profils. Les escrocs entrent en contact avec vous et engagent une conversation et au bout de quelques échanges ils essaient de vous soutirer de l'argent. Pour éviter ce genre de mésaventure, donner votre numéro de téléphone. Ils vous contact par message. Vérifier alors d'où provient ce numéro. Et généralement se sont des cartes prépayées venant de Onoff Telecom. ATTENTION

11 januari 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

We're sorry, but we couldn't find a profile with the information you provided us.

We don't allow fake profiles, so we're really sorry to read your review. If you could email our customer service, with as much information as possible. They'll look into your claims. You can also report a match online if you're concerned about something.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

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