Sipcarparks Reviews 153

We have just been advised that our private car park for our apartments has gone over to Sippi, I registered my car,eventually, after having to send proof of car ownership, copy of car insurance and a bank statement 🤷‍♀️, have now received a fine for my friend coming to visit for 44 minutes but I can’t get in touch with the company to find out rules for visitors, we have been given no information at all apart from how to register, some residents still can’t register because they get kicked off the system and they have had tickets too. I would not mind but she comes once a week to bring me some shopping as I am disabled.
I would give them. -5 review if the option was there.

The appeal mechanism does not work as it is deemed to be. I parked my car at Sip Car Park in Birmingham. It was full but I was waiting for a space there. The queue time was included in my parking duration which I was not aware of.
When I returned to pick up my car, there were vehicles blocking the way and it took me extra time to get out of the car park. This altogether led me to a GBP60 fine because the ticket time did not cover the duration of my car being on the premises.
No signage, no explicit notice there to indicate that you need to be waiting for a parking space at your own expense. No obvious reminder on the ticket or ticket machines to bring drivers to the attention that waiting time counts.
The appeal is merely a formality. Don't expect much from it. It keeps telling you that it is drivers' responsibility but it never says the car park company has its responsibility to ensure an effective operation!

I am faced with a fine of £160.00 after attending one of SIP car parks. I attempted to pay using three different bank cards but the pay machine would not accept any. Another gentleman was also trying to pay but the machine would not accept his card. The machine was obviously out of order. I left a note on my dashboard advising I had tried to pay. I received a fine through the post with a CCTV image of my car entering the car park. The pay machine was at the entrance and on the CCTV footage. I appealed the fine asking SIPS to review their CCTV where they would see me at the pay machine wearing a gilet after I had entered the car park trying to pay. My appeal was rejected. There is a telephone number for SIP but it is just a recorded message advising they cannot discuss any appeals due to limited staff. All in all SIP procedures are an absolute con and you have no choice but to pay the fine or let it go legal. What is even worse is I have been back to the same car park since the fine and they have replaced the pay machine! My advice is if the machine will not take your payment leave the car park immediately otherwise you will be fined. I will be avoiding their car parks in the future

Scam app that requires you to start a session, select the time duration you require to park, then you have log back in to the app to end the session when you leave. Even when you close it off you get reminders that the session is still open, so you check the app again and your parking session is still open and charging you for hours you haven’t spent. If you’re able to find parking elsewhere…. Please do!
It’s so sad companies like this are still allowed to operate when overwhelming complaints and mentions of scams are underway.

I have written to the company 4 times advising that they have an incorrect address registered to me. They have done nothing to correct it. I am now pursuing the formal complaints procedure. Absolute waste of my time.

Disgraceful company… Parked at SGS Bristol downloaded the crap app. Paid and received a receipt job done….. well no not really received an invoice/fine a month later demanding payment??? Appealed against with proof of their own receipt and appeal was upheld !! Only to receive a bigger fine and demand .. A company who try and swindle people out of money and should be shut down, Shame on any estates who employ this filth to run their parking. Avoid at all costs .. Am I paying am I F****.

They forced me to put this crap app to be able to have permit on my parking in own bay! I paid for penalty now even can't log in there to see if they accept my permit!!! Wttf? I wish they just burn in hell for how they stress people !

tried to pay £60 site I was directed to said it was an unsafe website and not to proceed. Im not paying now out of principle how do i know if its its legit or not?

Discussing ppl I paid for parking still got a ticket no one to speak to horrendous I hope this company goes down.

Never park at a SIPs car park.They are Scammers..thay will fine you even if you have payed for ticket or used the app,and they will reject your appeal.
Would Mark as a -10 if i could.
They should be shut down .

I parked in a SIPPI car park in Dumfries. Downloaded the app and paid, according to the app it all went through. 7 weeks later I get a letter telling me that debt collectors will be used and that if I don’t pay £100 now they will call and take £170.
You can’t speak to anyone it’s all automated. I didn’t get my CC statement until today so had no idea that there was an issue and the payment wasn’t taken. Though I don’t know why. Beware

Don’t use this car park at shaw street Manchester car broken in to while parked there

I’m a blue badge holder and my car and badge are on file with Oxford University Hospitals. I recently was issued a PCN for parking in the disabled lot at Churchill hospital, where I always park and have done for years. I tried to ring SIP but they are unwilling to discuss PCNs on the phone. They refused my appeal without telling me what I did wrong. They should have a way for me to talk to them. Poor service.

Received a £115 payment overdue fine.
Never received the original fine. - Same!!!!

I wonder SIP Parking Limited is a scam company.

"I have been charged for a incorrect parking charge notice, but I have been ignored for appeal process!!!"

I continue to receive another PCN notice even though my car has not been parked in that lot since the first time I was charged for overtime parking. They are asking me to pay £115 for another overdue payment....what a joke is that....

Detail:

In 16th March 2024, I received a "Payment Overdue" letter for a parking violation that I am certain I did not commit.
I did not park my car during their mentioned period, and therefore, I should not be charged any parking or overtime fees. I have never received any parking charge notice through any format, yet the Appeal System indicates that it was issued on 08/02/2024. Consequently, I missed the opportunity to report the issue or appeal within your 21-day permitted time scale. Moreover, they have not provided any photo/ image as proof in their letter, which I cannot believe it is the way SIP to treat their customer like this

Despite I tried to reach out to the company via email to resolve this matter, I have received no response whatsoever. I only received a automatic reply from their email system and mentioned that I need to write another letter to their office.

The lack of communication from SIP parking is concerning and reflects poorly on their customer service. It's disheartening to see a company ignore legitimate inquiries from customers who are seeking to rectify errors in their systems.

Not only did I not park my vehicle during the alleged time frame, but I also never received any prior notification of a parking charge notice, making the situation even more perplexing. It's frustrating to be presented with a demand for payment without any opportunity to address the issue in a timely manner.

I urge Parking Enforcement Services to prioritize customer inquiries and provide timely responses to ensure that such errors are promptly rectified. Ignoring customer concerns only serves to undermine trust and credibility.

Overall, my experience with Parking Enforcement Services has been extremely disappointing. I hope that by sharing my experience, the company will take steps to improve its communication channels and customer service practices.

Lastly, I don't know what can I do for this PCN/ scam, should I pay their mentioned amount of £115 without any confirmation? Should I report to police station for this scam? If you have similar experience like me, please give some advice to me and reply to my review. Thanks.

Received a £115 payment overdue fine.
Never received the original fine.
Had to pay as didn’t want a CCJ
NO OPTION TO APPEAL, CANT CONTACT THEM.
I PAID FOR MY PARKING
I WANT MY MONEY BACK

Took my mum out to the theatre in Manchester and after struggling to park last time I went there, opted to pre-purchase parking online via JustPark.

Arrived at our paid for parking destination and left the car there for 3 hours, 15 mins of our allocated 4 hour slot. Returned to find a PCN stating ‘no ticket displayed.’

Wasn’t too worried at this point as I’d paid online so contacted SIP the following morning with all of the details of the online booking, including screenshots. They eventually responded to say the booking wasn’t in the system and the fine had now increased (while I was awaiting their response).

Also contacted JustPark who stated that they simply make the booking and there’s nothing they can do. Presumably they work together on this scam.

Bunch of cowboys who are clearly operating on the fringes of the law (at best) and need shutting down.

Minus 5 stars is more appropriate for these clowns. I parked for less than 30 mins spent most of that time trying to pay. Bank rejected payment which never happens, maybe they know it's a scam. Tried to call using number on the board waste of time. Stood in the pissing freezing rain trying to purchase via the app then by phone with no success so had to leave. Now been sent a PCN 🤡

After arriving in Harvey Towans car park noticed I was required to download this app to pay for my parking which I promptly did. I was then unable to add a payment card. Eventually it accepted my card but I was then unable to pay for my parking session so I left the carpark after 15min. 8 weeks later I receive a final demand for £170 from a debt collection agency saying I have not responded to the mails I was supposed to have received. They said I should speak to the post office regarding this which I did. Their response was if there was mail for my property then I would have received it! I was left with no option other than to pay this amount. Shocking service from Sippi, avoid at all costs.

Parked here in March 2022, payed via the app.

Its now Feb 2024 and they have been harrassing me to pay £200 for failing to pay £6 despite me paying it.

This Friday i am being forced to attend a Small Claims Court for something i already pay for.

Absolutely disgusting behaviour and hope they get counter sued into oblivion.

Lots of stress, hope the owner gets his karma.

Absolute scammers. Parked my car on gun street Manchester car park and walked into town for something to eat. Paid for 5 hours in cash at around 7pm. Was back in my car and gone by 10pm. One week later I receive a parking notice in the post, claiming I hadn't paid for a parking session. Luckily for me I still had the parking ticket I had purchased in my cars door bin. I challenged it claiming I had purchased a correct ticket and even included a picture of said ticket as proof. Luckily they dropped the charge as a "goodwill gesture" but claimed I had "entered my registration incorrectly". Despite the registration on the ticket being an exact match to my vehicle registration and even the one sent on the charge letter. Clearly I hadn't entered it incorrectly and they were hoping I wouldn't still have my ticket. I was very lucky on this occasion that I kept my parking ticket as they normally go straight in the bin when I leave. If you park here keep your tickets as proof! I can't imagine the amount of other people that have parked, thrown away their ticket then received a fine having no proof of purchase. I'm sure they've had money out of many people using this method. Safe to say I won't be using them again.