sistaco.ca Reviews 

Highly do not recommend. The final end product isn’t great. The customer and shipping times are ridiculous.don’t pay for express shipping. Find it pretty expensive with for what you get and waiting for the product.

I love the interaction Sistaco has with their customers. They are very responsive and take in suggestions for products/improvements! Their product is fabulous, while an investment money wise. It is definitely worth the price!

I had ordered products from sistaco several times and had no issues.
However, I ordered on 1/1/26 and it is now 1/21/26 and customer service has been less than helpful. I have gone back and forth by email with a customer service rep who stated they moved their warehouse so everything is delayed, told to me on the 13th, I asked when then item would ship and they had no idea. I then asked to cancel and was told that’s not an option. So I asked why I couldn’t cancel and get a refund for a product that was not shipped, nor did it even have a ship date. I received a response days later stating it shipped. When I check the tracking the label was created and as of today 1/21/26 still has not left or updated from that status.

If they would have disclosed they were changing warehouses and had delayed shipping that would have been acceptable. They did not and they are taking no responsibility or accountability.

It’s expensive for what it is. It’s no different than the cheaper powder products on Amazon.

Removing the product is difficult and also can damage your nails if not done correctly.

Buyer beware, customer service does not help at all.

After spending a boat load of money on this system, I found it to be messy and time consuming. Oh, but the pots are pretty. They said it saved time...NOT. Some of the powders work better than others and having to rub the crap out of it to get the desired effect, I decided that hema free gel polish is faster and easier. I use builder gel under all my nail applications so I didn't have to remove it with their system as I use a nail drill just until the top application is gone. Thank goodness it wasn't directly on my nails as so many others have had difficulties removing it. I am annoyed with myself that I fell for their adds. Don't waste your money. There are so many other options. If you like powders, Try peppi gel dip powders with gel polish.

Terrible customer service and a product that damaged my nails.
I purchased this product in March 2025 and cancelled the subscription shortly after because it significantly damaged my nails, despite being applied exactly as instructed.
After I was invited to leave a verified review and gave it one star, customer service reached out. What followed was weeks of back-and-forth communication in which they repeatedly sent additional product for me to “try again,” even after I clearly and repeatedly declined.
I contacted them again when I received a notification that another shipment was being prepared, only to be told once more that the product was not responsible for the nail damage and that I should continue using it. The additional product was delivered and immediately returned.
This experience showed a complete lack of accountability and an inability to listen to or respect the customer’s concerns.

Is there not a zero stars? Going on 6 weeks still no product. Paid top price and have thrown my money away. When I emailed it was over a week before any response and all they keep saying is it’s shipped. I could have walked faster so even that response is ridiculous.
I have demanded a refund so now they are ignoring me.
Please do not order. You are just throwing your money out the window and setting yourself up for much disappointed and frustration.

My Sistaco sustainables bring an entirely new dimension to the happiness of my Sistaco experience! These gorgeous press-on nails make having beautiful manicures even easier, especially when you're in a crunch for time - just quickly prep your natural nail, apply an adhesive sticker, apply the sustainable nail and you're on your way!

And being able to add beautiful Sistaco mineral bond powders to these nails to change their look makes them even more versatile - you can design the nail art that you want for any occasion. These are a must-have!

I’ve been using Sistaco products for roughly 12 months now. I have loved every colour I’ve used (Noir Diamonds and Peru being 2 spectacular standouts) and the changes in my nails is phenomenal.

My nails used to split, peel and were weak, even with cuticle oil and hand creams. I haven’t painted them for decades as polish made them soft and I didn’t want to be doing acrylic nails that would cause further damage. Regular use of the elixir has allowed my nails to grow out. It absorbs in and I love the lavender scent. I actually have to cut them now as they get too long! My nails are stronger when I have a colour on, and there are so many to choose from!

I won’t lie, I found removal challenging, but the hub and the erase pads have made that much easier. I’ve gotten better - and faster - the more mani’s I’ve done. Same with applying. My mani’s are a lot neater with the help of the precision edge, and clean up is a breeze with the beautifully scented soaps.

Be warned - if you join the Facebook groups, you will soon have a long list of colours you “just have to have”. I think I made 4 orders during the sales!

The FB groups are great for advice and Sistaco has exceptional customer service. The couple of little issues I had (wrong item sent) have been quickly and easily resolved.

If you’ve been looking at the system but haven’t yet bought, dive in. Practice makes perfect and help is at hand. Would make a great Christmas present too!

Sistaco fine lines are just great, there is so much you can do with them, and now in multiple shades , and with glitter, saves making your own liquid mix to draw your art. As thin or thick as you want. Use and then just set with the lamp. I'm loving them , well worth a purchase. They add the #SistacoMagic to your mani

Every product I have used from sistaco is amazing, I especially love the sustainable nails they are so easy to put on and stay on for ages.

I absolutely LOVE the Sistaco products and how easy it is to use. They have so many different colors to choose from and lots of amazing helpful tools to get healthy amazing and beautiful manicures from home. No more wasting time and money at the salons and damaging your nails. With Sistaco your nails will be healthier! The other best part is the community on their Facebook groups where you get wonderful tips and advice on using the products to so many creative ideas to do your nails. I promise you won’t regret buying and using their products.

This is the best thing ever. I have very thin nails and when they start to grow they peel. For years I was getting gel nails and in time they damaged my nails so I had to stop. Regular nail polish does not stay on my nails. The day after applying I can literally pull it off in one piece. I decided to try Sistaco because they offered an excellent cost on a starter kit and if it didn’t work I would not lose it a lot of money. It as fantastic, it was not to difficult to apply and it lasted almost two weeks which I was thrilled with. I have since ordered 3 more colors and look forward to applying one soon.

Their remover does not work. I had to buff the nail polish off manually because no matter how long you leave the remover on, it doesn't work. The reviews are somehow positive on their Website. They likely remove the bad ones.

From my first order to now i can honestly say that not only are the products easy to use and beautiful colours but everyone i have dealt with have been so helpful and very nice…Sistaco, my bank may not like you but i love everything you do… the one thing i would like to see are the free colour sacets available to buy 😌

I purchased a kit along with an upgrade for which I paid over $200. They did not send me the upgrade and by their own admission it was their fault. I have their emails and screenshots as proof. They said they are "investigating" - but seriously- if it was their fault why would they make a customer wait to send them what they already paid for unless they were money hungry scam artists? You would think a company that cared about its customers would take care of them first when they screw up, but no - apparently Sistaco goes another direction.

Sistaco is a horrible, horrible company, who will delete and block anyone who posts anything negative about the product. Because of this, there are thousands of women who end up spending so much money because they only see the positive posts, only to be let down badly once they start using the product. This is what happened to me!
The majority of blocks are of women only trying to get help with removal, as it's nowhere as easy as they claim and will take more than an hour and it's still not off.
Also, I had issues with nail lifting (and I wasn't the only one) and they deleted all my posts asking for help and contacted me via DMs which was not helpful at all as they basically said I had applied it wrong, even though I applied it as per their instructions!
Not only do they block many women who comment negatively, but they have also managed to have five groups (that I was a member of, but who knows how many others) that have tried to help women with nail issues.
I had to give them one star, but if i could I would not have give ln them any.
Avoid them like the plague!

I absolutely love this product. I have never been one to put colour on my fingernails - it was always a French tip mani at the salon. Not anymore! The colours are so fun and versatile! I love the varying finishes that you can choose from : holographic, metallic, matte, classic. It is definitely a learning curve for someone- like me- who had never tried painting their own nails before.
I also really appreciate the fact that there is zero smell to this product. The only hiccup for me is that the removal process is not the quickest/easiest. But it is well worth it for the joy this system and its results bring me.

Order almost $200 with them for the first order. Well packages arrived missing several items. They expect an email within 48 hrs of getting the package along with pictures which was all provided. The only response I have gotten is we are investigating the reason you are missing items. Well great do the investigation but get me my stuff. It is a gel system that requires a base coat and a top coat. The starter set I ordered which was supposed to include these two items along with 6 colors, the light, 2 mixing pots and the application tool did not include 1 or f my colors r the top coat. It was also missing the mixing pot which I am less worried about as I make lip balms and have several of my own. Also added the pedestal and that was never in the package either. This makes it a basically useless kit because without the to coat you can’t seal the powders to your nails and they just wash off. I have still not gotten a resolution and just keep getting ignored. The company also removes ALL. Posts or messages from all of their Facebook pages that have anything to do with any bad express questions. Stay away from them, use regular mica powder for soap making as it’s the same thing and save yourself a ton of money and complications on getting what you are owned.

Terrible application process, terrible removal product, terrible customer service, terrible experience. They are a bad company, do not buy!

I placed an order and was told 48 hours to get confirmed tracking information, After 5 days with no information I decided to cancel. Now I am so thankful they didn't ship on time. After reading all the reviews looks like I dodged a bullet. Thanks Sistaco for not replying.