Ski Exchange - Boot Lab & Winter Specialists Reviews 

491
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

These guys couldn't be more helpful, for beginners to the pros, couldn't have asked for better service. Took there time to go through a boot fitting and choose me the right boot. If I could give six s... Toon meer

Beoordeeld met 5 van de 5 sterren

Simon was very helpful and refitted my ski boots for me after my purchase 2 years ago It was a very informative and helpful and he took in to account my feedback from usage I also purchased a new... Toon meer

Beoordeeld met 5 van de 5 sterren

Extremely relaxed and friendly service. They took the time to make sure I got the right boots for me. Giving advice and tips without being overpowering or pushy. So pleased with my purchase and will r... Toon meer

Beoordeeld met 5 van de 5 sterren

Such a great, personalised service! My hubby got vouchers for his birthday for new ski boots. Booked an appointment online and came away smiling like a Cheshire Cat with perfect comfortable, moulded... Toon meer

Bedrijfsgegevens

  1. Skiwinkel
  2. Laarzenwinkel
  3. Skireparatiebedrijf
  4. Snowboardwinkel

Geschreven door het bedrijf

Since 1985 the Ski Exchange has provided expert winter sports advice & products. Offering expert boot fitting and an extensive range of ski's, clothing and accessories The Ski Exchange is one of the UK's largest independant ski shops With our on site workshop we can also service and repair ski's & snowboards. 100% employee owned our passion is customer service......... & skiing.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

491 reviews

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4,9

Alle reviews

(491)

61 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Always great service

26 november 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina.
Ski Exchange

Beoordeeld met 5 van de 5 sterren

The ski boot fitting went really well

The ski boot fitting went really well. Am now looking forward to the new ski season.

26 november 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks Tim for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina.
Ski Exchange

Beoordeeld met 5 van de 5 sterren

Highly Recommend!

Had a fantastic experience with my first ski boot fitting.
The team were very welcoming with a huge knowledge base. They took me through the whole process from start to finish and all my needs in a ski boot were met. The price was spot on and was worth every single penny.
If you’re fed up of renting boots and having to swap them at the rental shop 2-3 times because they fit terribly, then The Ski Exchange boot fitting service is for you!

24 november 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks Jack for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina.
Ski Exchange

Beoordeeld met 5 van de 5 sterren

Extremely helpful and knowledgeable of…

Extremely helpful and knowledgeable of all products.
I would highly recommend them from hiring a hat to buying the full works.

24 november 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks for a great review Andrew!

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina.
Ski Exchange

Beoordeeld met 5 van de 5 sterren

Excellent customer service.

They spent a good number of hours fitting us out with all we needed in terms of boots, helmets, goggles and clothing. Will go back to kit out other family members.

24 november 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks Dave for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina.
Ski Exchange

Beoordeeld met 5 van de 5 sterren

Ordered on line

Ordered on line. Items delivered as indicated within the week . Had updates of the order when it was processed and out for delivery. Very good service.

31 oktober 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks for a great review Ian.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina.
Ski Exchange

Beoordeeld met 5 van de 5 sterren

Superb service

5 oktober 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks Chris! Enjoy the skis!

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Excellent Boot Fit

Excellent service with around 3 hours taken for my boot fit. End result is a very comfortable boot that is well suited to my skiing ability.

Really friendly staff and great atmosphere in the store.

3 oktober 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Brilliant - glad you are happy with the fit David. Thanks for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 4 van de 5 sterren

ski poles order

We had some issues with our delivery but Lucy sorted it and the end result was good.

2 oktober 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Glad Lucy sorted everything for you. Thanks for your purchase, and enjoy the ski poles.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Excellent friendly service

Care and attention in getting the boot fitting absolutely right.

27 juni 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks so much Carey for a great review!

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Professional service from experts

Simon has much experience and technical knowledge. It’s gives great confidence in buying boots from Ski Exchange

24 september 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks so much Danny for a great review!

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Service

Tailored expert advice and competitive pricing

24 september 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thanks so much for a great review!

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Really good personalised service

Really good personalised service. Listened well to my own and my daughter's concerns and issues around ski boot fit. Recommended several boots to try and customised to optimise. Recommended!

4 september 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thank you Simon for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Great Service

Have to say the whole process is excellent, the team explain all the stages and ensure that you happy with the comfort in your boots.

5 september 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thank you David for a glowing review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Friendly value not experience

Really friendly, really informative , no pressure - first time I’ve evwr had fitted boots and it was a professional experience

5 september 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thank you Paul for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Ski Boot fitting

100% satisfaction with my recent ski boot fitting experience.. super knowledgeable staff, helpful from start to finish.
Great brand selection also in-store.
Highly recommended.

3 september 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thank you Scott for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Top Marks for Ski Exchange

Top Marks for ski exchange. Simon helped with my daughter’s choice of ski’s. We were missing a crucial piece of information. Millimetre length of boot which was overseas. Once we had a photo of this they fitted the bindings to the skis and shipped the skis to us. Lucy assisted in my helmet fitting guiding me asking which goggles I have so the helmet sat better with them. We have bought ski boots from ski Exchange a few years ago. Fantastic service.

4 september 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thank you Sara for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 5 van de 5 sterren

Excellent Ski Boot Fitting Service

I had already had a boot fitting a few months ago undertaken by Simon and was very impressed by the service and his knowledge. At the same time I obtained a new pair of skis, for which again I was grateful for Simon’s insights.

Based on my previous experience I visited Ski Exchange again with my wife and son. Both required new ski boots. Simon served them and once more his friendly service, attention to detail and knowledge was very impressive. None of us had ever received such an in-depth and thorough fitting service.

Without hesitation I would recommend Ski Exchange.

10 september 2025
Review zonder uitnodiging
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Thank you Graham for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Beoordeeld met 1 van de 5 sterren

Attention aux frais de douanes mentionnés nul part

J’ai reçu ma commande sans problème mais des frais de ports assez élevés…cependant personne ne m y a obligée, je les connaissais en la validant, par contre j ai eu 72 euros de frais de douane… ( obligée de les payer car c était un cadeau et j étais en retard) mentionnés nulle part… j ai écris au site qui ne m a jamais répondu…. Voilà une belle façon de se faire piéger… première et dernière commande pour ma part!

1 september 2025
Logo Ski Exchange - Boot Lab & Winter Specialists

Antwoord van Ski Exchange - Boot Lab & Winter Specialists

Hi Samantha. Thank you for your message. At checkout, orders placed from outside the UK automatically receive 20% off (VAT removal). You also chose to opt out of pre-paying duties and taxes, which is why you later received a customs charge. This process is explained during the shopping journey, and unfortunately, we’re not able to cover those fees on your behalf.
Please do keep this in mind when ordering from the UK. We appreciate your custom and wish you a great season ahead!

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