I inadvertently booked a flight for my elderly mum without checked baggage. I called cheapfly shop late evening ( not holding out much hope of being answered). Abraham was my operator. When I explaine... Toon meer
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Bella phoned to check in with us regarding our flights tomorrow. Bella went through all our flight details, allocated seats and sent details promptly to us, including tickets. All stress & worry of... Toon meer
I purchased a return ticket to South Africa and I realized it only included up to 7 kg of luggage. After I spoke to Abraham he was so helpful to concert my tickets and dates to include up to 23 Kgs of... Toon meer
I was confused about my ticket, which was purchased on the 26th. I could only take 7 kg, which was not sufficient for me, so I approached the customer service of CheapFly. This gentleman, Abraham, spo... Toon meer
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Kia was Amazing
Kia was Amazing! As I was so nervous she kept me at ease - Brilliant!!
Radhika is good and she guided a good
Fabulous customer service
I was struggling to resolve an issue with my contact details at the airline. I got through to Freya at Cheapfly who understood my problem, promised to resolve it and promised to call me when she had resolved it. Within 30 minutes Freya called me back and i was able to log on with the changes she had instigated. This is what excellent customer service is about- taking responsibility to resolve the problem, resolving it and then contacting the customer to update. Thank you Freya
FRIYA the agent who assisted us late in the night after 9pm and managed to to get a place for my self and my wife
Assist his customers even late in the night to make sure that everything is ok
Monica was polite calm and friendly and…
Monica was polite calm and friendly and was able to solve all my queries efficiently. Thank you monica
Freya was really helpful
Freya was really helpful. She solved my enquiry swiftly and efficiently.
Monika was really nice and she did a…
Monika was really nice and she did a fantastic job helping me answer my query as quickly as possible
Good i am very happy with the service …
Good i am very happy with the service thank you 😊
Tasha was very helpful and…
Tasha was very helpful and professional. Thankyou12/08/25
Radhika was given good service and…
Radhika was given good service and explanation.
Thank you Olivia
Thank you Olivia you have been very helpful with our boarding passes.
Molly Rai isexcellent in dealing with…
Molly Rai isexcellent in dealing with my queries. Highly recommende
Great customer service make me easy to…
Great customer service make me easy to understand and help me to request window sit for me, going and return. Thanks for your help KIA
Naira was extremely helpful and took…
Naira was extremely helpful and took care of all aspects of our booking. TbLs you so much.
Ms Batra was very helpful in assisting…
Ms Batra was very helpful in assisting us throughout the whole process.
Aarzu was great in her dealing to help…
Aarzu was great in her dealing to help me with my booking she was professional and swift.
Very helpful staff
Very helpful staff, helping you on all stage from booking a flight till departure
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