Slapsta Reviews 

104
•
TrustScore 2 uit 5

2,1

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Beoordeeld met 1 van de 5 sterren

Placed a custom order a month ago, never received proofs to approve the printing. Everyday, the respond with a different excuse and a different day. Still nothing. They don’t deliver like the used to... Toon meer

Beoordeeld met 1 van de 5 sterren

Shit service, cant trust him completely do no buy anything from here please you will get ripped off and regret it. im not the only one saying these things plenty of others have left rubbish reviews he... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered from slapsta great service and communication from there team. My order arrived well packed and undamaged. Would definitely order from these guys again Ash 👍

Beoordeeld met 1 van de 5 sterren

Avoid. I used this company years ago and they were good, but that's not the company they are now. We placed a custom order worth £2,500 over 10 weeks ago and still haven't received it. Every time we c... Toon meer

2,1

Slecht

TrustScore 2 uit 5

104 reviews

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2,1

Alle reviews

(104)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

This was my first time working with …

This was my first time working with SLAPSTADESIGN I’ve worked with various other graphic design groups and not felt as taken care of as I have with this design company. Not only were they timely but very responsive if I wanted something changed I did not feel like it was an issue but rather a great idea and there was no problem meeting what i needed. I would recommend this company to anybody looking for a design that is high-quality and the designer is very attentive and timely.

27 oktober 2020
Review zonder uitnodiging
Logo Slapsta

Antwoord van Slapsta

First of all, thanks for your order! And thanks for the kind review - It means a lot to our team you took the time to write this for us. I hope we can do more business in the future!

Beoordeeld met 5 van de 5 sterren

Have used slapsta for nearly 4 years…

Have used slapsta for nearly 4 years Now very professional and always a excellent service, 100% Would recommend to anyone and everyone, staff are very helpful and fast to respond, fantastic company.

27 oktober 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

UNPROFESSIONAL AND RUDE

Unprofessional and rude. I was cursed and insulted by an employee. My order was placed and paid for however, I never received it. Be advised There are A LOT OF FAKE/SELF 4 and 5 star REVIEWS IMHO of this company posted here.

23 oktober 2020
Logo Slapsta

Antwoord van Slapsta

(Updated Reply)

Hi Pete,

We’re very sorry to read this, and we regret that your experience left you feeling this way. Speaking to customers with professionalism and respect is something we take seriously, and is the reason i have been brought on board. It is disappointing to see this feedback, even some time later.

We are genuinely concerned, and somewhat confused, that this was not addressed in a way that gave you more confidence in us. That is not the standard of service we want to be known for.

UPDATE: Even though this is a historical review, we would still really appreciate the chance to put things right. If you get in touch with us, we would be happy to review what happened and discuss a suitable goodwill gesture, whether that means free products, account credit, compensation, or another fair solution to help restore your confidence in us.

Please contact our office directly or email callum@slapsta.com
with any details you still have, and we will look into it personally. We would genuinely value the opportunity to make amends and hopefully welcome you back.

Beoordeeld met 5 van de 5 sterren

Excellent

Having been working with Slapsta for the last few years now there always my go to for prints! quality always second to none, friendly, helpful, honest and professional staff always happy to offer advice and pointers on my designs and nothing ever too much hassle, would definitely recommend for all your printing needs!

28 september 2020
Review zonder uitnodiging
Logo Slapsta

Antwoord van Slapsta

Hi CJ,

Thank you for taking the time to leave us a 5* review. The great feedback really means a lot to us. I will be sure to pass the message on to our design and print team.

We look forward to working on more projects in the future with you!
Kind regards,

SLAPSTA

Beoordeeld met 5 van de 5 sterren

Great service

Great service, original designs, highly recommended

22 september 2020
Review zonder uitnodiging
Logo Slapsta

Antwoord van Slapsta

Hi Sam,

Thank you for taking the time to leave us a 5* review. We're really pleased you're happy with your order!

We look forward to welcoming you back to our online store again soon.

Kind regards,

SLAPSTA

Beoordeeld met 5 van de 5 sterren

Great team at slapsta

Great team at slapsta, called in gave them ideas and they handled everything and gave great advice Great prices had everything I need Delivered on time, fast replies,very friendly would recommend 10/10 thank you guys

19 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I WOULD GIVE MORE STARS IF I COULD

Placed many orders with slapstadesign, the design service is great and the staff are really helpful. The finished product quality is always perfect and always arives on time with no delays. I have also recommend slapsta to many friends and they all agree with how professional the whole team are. Big thank you to Mr slapsta and his team

19 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Team

I’ve worked with slapsta from the beginning many years ago And the customer service I receive is second to none! The quality of the prints and the delivery of the items are always of the highest order, if any issues ever occurred they were resolved almost immediately without any delay. I would like to say a big thank you to the slapsta team!!

19 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5*****

I’ve worked with Slapsta for approx 3 years. I’ve bought ready-made items and also used the design service both of which are fast and unreal quality. A lot of the time I have no idea what I want but the end result is always amazing. Without Slapsta theres just no way my product would have the same impact on the consumer and I’ve never seen the Slapsta style of design replicated anywhere else. Shipping is always rapid and communication is easy and quick. I’m dyslexic so I find it difficult to communicate my ideas clearly sometimes but its never an issue

19 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really good experience working with…

Really good experience working with slapsta, was really picky with my design but they were all patient and adjusted my designs for me when asked. Print quality was amazing and mylars were spot on.

Couldn’t fault the service I received!!

Thanks again!

18 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficient & Effective

I had no idea for a design when I approached the designers, but very quickly they came up with something I love. They processed my order efficiently and effectively, 110% recommend to anyone who decides to use this service.

18 september 2020
Review zonder uitnodiging
Logo Slapsta

Antwoord van Slapsta

Hi Luke,

Thank you for taking the time to leave us a 5* review.

I have forwarded your kind message to our design team, and i look forward to welcoming you back to work with us on any future projects.

Kind regards,

SLAPSTA

Beoordeeld met 4 van de 5 sterren

Print came fast had small problem with…

Print came fast had small problem with print (my fault) but was resolved quickly and they did not have to fix it for me so I appreciate that. Thanks slapsta!!!

18 september 2020
Review zonder uitnodiging
Logo Slapsta

Antwoord van Slapsta

Hi Luke,

Thank you for taking the time to leave us a 5* review. Im glad we managed to get the issues with the print resolved for you.

We look forward to welcoming you back to our online store again soon.

Kind regards,

SLAPSTA

Beoordeeld met 1 van de 5 sterren
Logo Slapsta

Antwoord van Slapsta

Hi Pete,

Thank you for taking the time to leave us a review. Your feedback is really useful for helping us improve our service for our customers.

We're sorry to hear that you weren't satisfied with the customer service you received. We'll pass your comments on to our customer service team to help improve our service for the future.

If you could please leave a reference or order number, we will look into what happened for you.

Thank you again for your feedback.

Kind regards,

SLAPSTA

Beoordeeld met 1 van de 5 sterren

Have used many times before but will…

Have used many times before but will never use again! *AVOID*

1 juli 2020
Logo Slapsta

Antwoord van Slapsta

(Updated Reply)

Hi TJ,

We’re very sorry to read this, especially from someone who had ordered with us before. We always value repeat customers, and i was hired to ensure that these situations do not happen. It is disappointing to see that your experience left you feeling unable to use us again.

UPDATE: Even though this review is historical, we would still love the chance to make things right. If you contact us, we’ll happily look into the issue again and discuss a suitable goodwill gesture, whether that is free products, account credit, compensation, or another fair way to restore your confidence in us.

Please email callum@slapsta.com
and we’ll review everything personally. We would genuinely appreciate the opportunity to turn this around for you.

The first version is stronger if you want it to sound more polished and company-safe.

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