Slice Mobile Reviews 

Slice uses the EE network so it’s generally reliable & data connection was excellent. That said, customer service is dire: I experienced issues while in Europe & spent 30+ mins via online chat (the only way to speak to customer support) only to troubleshoot the issue via Chat GPT myself (incorrect APN). Subsequently I experienced issues with my voicemail-messages being left with no notification or text alert. All in all good network if you don’t place emphasis on customer service & DIY all your IT/connection issues.

I loved my experience with slice. Great network coverage and fair pricing. A useful two week trial.

I have been with Slice for a little over a year, service has been faultless.
Thank you

Had to change my plan and the team at Slice sorted it quickly for me, no bull, just got it done quick and easy.

Great team! Very helpful and responsive to any query’s.
Overall great coverage very rare im without signal. Super fast internet 114mbps download last time I checked. On my phone aswell!
Would recommend as it’s not expensive

Never Had major issues with it. The pricing is good. When your communicating with the customer service team it feels like your talking to real humans unlike other SIM providers. Good company sad to see it go

Stay away from this Company they take your money then Terminate your account, go with a well known company that you know you can trust as believe me this isnt one of them

Great network. Works like EE!!

I really like being part of a small start business.
There have been a couple of initial glitches but I think that’s more to do with the general e-sim technology.
The customer service is the reason I have continued to stay, as they respond immediately, are really kind and helpful. I really appreciate getting an answer straight away rather than going through AI or call centres.
It’s also affordable!

Rubbish dodgy incompetent

Fantastic service, easy setup and great CS. Prices are great compared with other providers. EE network too. Have never had any issues.

Tobi sorted my enquiry out fast and was so easy to talk to, top service

I took the option to trial Slice Mobile and I have to say, I am impressed! Running in the EE network, I live in Llandudno, north Wales, which the town centre is notorious for poor signal coverage with other networks, but EE's signal is really good. Fast 5G speeds, I have reluctantly just transferred to this network from VOXI Mobile, which went smoothly without any snags. I will be recommending this network to my family and friends. I took the £15 60GB offer. So far so good! Well done Slice Mobile for such a smooth transfer.

Benny and the Slice team are legends! They go out of their way to help the best way they can 👌

Overly expensive with service below average standard. Doesn’t include many features that other companies have. Customer service is useless, frequent technical issues which they cannot solve and a very backwards approach to dealing with enquiries

Good mobile phone company

Its a good product

Very disappointed with Slice Network due to misleading trial eligibility and lack of transparency.

I previously used Slice, then left the network. Five months later—well beyond the 90-day grace period stated in their own terms—I ported my number back from a different provider using a new PAC code, expecting to be treated as a new customer.

At no point was I informed that I would not receive the free trial. The only indication was within the application, which showed “trial ended” after my number had already been ported, despite no trial being applied in the first place.

This appears inconsistent with Slice’s own terms, which state that customers who leave and rejoin after 90 days are treated as new customers. Showing “trial ended” without prior notice or explanation is misleading, especially once porting is complete.

As a result of this experience, I have now applied for another PAC code again. If returning customers are not eligible for a trial, this should be clearly communicated upfront and before porting, not revealed only after the fact in the app.

As a Founding Slicer, I can honestly say this is a great mobile network to be with.

The standout feature is the cashback you get at the end of the year. It’s a genuine reward for loyalty that you won’t really find anywhere else.

Plus, they are sometimes offering "free things" and community perks—it actually feels like they care about their customers.

Performance-wise, it piggybacks on EE, so the coverage and 5G speeds are some of the best in the UK. I’ve never had a connectivity issue, and on the rare occasion I’ve needed help, the customer service has been great.

If you’re looking for a network that gives back instead of just taking, Slice is it.

I have an ongoing network issue in my area that's affecting my calls and the receiver cannot hear me at all the staff are very friendly and helpful trying to get this resolved and provided me a free months of service for the inconvenience