The Slinger Bag has been one of my more frustrating purchases. The product is poorly designed, which makes it frustrating to use and therefore useless. So many things don't work, from the power fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ich bin sehr zufrieden mit meiner Slinger Padel Bag. Leider war der Ball Collector nach 6 Monaten kaputt, aber der Kundenservice hat fantastisch reagiert. Das Teil wurde anstandslos und innerhalb weni... Toon meer
Bedrijf heeft geantwoord
Pickleball machine has worked great. Provides many settings that allow you to focus on many types of shots. Seems to be well constructed. Battery is easily removed for charging and storage in a clima... Toon meer
Bedrijf heeft geantwoord
Everything works as I expected, and I'm very happy with it. Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved. Aesthetically, the orange & black c... Toon meer
Bedrijf heeft geantwoord
4,1
Goed
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van Slinger Bag
Hi Mark,
Thank you so much for taking the time to leave such a kind review!
We’re thrilled to hear you had a great experience with our customer service, shipping, and product. Your feedback means a lot to us, and it’s always rewarding to know our efforts are making a positive impact.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Pickleball Slinger
I bought the Pickleball slinger pack including the ball machine about one month ago. The machine is working great. However, the ball tube broke after only five uses. I called and they asked me to send them pictures and they immediately approved a warranty replacement and shipped it out immediately. I received it within three days. The service was excellent, and I would recommend Slinger as a reliable and trustworthy company who stands behind their products.
3 april 2025
Antwoord van Slinger Bag
Hi Brad,
Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying your Pickleball Slinger Pack and that the machine is working great for you. We’re sorry to hear about the ball tube issue, but we’re glad our team was able to resolve it quickly and to your satisfaction. Your kind words about our service truly mean a lot. Thanks again for recommending us—we’re grateful to have you as part of the Slinger community!
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Calll or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Great company and product
2 april 2025
Antwoord van Slinger Bag
Hi Kevin,
Thank you so much for taking the time to leave a review on Trustpilot!
We're thrilled to hear you think we're a great company with a great product. Your kind words mean a lot to us and inspire our team to keep delivering the best experience possible.
If you need any assistance, feel free to reach out to our support team through any of the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Mark,
Thank you so much for taking the time to leave us a review — we truly appreciate your kind words! We’re so glad to hear that you had a great experience with our service. At Slinger, we’re committed to making sure every part of your journey with us is smooth, supportive, and satisfying.
Whether you’re just getting started or you’ve been with us for a while, we’re always here to assist you with anything you might need. If you have any questions or run into any issues, don’t hesitate to reach out — we’re just a message or call away!
Here are the best ways to get in touch with our support team:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
We’re always happy to help and love hearing from our Slinger community.
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Gura Miah,
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear that you’re enjoying your Slinger Bag. We designed it with passionate players like you in mind, so it’s always great to know it's making a positive impact on your tennis experience.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
One ongoing problem with this company
The machine was fun and useful for about 2 years. The battery since died, and I’ve been waiting for a replacement for the last 2 years.
Since they over complicated their battery design, they are unable to provide replacements. Otherwise, they are just hoping people are dumb enough to buy another bag.
The worst part is they use the same battery in all their bags; and they have no problem selling new bags.
21 april 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Brian,
Thanks for taking the time to share your feedback — we're really sorry to hear about your frustration.
We wanted to clarify that the replacement battery was actually in stock and available from January through March of this year. We’ve been working hard to improve availability and make the process easier for our customers, and we’re sorry if that window was missed or unclear at the time.
You're absolutely right that the same battery is used across our bags — and that's exactly why we aim to keep replacements in stock. We understand how important it is to keep your bag running and would never want you to feel forced into buying a new one.
If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
This product is a game changer
This product is a game changer. Very easy to use, came packaged well. Love the different settings. Great value for the price point. Very satisfied customer. Worth the wait for it to come back in stock.
26 maart 2025
Antwoord van Slinger Bag
Hi Kelsa,
Thank you so much for your amazing review on Trustpilot!
We’re absolutely thrilled to hear that you’re loving the product and found it easy to use. It means a lot to us that you found it worth the wait and a great value for the price—comments like yours truly make our day!
If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Please read before buying any Slinger…
Please read before buying any Slinger bag! Whilst the machine has potential the after sales set up is truly woeful. Especially in the UK. My machine is 3 years old and needs a new battery. Not available and no date to say when they will be available.
For the cost of the machine I am sure anyone would agree that this is unacceptable.
Not only can Slinger US not tell you when they become available, they also state that the uk supplier has ‘the option’ to purchase batteries, implying that they can choose not to. This issue has now been going on for 6 months- 1st reported cases in the US November 2024.
Slinger clearly have batteries to put in new bags but don’t care about existing customers.
16 april 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Stephen,
Thank you for your feedback and for taking the time to share your concerns.
We're sorry to hear about the frustration you've experienced regarding the battery replacement for your Slinger Bag. We understand how disappointing this must be and completely appreciate your concerns.
As your machine is located in the UK, the best course of action would be to reach out directly to our UK distributor, who manages parts availability and after-sales support in your region. They will be best positioned to provide updates and assist with your request.
UK Distributor Contact Details:
Framework Sport LTD
www.frameworksports.com
At this time, we are still waiting to receive an update regarding the replenishment of battery stock. We completely understand how inconvenient this delay is and sincerely apologize. Unfortunately, we are unable to remove batteries from our current launcher inventory, as these units are sold as complete sets. Replacement batteries were restocked in the USA in January 2025 and remained available until mid-March 2025 when they sold out. It’s possible there may have been some confusion, as they were not continuously out of stock since November 2024.
If you need any further assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
My drilling partner
I bought my slinger about a month ago and it has been nothing but great. It does the drills I've been looking for and with the 60 balls and the slinger ball picker included made my drilling even better. I highly recommend it and the cost is very affordable. Thank you Slinger for my drilling machine ❤️.
24 maart 2025
Antwoord van Slinger Bag
Hi Victor,
Thank you so much for taking the time to share your experience with your Slinger Bag!
We’re thrilled to hear that it’s been a great addition to your training and that the included 60 balls and ball picker have made your drilling even better. It's always wonderful to know that our product is helping players like you get the most out of their practice.
Your recommendation means a lot to us, and we’re so glad you’re enjoying the value and performance of your Slinger. ❤️
If you ever need any assistance or have questions down the road, please don’t hesitate to reach out. We’re always here to help!
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available at www.slingerbag.com
Thanks again for being part of the Slinger community!
Warm regards,
The Slinger Support Team
You don’t answer emails on the weekend
You don’t answer emails on the weekend. You don’t have batteries to fix my issue.
24 maart 2025
Antwoord van Slinger Bag
Hi Seth,
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and understand how frustrating it can be when you're facing an issue and need support.
Just to clarify, our customer support team is available Monday through Friday, from 8:30 AM to 4:30 PM EST. We’re currently closed on weekends, but rest assured we’re here to assist you as soon as we’re back online during the workweek.
Regarding the battery issue you mentioned, we understand the inconvenience this may have caused. At the moment, the batteries are temporarily out of stock. However, we will notify you as soon as they are back in stock so you can get your Slinger back in action as quickly as possible.
We truly appreciate your patience and understanding. If you have any further questions or need assistance in the meantime, feel free to reach out via email, phone, or live chat during our business hours:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available at www.slingerbag.com
Thank you for being a part of the Slinger community.
Warm regards,
The Slinger Support Team
Antwoord van Slinger Bag
Hi Karl,
Thank you for taking the time to share your feedback. We're glad to hear that your experience with our service was adequate, though we always aim to go above and beyond for every customer. Your input helps us identify where we can improve and better serve our community.
If there’s anything specific you feel we could have done better, we’d love to hear from you. Your insights are incredibly valuable in helping us enhance our service.
In the meantime, if you have any questions, concerns, or need assistance with your Slinger Bag, please don’t hesitate to reach out to our support team. We’re always here to help:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We truly appreciate your support and look forward to serving you even better in the future!
Warm regards,
Slinger Support Team
I ordered a replacement battery
I ordered a replacement battery. When trouble-shooting the non-working battery, I learned that I did not properly care for the original battery (I left the battery plugged in 24/7). The unit works great again, but this was a costly mistake on my part. I feel that a sticker on the unit, where the recharge cord is plugged in might help inform and remind users of the care needed for the battery.
13 maart 2025
Antwoord van Slinger Bag
Hi there,
Thank you for sharing your experience with us on Trustpilot. We're happy to hear that your unit is working great again, though we understand that the situation was a costly learning experience for you.
We truly appreciate your suggestion regarding a reminder sticker to help inform users about the proper care of the battery. Your feedback is incredibly valuable, and we will certainly take it into consideration for future product designs. Providing clear guidance on battery maintenance is important to us, and we will explore ways to have this information in more places than just the user/battery manual.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support Team
Antwoord van Slinger Bag
Hi Francisco,
Thank you so much for your fantastic review! We’re thrilled to hear that you received your product quickly and that you’re loving it.
Your satisfaction is our top priority, and we’re so glad to see we met your expectations.
If you need any assistance in the future, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support Team
Impressive Slinger Bag for Pickleball
Fast shipping and the machine arrived well packaged with no issues by way of damage. I love the Slinger but there are some issues. The remote’s range is still weak, this after I adjusted the antenna as suggested. For instance if I need to turn off the launcher I need to be closer than net distance. Sometimes next to the unit. The timer function is also spotty. Mainly at the fastest feed. It will often pause throughout its cycle. Occasionally stopping altogether, this happens rarely however. The ball retriever broke early on, not the pickup function but the knobs that hold the two pieces in place. I duct taped them together thus I now carry it separately from the bag. Feel free to contact me if you wish. I use it five days a week or more.
13 maart 2025
Antwoord van Slinger Bag
Hi Kevin,
Thank you so much for taking the time to share your experience with your Slinger. We’re glad to hear that the shipping was fast and that your machine arrived safely and well-packaged. It's great to know you’re enjoying using it regularly!
We also appreciate your candid feedback about the remote range, timer function, and the ball retriever. Your observations are incredibly valuable, and we apologize for any inconvenience these issues have caused. It’s important to us that every part of your experience meets your expectations, and we’re actively working to improve in these areas. Please reach out to our support team through the following channels so we can assist with the broken ball retriever:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
FINALLY back in stock!
It arrived quickly & in perfect condition. I hated that it was not in stock for almost a year, but that also told me it was a popular item & there must be a reason why it wasn't available. I had borrowed a friend's earlier & knew it was a terrific product, so I was willing to wait.
20 maart 2025
Antwoord van Slinger Bag
Hi Kelly,
Thank you so much for sharing your review. We’re thrilled to hear that your Slinger arrived quickly and in perfect condition!
We truly appreciate your patience during the wait while the product was out of stock. You're absolutely right—it’s been a popular item, and we're so grateful for customers like you who were willing to hold out for it. It’s great to hear that you had the chance to try a friend’s Slinger beforehand and knew it was the right fit for you.
If you ever need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Slinger Pickleball machine is the BEST!
I bought the pickleball Slinger and absolutely love it! All of the Clemmer Classic Pickleball Instructors and their players have seen great gains to their games! It’s lightweight and easy to use!
17 maart 2025
Antwoord van Slinger Bag
Hi Staci,
Thank you so much for your wonderful review of the Pickleball Slinger! We’re thrilled to hear that you and the Clemmer Classic Pickleball instructors and players are seeing great improvements in your games.
It’s fantastic to know you find the Slinger lightweight and easy to use. Your feedback inspires us to keep delivering high-quality products.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Vale cada centavo
Amei o produto. Ele faz absolutamente tudo o que promete e ainda tem um ótimo custo benefício.
Recomendo
12 maart 2025
Antwoord van Slinger Bag
Prezada Sara,
Muito obrigado pela sua maravilhosa avaliação! Estamos muito felizes em saber que o produto atendeu às suas expectativas e que você teve uma experiência positiva conosco. Seu feedback é muito importante para nós, e realmente apreciamos o seu apoio.
Se precisar de qualquer assistência, sinta-se à vontade para entrar em contato com nossa equipe de suporte pelos seguintes canais:
Email: support@slingerbag.com
Telefone ou SMS: 856-617-5931
Chat ao vivo: disponível em nosso site www.slingerbag.com
Estamos sempre à disposição para ajudar!
Agradecemos novamente pela sua avaliação e esperamos sempre poder contar com você.
Atenciosamente,
Slinger Support
Antwoord van Slinger Bag
Hi Mark,
Thank you for your feedback! I’m sorry to hear that you’re experiencing difficulties with your launcher.
I checked our support records, and it appears we haven’t received any previous inquiries from you regarding this issue. To assist you more effectively, could you please reach out to our support team using the contact options below?
If possible, include a video demonstrating the launcher’s behavior, as this will help us diagnose the problem more accurately.
Contact Information:
• Email: support@slingerbag.com
• Call or Text: 856-617-5931
• Live Chat: Available on our website at www.slingerbag.com
We’re committed to helping you and look forward to resolving this issue as quickly as possible!
Best regards,
Slinger Support
great little unit
great little unit. I have already improved on my "push" shots. Plus my backhand returns has improved tremendously.
10 maart 2025
Antwoord van Slinger Bag
Hi Robert,
Thank you for taking the time to share your experience with our product on Trustpilot! We're thrilled to hear that the unit has made such a positive impact on your game, especially with your "push" shots and backhand returns.
Your feedback means a lot to us, and we're glad to know you're seeing improvements. If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Kimberly,
Thank you so much for your positive review!
We’re thrilled to hear that you’re enjoying our product and that it works as advertised. Your satisfaction is our top priority, and we appreciate your support!
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
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