The staff is impeccable, all my experiences have been extremely pleasant. Absolutely outstanding in every context. Cesar, Rochie, Lewy, Andrew especially but all of the customer service interactions a... Toon meer
Bedrijf heeft geantwoord
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Not enough bonuses and awards for vip players. Bonuses that are awarded with deposits and also counted against vip players not allowing for an additional bonus to be awarded. VIP host Rochie, Elle, Ka... Toon meer
Bedrijf heeft geantwoord
*quick update, they eventually canceled my initial deposit, though it took a little "convincing" to make it happen. I still feel they are deceptive and scammers, but just being honest. I got in a... Toon meer
Seen site slots and casino advertising as a affiliate of a local casino. Its obvious it's a cover for steeling people's Debit card numbers. Crypto wallet info as well. They only pay people some to ver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to SlotsandCasino your home for the best casino action experience in the industry.
Contactgegevens
Verenigde Staten
- support@slotsandcasino.ag
- slotsandcasino.ag
Houd rekening met het volgende
2,6
Slecht
236 reviews
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Heeft 95% van zijn negatieve reviews beantwoord
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The staff is impeccable
The staff is impeccable, all my experiences have been extremely pleasant. Absolutely outstanding in every context. Cesar, Rochie, Lewy, Andrew especially but all of the customer service interactions and host have been the main reason I choose this casino over all others. I play with tjem every day for this reason. They really know how to take care of me and make my gaming here what it is. No other casino has this level of care and hospitality
23 oktober 2026
Antwoord van SlotsandCasino
Hello Nickgiggglestick,
Thank you for such an incredible review! We’re thrilled to hear that Cesar, Rochie, Lewis, Andrew, and the rest of our team have made your experience so special. We’ll be sure to share your kind words with them!
Knowing that our team’s care and hospitality keep you coming back means the world to us. Thank you for being part of our community!
Best regards,
Casino Experience Team
I enjoy playing on this site
I enjoy playing on this site. The games are great! The only thing I don’t like is that it takes a bit to receive your payout. I’ve played other game sites and they pay within 24-48 hours.
23 oktober 2026
Antwoord van SlotsandCasino
Hello Carolyn,
Thank you for sharing your feedback!
We’re happy to hear you’re enjoying our games, though we understand how waiting longer for a payout can be frustrating. We appreciate your feedback on withdrawal times, and we’re proud to offer a generous variety of bonuses and promotions to bring extra value to your experience.
Thank you for being part of our community. We truly appreciate your support!
Best regards,
Casino Experience Team
This Casino is complete BOGUS!!
This Casino is complete BOGUS!!! AFTER YOU WITHDRAWL THEY TURN YOUR STATUS TO SKILLED PLAYER AND TAKE AWAY ALL BONUSES AND REWARD POINTS!!! AND THE WORST PART IS ITS IMPOSSIBLE TO WIN ON THE SLOTS AFTER THEY PUT YOU AT SKILLED PLAYER!! THEY WILL CLAIM THAT NOTHING CHANGES. I HAVE NOT WON ON THIS SITE FOR OVERV2 MONTHS NOW EVER SINCE I CASHED OUT.. THEY CHANGED MY STATUS TO SKILLED PLAYER AND THEN THERE SLOTS PROCEEDED TO TAKE OVER 7 GRAND IN 2 MONTHS... AND I ONLY BET .50 CENTS AND A DOLLAR!!! JUST BEWARE PEOPLE AFTER YOU CASH OUT JUST WATCH AND SEE THE DIFFERENCE OF PLAY ON THERE SLOTS... IT IS NIGHT AND DAY... AND NO THIS IS NOT A BAD STREAK.. THIS IS THEM ALTERING THE SLOTS ONCE YOU CASH OUT!!! I HAVE LOST OVERV 7K IN 2 MONTHS AND HAVE NEVER BEEN OFFERED A SINGLE DOLLAR AS A BONUS OR REWARD!!! ONCE YOU CASH OUT AND GET LABELED A SKILLED PLAYER YOU GET TREATED LIKE COMPLETE TRASH AND ITS IMPOSSIBLE AND I MEAN IMPOSSIBLE TO WIN!!!! YOU NEED A MIRACLE TO WIN ON HERE AFTER CASHING OUT!!!
23 oktober 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Rich,
Thank you for sharing your feedback.
We’d like to clarify that bonus eligibility is not determined solely by whether a player makes a withdrawal. As you’ve successfully won on multiple occasions while using bonuses and have also withdrawn winnings, your account’s bonus eligibility reflects our promotional policy, under which bonuses are reserved for players who may benefit from additional support in getting started.
Regarding your concerns about game outcomes, each gaming session can yield different results depending on the game’s Return to Player (RTP) and volatility. Previous wins or losses do not guarantee future results, and we understand that extended losing streaks can be frustrating.
You can continue to enjoy our full games library and access our withdrawal services when you win. Without bonus wagering requirements to fulfill, eligible winnings can be withdrawn without promotion-related restrictions.
If you would like personalized game recommendations or would like our team to review your account history and address your concerns in more detail, please contact us via Live Chat for direct assistance.
Best regards,
Casino Experience Team
The odds feel good and the payouts are…
The odds feel good and the payouts are reasonably fast, just a few days depending on when you start it
16 oktober 2026
Antwoord van SlotsandCasino
Hello Bryton,
Thank you for the great review! We’re glad you’re enjoying the games and having a positive experience with our payouts. We appreciate your support and look forward to many more smooth cashouts!
Best regards,
Casino Experience Team
I’ve been a high roller for years &…
I’ve been a high roller for years & appreciate the attention I get when I need to speak with an agent. The agents are always quick to reply & I appreciate that!
16 oktober 2026
Antwoord van SlotsandCasino
Hello,
Thank you for your continued loyalty! We’re glad to hear our team has consistently provided quick responses and attentive service whenever you need us. We truly appreciate having you as part of our High Roller family!
Best regards,
Casino Experience Team
Not sure how this app got good reviews
Not sure how this app got good reviews. Bonuses are rare and low. Takes Forever to hit bonus spins, you definitely do not recover your money back. Stay far away!
15 juli 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Sarah,
As previously communicated, your accounts were closed following violations of our Terms and Conditions regarding duplicate accounts. We also confirmed that the two withdrawals associated with your duplicate account were scheduled for payment and paid, so claims suggesting that we do not pay are inconsistent with the account history.
We have already explained our position and the steps taken regarding your accounts. While we welcome genuine feedback, repeatedly posting allegations without engaging with the assistance offered does not help resolve any concerns.
Our decision remains unchanged, and no further deposits or play will be accepted on your accounts.
Best regards,
Casino Experience Team
A very good platform
A very good platform for both slot play and live dealer play. Excellent VIP highroller customer service. The only critique is the per week cash out amounts are a little restrictive for the number of hands that I generally like to play, so I do alternate play to other sites sometimes, where I would rather be playing on slotsandcasino platform. I highly recommend this platform, especially high roller players. Thank you very much slotsandcasino, for a reliable and fair platform with attentive VIP service personnel. ZM
6 oktober 2026
Antwoord van SlotsandCasino
Hello Zachary,
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying both our slots and live dealer games, and especially that our VIP team has provided the attentive service you expect as a high roller.
We also appreciate your honest feedback regarding the weekly withdrawal limits. We’ll be sure to pass this along to our team as we continue looking for ways to improve the experience for our players.
Thank you for your recommendation and continued support at SlotsandCasino!
Best regards,
Casino Experience Team
Staff is responsive and bonuses are…
Staff is responsive and bonuses are generous. Payouts are prompt. Wish withdrawals limits were a bit higher but otherwise no issues.
28 september 2026
Antwoord van SlotsandCasino
Hello,
Thank you for the 5-star review! We’re thrilled to hear you’ve had a great experience with our responsive staff, generous bonuses, and prompt payouts. We appreciate your feedback on the withdrawal limits as well and will keep it in mind as we continue improving.
Thanks again for your support!
Best regards,
Casino Experience Team
Five stars all the way
Five stars all the way. They did everything that they disclose they would do and everything that they were going to do was disclosed. It was professional and entertaining, a combination you don't find many places. I have nothing but good things to say about slots and casino.
28 september 2026
Antwoord van SlotsandCasino
Hello Raygen,
Thank you for the amazing review! We’re thrilled to hear that everything was clear, transparent, and delivered as promised. It means a lot to know you found the experience both professional and entertaining!
We truly appreciate your kind words and support. Here’s to many more great experiences with Slots and Casino!
Best regards,
Casino Experience Team
They have a big selection of games that…
They have a big selection of games that I love. The customer service is top notch! My favorite by far.
24 september 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Myles,
Thank you for the amazing review! We’re thrilled to hear you love our game selection and that our customer service has been top notch. Being your favorite means so much to us!
We truly appreciate your support and look forward to keeping that experience going!
Best regards,
Casino Experience Team
Great selection of games
Great selection of games . Fast Payouts and surprise bonuses are what make me really love Slots and Casino and for my birthday they give me a nice free play . Highly recommend just know your limits
14 september 2026
Antwoord van SlotsandCasino
Hello Camillion,
Thank you for the 5-star review! We’re thrilled to hear you’re enjoying the great game selection, fast payouts, and surprise bonuses. We’re especially glad we could make your birthday a little more special with some free play!
We truly appreciate your support and your reminder to always play within your limits. Here’s to many more great experiences!
Best regards,
Casino Experience Team
great online casino
only recommendation I have is that you guys speed up withdrawal times there's no reason that it should take 4 days for crypto at VIP when other places take 20 minutes.
1 september 2026
Antwoord van SlotsandCasino
Hello Devon,
Thank you for the 5-star review!
We’re glad you’re enjoying your experience with us. We understand that our withdrawal timeframes can be longer than some other platforms, but we’re proud to offer a wider variety of bonuses and promotions to our players.
We truly appreciate the feedback and your support as we continue to grow, improve, and find new ways to give our players the best online gaming experience.
Best regards,
Casino Experience Team
Ive always had good customer service…
Ive always had good customer service from you guys. Its why I stay with this site. Other sites customer service experiences have been terrible. Keep up the fine work.
21 augustus 2026
Antwoord van SlotsandCasino
Hello Scott,
Thank you so much for the wonderful review!
We’re absolutely thrilled to hear that our customer service has been a big reason you’ve chosen to stay with us. Knowing that you’ve consistently had positive experiences with our team means a lot to us!
We’ll be sure to share your kind words with the team. We truly appreciate your loyalty and support, and we’ll keep working hard to provide the level of service you’ve come to expect.
Thank you for being part of our community, and here’s to many more great experiences ahead!
Best regards,
Casino Experience Team
I joined a few days ago and I am…
I joined a few days ago and I am enjoying the slots and Black Jack games in my free time. I have also been lucky too. I applied for my first withdrawl and it is set to hit next week. So far so good!
22 augustus 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello John,
Thank you so much for the great review!
We’re thrilled to hear that you’re enjoying the slots and Blackjack and that you’ve already had some luck! It’s great to hear that your first withdrawal is on its way as well.
We truly appreciate you giving us a try, and we hope this is just the beginning of many more enjoyable sessions and successful withdrawals!
Best regards,
Casino Experience Team
Customer service is absolutely…
Customer service is absolutely fantastic. Everybody I've ever dealt with has done a great job. There are some that are better than others. Payouts are good, little slow. Very good at giving bonuses
21 augustus 2026
Antwoord van SlotsandCasino
Hello Robert,
Thank you so much for the wonderful review!
We’re thrilled to hear that our customer service team has consistently provided you with great support. We’ll be sure to share your kind words with the team, it’s always fantastic to know our players feel well taken care of!
And of course, we’re happy to hear you’ve been enjoying the bonuses and withdrawals! Thank you for your continued support, and we look forward to providing you with many more great experiences.
Best regards,
Casino Experience Team
VIP rewards are not worth it
Not enough bonuses and awards for vip players. Bonuses that are awarded with deposits and also counted against vip players not allowing for an additional bonus to be awarded. VIP host Rochie, Elle, Kathy and audrey have been great with assisting me and provides great service. The other host are inconsistent and are not easy to work for deal with. The platform also limits games when bonuses are claimed.
12 augustus 2026
Antwoord van SlotsandCasino
Hello Bewby,
Thank you for taking the time to share your feedback. We truly appreciate your honesty, especially regarding VIP rewards, bonus eligibility, and your experience with our Hosts.
We’re also very happy to hear that Rochie, Elle, Kathy, and Audrey have provided you with great service. We’ll be sure to share your kind words with them.
We’ve taken note of your feedback regarding VIP bonuses, rewards, game availability, and the consistency of the Host experience, and we’re discussing these points internally as we continue looking for ways to improve the player experience.
Thank you again for being a valued VIP player and for taking the time to share your perspective with us.
Best regards,
Casino Experience Team
My favorite online casino
My favorite online casino, always give great bonus, and free play...this is my 4th time winning... just won $300... hopefully one day I'll win the big one... thanks
Aug 12,2016
Just received funds.. thanks
10 augustus 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Mike,
Thank you so much for the fantastic review!
We’re thrilled to hear that we’re your favorite online casino and that you’ve been enjoying our bonuses, free play, and, of course, those wins! Congratulations on your 4th win and your latest payout!
And we’re especially happy to hear that your funds arrived successfully. We’ll be cheering you on for that big one, you never know when it might be your turn!
Thank you for being such a loyal player and for continuing to choose us. We truly appreciate you!
Best regards,
Casino Experience Team
I wont $1500 on this game with free…
I won $1500 on this game with free play and i got the money in 3 days. Truly thought i wouldnt but yes I did. Still play it today!!
28 november 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Crystal,
Thank you so much for sharing your experience!
Congratulations on your fantastic $1,500 win! We're thrilled to hear that your withdrawal was completed within 3 days and that we were able to exceed your expectations. Even better, we're excited to know you're still enjoying playing with us today!
Thank you for your trust and support. Here's to many more exciting sessions and even more big wins in your future!
Best regards,
Casino Experience Team
Good good good
29 juli 2026
Antwoord van SlotsandCasino
Hello,
Thank you so much for the awesome review!
"Good, good, good" is exactly what we love to hear! We're thrilled you're enjoying your experience, and we truly appreciate you taking the time to share your feedback.
Thank you for being part of our community. We look forward to bringing you many more great gaming experiences!
Best regards,
Casino Experience Team
I love the game selections and the…
I love the game selections and the bonuses are fantastic and very fun and helpful. The customer service is absolutely fantastic. Always a great experience. I will be a fan and a player for life.
28 juli 2026
Antwoord van SlotsandCasino
Hello LS,
Thank you so much for this incredible review!
Reading feedback like yours absolutely makes our day! We're thrilled to hear you're loving our game selection, enjoying the bonuses, and that our customer service team has consistently delivered a fantastic experience.
Thank you for being such an amazing part of our community, we can't wait to keep bringing you exciting games, rewarding promotions, and the outstanding service you've come to expect.
Here's to many more big wins and unforgettable gaming sessions ahead!
Best regards,
Casino Experience Team
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